“Société à fuir ! Malhonnête, voleur et menteur . Expérience affreuse . Ne passez pas par Holiday taxis pour vos transferts car vous payé une prestation pour rien et en plus vous devez trouvez sur place pour vous déplacer par un autre moyen de déplacement et à vos frais Dossier de réclamation en cours avant prise de cntact avec un avocat.”
“We were left at the airport with no transfer very late at night with young children. The company did not contact us we had to repeatedly phone and after one hour they told us the bus had broken down and wouldn?t collect us. This then changed to the bus having been in an accident. No alternative was offered so we had to wait in a very long queue for a taxis d pay out yet again. Trying to contact someone at the company is almost impossible with the only option being email and it being a 7-15 day response time. DO NOT USE.”
“We have used the company for years but this time it was 1.20 hrs at the airport then let off on main road. On return had to drag suitcases up a hill to main road again. We have always been dropped off at accommodation in previous trips”
“When landing it is difficult to find the office, when landing in Malaga the representative is just outside the arrivals hall with a sign. Again you have to be available the next day at lunch time for your return taxi time to be verified but really it is a sales pitch. The drivers on both journeys were excellent.”
“I booked a return transfer from Faro Airport to Quinta da Praia ,Alvor for 12th May and returning on 9th June . I booked a Private Standard Minibus for 4 people and 8 suitcases . Upon arrival at Faro airport we were directed to our transport which turned out to be a People carrier with room for 4 passengers and very reduced room for suit cases and no seat belt for passenger in the middle of back seat , which I assume is illegal . I contacted your company on the 17th May to complain about this service and was assured this would not occur on the return journey. On 9th June I phoned your company at 11.15am to confirm my return journey an was assured I would be collected at 12.15pm by a Minibus . At 12.30pm I again contacted your company as no transport had arrived and was informed that the driver was delayed and that I would have to get a taxi which I would have to pay for and seek reimbursement for at a later date . When I objected to this an Uber transfer was arranged to take us to the airport .Having used your company on many occasions without a problem I have to question what has changed and it appears as if you have franchised out some of your business to someone who is not suitable for the job . I found this experience most unsatisfactory and stressful and will have to think about using or recommending your company in the future .”
