“The driver was very nice but had trouble as his sat nav lead him down dead ends. The price quoted and taken was returned and a higher charge then taken. I had already tipped the driver in cash for his efforts. The surcharge was a surprise as no one had said there was a different charge.”
“I had booked a holiday taxi transfer from Palma airport to our hotel, upon arrival after finding the desk we found a number of drivers stood by the desk. Two ladies were behind the counter, the best way to describe it was chaos! There was not a taxi large enough for our group, near in mind they had a weeks notice! The older lady was frantically trying to sort the problem, she then started crying. After waiting 45 minutes a driver was found. On leaving the airport I said will the taxi be reliable on collection.. assured everything will be ok. Enjoyed a stag weekend, received a text the day before collection told to wait outside the hotel 15 minutes before collection- 13:40, an hour passed no sign of any taxi! Emergency numbers ringing out. We took it upon ourselves to book taxis two in total at a cost of 45? each. Please let me know what can be done to compensate? My partner sent an email when we were having the above problem, no show. No response from you on that email? To date nothing has been done! My advice get a taxi from the rank outside!”
“Things started well. Our plane was late but the driver was still waiting and delivered us to the hotel safely. The return not so good. No taxi turned up. I spent 20 minutes on the phone, three failed attempts where I got through, was put on hold for 5 minutes before ending up being cut off. Finally I got through to a very helpful chap who got in touch with the driver personally and phoned me back with an arrival time. 45 minutes late in the end, and it's only 25 minutes to the airport. I,m assuming we got missed, forgotten. Not a brilliant performance!”
“It?s simple. You book something. Read the instructions. If you?re having issues refer back to the documents. Call the numbers provided and you?ll get the service you booked. In some cases you might not but I was lucky with mine. Thanks to everyone at SamWay Travel”
“They work with unreliable partners in Rome
We booked and paid prior for our transfer to the airport in Rome.
But they didn't show up.
We had to take contact ourselves. First there was a lot of traffic and later there was a car breakdown.
They didn't want to sent another taxi so we had to arrange the transfer to the airport ourselves.”
“Easy booking, friendly drivers and safe ride made the experience with HolidayTaxis great. On departure day the driver was one hour early but luckily we were ready.”
“When we arrived at the airport the chauffeur was waiting for us. And when we had to go back home the taxi was there on time and drove us savely to the airport. Really good service”
“Trustworthy company I've used for years. Very reliable and cheap competitive prices. Practically door to door, perfect for a smooth start to the holidays”
“Picked up from Larnaca airport, went through departures and company desk right ahead of you and they took us out to meet taxi, return taxi arrived 5 minutes early. Both taxis were clean and well kept and the drivers lovely. Highly recommend and will definitely use again.”
“The first driver was erratic and made us feel unsafe. The second driver had no idea where he was going and actually contacted us so we could provide the full address of our hotel. We were staying in one of the most well known hotels in the city and surely his office should have provided this information. Also we phoned to change the time of the pick up but this didn?t get passed on to the driver.”
“Genuinely really good. Great value for money. Kiosk at the terminal upon arrival. Made changes to the transfer twice was easy and very well done. Couldn?t fault them.”
