Home-Approved Building Surveyors Ltd Reviews

Name: Home-Approved Building Surveyors Ltd
Address: Soulspace at The Boathouse, Millbrook, Guildford, Surrey
Rating: 4.94

4.9 Rating 188 Reviews

99 %

of reviewers recommend Home-Approved Building Surveyors Ltd

Company Reviews

Metrics

Info

4.9

Based on 188 reviews


Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

01483 906672

Email:

r.hills@home-approved.com

Location:

Soulspace at The Boathouse,
Millbrook,
Guildford
Surrey
GU1 3XJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Home Approved were great from start to finish. Very responsive on emails and the report was delivered on time. Detail in the report was great. Very satisfied!”

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Posted 8 years ago

“From my very first email I have had prompt and full responses to my email and phone requests. Everyone has been very friendly and professional. The survey was very detailed and I was subsequently able to chat to or email Matthew with any questions I had. A very pleasant company to deal with.”

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Posted 8 years ago

“Second time I've used Home Approved Building Surveyors and have found them great! Really quick response and report with 48 hours and less. Very detailed report also. Would use them again for sure.”

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Posted 8 years ago

“The service was execelaint and I can recommend this company to anyone who needs a home survey done”

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Posted 8 years ago

“Extremely straight-forward process from start to finish. Jill responded to our initial query with an estimate very promptly, and it was useful to be able to see the format and level of detail in the sample report before deciding to go ahead. Once booked, the survey was carried out within a fortnight and the report was emailed within 48 hours. The report was very clear and gave levels of priority and indicative remedial costs for each issue, which proved invaluable in negotiating a drop in price for our purchase. I would definitely recommend this service.”

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Posted 8 years ago

“First class professional service from our first contact with Jill Sutcliffe through to receipt of the detailed survey report conducted by Malcolm Brown AssocRICS. I have no hesitation in recommending them to anyone buying a property. You will be in safe hands. Peter Collins”

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Posted 8 years ago

“We asked for a survey of our own property. The service provided was efficient and friendly. The report itself was thorough and informative. I would be happy to recommend Home-Approved to anyone needing a property survey.”

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Posted 8 years ago

“fantastic communication, good price, and fantastic report. i made a net profit of £4000 after the report allowed us to negotiate down on the property purchase. It has also now means we know what work we need to do when we move in, and how much it should cost.”

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Posted 8 years ago

“The whole Home Approved team did a great job: from the first inquiry to dealing with follow up questions after the survey, responses were always swift, professional and very friendly. We were always kept in the loop and felt like valued customers. The report received was really comprehensive and help us prioritise.”

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Posted 8 years ago

“Thorough and comprehensive report supplied. Can take up to a fortnight for the survey to take place so not for those in a hurry. We asked to be put on a cancellation list and managed to have the survey a few days before it was due.”

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Posted 8 years ago

“Overall very good service and they were quick to reply to my queries from the building survey and elaborate the details I highlighted. Everything was done to the quick timeframe that was promised. Thanks!”

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Posted 8 years ago

“I will highly recommend Home -approved mainly because of their amazing customer service and brilliant survey report. I have used various surveyors in the past but since I have come across Home-approved I have not looked elsewhere. I saw their advert on Metro newspaper in 2012 and decided to give them a call. I have used them since then, The report is so easy and simple to understand with approximate costs listed if any issues found and the best part is they include loads of pictures. They also allow you to speak to the surveyor if needed something which I have done once and Matthew was brilliant on the phone to answer my queries. I have always asked for Jill Sutcliffe and till date the service has been outstanding. Keep up the good work. Regards Steve Dias, Croydon.”

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Posted 8 years ago

“Very detailed report and I like the breakdown in price after each issue. Price is a bit expensive but I like the detail on the report.”

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Posted 9 years ago

“Matthew is the best person we've dealt with in our property transaction!. Pros: * Quick- we booked a roof survey then buildings survey and both times the property was inspected within a week and a thorough yet concise report issued the next day. * Detail- including photos, priority of the issue and estimated costs of repair- our second report was over 40 pages including pictures yet it was very concise, included the priority of the issue, recommendations and costs of resolution. * He answers your questions- we asked him to look at specific things which he specifically addressed in the report in addition to the many other things he checked. He was also available for follow up questions even after the report was produced. BRILLIANT!”

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Posted 9 years ago

“Survey was arranged within a tight time-schedule, very clear and comprehensive report tailored to our specific areas of concern, and very helpful in responding to follow-up queries. Brilliant!”

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Posted 9 years ago

“The service was prompt and report was very detailed and informative.”

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Posted 9 years ago

“Responded to my request really quickly and talked me through the options clearly and carefully. The Building report was thorough and easy to understand. Would definitely recommend the company to friends.”

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Posted 9 years ago

“We found the service to be extremely responsive to our timescale needs. The survey was not only initiated quickly, but we liked the telephone feedback on the day it was held. The subsequent emailed full report we especially liked, as it was not just thorough in scope, but backed up with photographs that aided our recall and understanding of the various items reported on. Furthermore, we liked the way that the issues identified were prioritised on a four point scale of seriousness, together with an estimated cost of repair for each item. This proved most helpful in negotiations with the sellers!”

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Posted 9 years ago

“We struggled to understand the issues at our new home but Matthew at Home-approved provided a clear, concise report and has provided fantastic ongoing support as we seek to rectify the situation. We would recommend them again and gain.”

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Posted 9 years ago

“I cannot recommend Home-Approved Building Surveyors more highly. They were honest in their views, helpful with their actions, friendly and supportive. They offered advice and practical support in a quick and efficient manner. We have used them on more than one occasion and continue to still use them. We would thoroughly recommend their services to anyone.”

Helpful Report

Posted 9 years ago

Home-Approved Building Surveyors Ltd is rated 4.9 based on 188 reviews