“Easy to find desk at airport and quick and efficient service. Amazed that a 52 seater coach picked us up from hotel and we were the only 4 passengers...brilliant.”
“Brilliant.... just brilliant. Great drivers always on time (in fact, the return driver was 20 mins early and waited patiently!) Chatty and courteous .... 10 out of 10 :-)”
“I came to airport in time, but the driver came to the point to pick me up later then he should and nobody informed me in advance about this delay. Luckely the other driver was near the hotel, he checked all the information and told me that everything should be OK.”
“Good experience, everything went as expected...I landed on the Fuertaventura aiport..went to kiosk mentioned in the email..they sent me day before the travel date...and the guy at desk told me where to get the shuttle from...there was a mini bus there...it could take max 10 pessangers...so it was full in 5 mins....All the pessangers were going to Jandia...sp from Airportbto Jandia...it took same amount of time as it would in a taxi...then the driver dropped ppl to their hotels ...we were last one to be dropped...I would say it 10-15 mins more than it would have in a taxi..but thats bcoz it was mini bus...had it been a big coach then u can add another 30-45 mins on to time a taxi would have taken. It's really good way to save money. I had read loads of negative reviews..but for me it was simple taxi cost from airport to Jandia ( Fuertaventura) was over 100? (so 200? return) and holidaytaxi's shuttle service was 38? return ticket for 2 people. So, I thought its worth the risk...if the shuttle turns up on time then great if not then I can always take taxi. One thing to remember when being picked up from your hotel to airport...be there at pick up point 10-15 before given the time...and when a coach or mini bus stops at hotel for pick up..dont expect the driver to go looking for u, some drivers tend to just pick up whoever is available...so its ur respobsibility to ask them ...if they are there to pick u as well..so them the booking confirmation”
“I sent an email to Holiday Taxis on 17/09/22 to complain about Beniconnect. On the 15/09/22 our flight landed at 23:00 we were waiting at the coach at 23:20 we arrived in Benidorm at 02:25, 3 hours later. Also at the Beniconnect desk we were informed that we didn't have return transport also they had the wrong address but produced my voucher and the error was addressed. I have been a customer of yours for many years and it was the worst experience I have had. I would appreciate an acknowledgement to my email. Kind regards Elizabeth Burns”
“The UK side of the transaction is fine, apart from the fact that the company does not respond to emails! The Turkey side of the booking (kind of the whole point of booking) is appalling. If you wish to book a transfer in Turkey, and you need a wheelchair accessible one, please don't bother. They don't have them and yet this company promotes them on their website and is quite happy to take your money but then reluctant to discuss it with you after the event. We have a 100kg electric wheelchair. Five guys lifted it manually into the back of a minibus - damage to the chair and the men came to mind. It also meant that my husband had to transfer out of the chair and go up the steps on his bottom to get in - not acceptable. Prior to our return journey, I contacted Holiday Taxis to reiterate the need for an adapted vehicle not wishing to subject anyone else to lifting a wheelchair of that weight, especially as we had booked and paid for an adapted vehicle. No reply - not acceptable. Our return trip was, to say the least, traumatic. So much so, that I am now reluctant to return to Turkey, which is a shame as generally, the Turks are really lovely people who would do anything to help you. The driver turned up in a Dacia estate (did I mention we had a 100kg, non-foldable wheelchair??) We had to remove the backrest (we never have to do this) and, with help, he managed to squeeze it into the back. It then took a turn for the worse! The guy was very shouty, happy but very shouty, using his phone whilst driving to translate what he wanted to say which was basically, and from the moment we left the Hotel, he expected a tip. He was driving erratically, weaving in and out of traffic, over the white lines, racing with other drivers, watching a video on his phone, playing music really loud and constantly saying that he expected a 20GBP tip. I honestly thought we were going to die. When we got to the airport (eventually) my husband told him that he was going to go to the cash machine to get his "tip" and we made a hasty getaway once the wheelchair was removed and reassembled, again with the help of other male drivers. We had no intention of getting cash out, but we honestly felt that he would turn nasty if we didn?t say something. We were genuinely shocked, and I was a little distraught. We made our way through security which, in Turkish airports is the first thing you have to do, and we made our way to the check-in. We were then waiting for the Special Assistance guys to bring a manual wheelchair for my husband as his had to be checked in as hold luggage. As we were waiting the Jet2 rep said, "is that your driver" as our driver stood shouting in Turkish, demanding his tip. Firstly, how on earth did he get through security and secondly, that is extortion, surely? I only had 100 Turkish Lira (?5) on me so he had that and went. The Jet2 rep spoke to him in Turkish and he beat a retreat. I write this review as Holiday Taxis do not wish to communicate with me. This is obvious as I have sent a couple of emails to no avail. Avoid at all costs, especially if you are going to Turkey. They are partnering with firms who are clearly not vetted; they advertise options and services which are unavailable; they ignore your attempts at a peaceful resolution and if I could give zero stars, believe me I would.”
“Taxi for 3 from Palma Airport to Cala Bona and return a week later. No problem contacting the driver in Palma Airport . The return driver was right on time . In both cases drivers were very helpful and courteous. I will definitely use Holiday Taxi's again.”
“All I can rate is my mistake. I booked the wrong day my accident and would have enjoyed the chance to re-book for maybe a small fee. As it is you took my money and didn?t provide me a service.”
“It usually takes just over 1 hour to travel from Bodrum airport to Turgutreis. It took 4 hours. People where fuming on the bus. I would not recommend holiday taxis.”
