“i have been with you twice before , no problems , this time the 20th sept TERRIBLE SERVICE , from you , hanging about 1.5 hours before you got your act together ! the man on the Desk needs sacking !”
“Very smooth, efficient transfers. Just a little hiccup about pick up point returning that was quickly resolved. Very smooth journey to the airport and helpful driver.”
“Used your service for many years now and generally we are satisfied. On this occasion however and we think you'd want to know, there were a couple of things which disturbed us. The first is the journey from the airport to Marmaris where we transferred to another coach for onward drive to Turunc. The driving was dangerous with the driver tail-gating at high speeds on a motorway. In these circumstances, we were constantly one second from disaster. We had the same experience on the return journey. The second is the journey from Marmaris to Turunc where the driver felt it was ok to have a personal conversation (audible to all) for the entire length of the journey whilst travelling over a mountain full of hairpin bends. We are not complaining because we have come to expect these things but we feel that you ought to know. Thank you for your well-organised service.”
“We are regular uses if Holiday taxis and quite frequent flyers
I would have given 5 stars again overall, but when we arrived after a tiring evening flight there no one waiting to greet us we had to ask where the correct desk was and the service at Palma airport desk was quite unsatisfactory
The taxi operators were kaotic and very disorganised and spokw only very basic standard English
we waited over 15 minutes with quite reluctant support.
After that the taxi driver was brilliant and standard of service excellent.
Return driver was very prompt and very helpful
Both cars were both comfortable and extremely clean and safe.
Hope this helps improve my assessment back from 4 to excellent 5
The office staff at Palma desk could have managed the logistics of where taxis are located to avoid no taxis being available when a flight from UK arrives”
“Very good service I mislaid my backpack at the Airport left it on the Airport shuttle transfer bus, approached staff member and he was extremely helpful in assisting me recover it, thank you”
“The driver of our transfer drove dangerously fast, weaving in and out of traffic and on one occasion ran through traffic lights because he couldn’t get stopped on time”
“Return taxi was 25 minutes late arriving at the pick up point. No explanation was offered when the driver turned up.
Thankfully my flight was delayed so it didn't turn into a problem but it was unnerving.
Given, as a customer, you are asked to be at the pick-up point 15 minutes before the specified pick-up time it's annoying.”
“Je pense que un service payant doit au minimum respecter les horaires et surtout le clients, et surtout la langue du pays , mais certaines cases étaient absente donc acte
Cordialement G GIBILY”
“Excellent service both ways to and from airport to hotel and return. The drivers were polite and professional especially Girts. I have used Holiday Taxis many times before and will continue to do so. The transfers in Riga were excellent. Good service and communications.”
English
