“The bus was on time from airport to tossa de mar and back again,unfortunately the bus was short walk to the bus terminal at the airport,and we were dropped off at tossa main bus station as the bus didn't go to the hotel as we thought,this wasn't explained to us when we booked,only at the airport bus terminal by a lady courier in an orange shirt,we had to take a photo of a map showing us which way we (a family of 4) had to walk with our cases to our hotel which should have been approx 7mins but took us longer as we meandered the streets asking where the GHT costa brava hotel was, also another elderly lady was dropped of the same with no idea where to go!! we now understand Tossa de mar does not allow big coaches into their small streets but this should have been explained at booking,so i hope travellers read this before booking at Tossa de mar as your bus only goes to main bus station and they should prepare a route map to their hotel for when they arrive at the dead of night like us.”
“Our flight was 20 minutes late leaving and we rang prior to getting on our flight to let them know and was told there would be no problem unless it was 3hrs late. when we got their they told us our car broke down or ther was a problem because of our delayed flight which was only 20mins and gave us a piece of paper to give to the taxi driver and we wouldn't have to pay which was great... but then we got out there was a huge que that we had to wait in which delayed us further and we wanted to avoid this which is why we paid for a private car. We also weren't the only people who had been giving the same piece of paper so it wasn't just our car that wasn't there. Then when we got to our turn 3 or 4 taxis turned us away because we weren't paying cash so more delays eventually someone took us but we were another hour delayed leaving then planned and the taxi was 15 euro cheaper so we could of saved ourselves money probably got a taxi faster if we didn't have to que with our reservation before going out to the rank”
“Excellent service Driver on time and professional. Driver stops off and buys you water or beer whatever your preference. Have used previously and never had a problem .drivers always friendly . Will definitely use again next year . Always book my own transfers and this company. Thank you”
“Grazie mille for a great service. Your driver was easy to make contact with at Catania airport. The vehicle provided was clean and luxurious and the driver was a great guy. On the return journey the same applied. Driver was early for collection (better than being late) and again both vehicle and journey were OK. Thank you, and if we ever travel to Sicily again we will use you. Recommend you thoroughly to anyone looking for a private transfer.”
“What made our experience great? We were picked up promptly even though our flight was nearly 2 hrs delayed. We had a car to ourselves and the driver could not have been more helpful. Nothing short of excellent. King Charles couldn?t have expected better! Brilliant - thank you!”
“Flight was late but no issues with pick up, driver did go bit fast for my liking 140kmph. Return leg much better. Easy to book and reasonably priced.”
“Turned up at airport and had only sent an 8 seater even though there were 9 of us and we had booked a 9-16 seater vehicle. Put 3 of us in a taxi which dropped us off at the apartment name but in the wrong town!!!! Had to arrange own Uber to transfer. On return confirmed day before both by email and phone that a suitable vehicle would be sent, but again 8 seater sent!!!!”
“I have used Holiday Taxis many times over the years in many different countries. I have NEVER been let down. Good reasonably priced airport transfer service.”
“Extremely reliable transfer service they were on time, very friendly and efficient I will definitely be using holiday taxis again 10/10 and no issues at all.”
“The taxi was to be at Faro airport at 2pm after several phone calls and speaking to a lady at the airport who was representing Holiday taxis a Uber taxi was arranged to pick us up for the journey, this was after 3pm”
“The drivers were very nice could not do enough for us and the journey was very comfortable. Would use the company again and would recommend to other people thank you.”
“Dreadful service, arrived at airport, ignored by staff who dumped us at a bus stop with no transport. Some od whom had already waited over an hour, and when a bus finally arrived It was too small for the number of passengers. We were split into two groups with no explanation. Instead of getting a second bus. We were left standing when we asked what was happening. We were told we would need to wait up to another 45 minutes, and obviously we were very unhappy when we expressed our upset to the staff magically another bus arrived we got on and we are halfway down the motorway when it came off. The motorway turned around and came all the way back to the airport. We were not at all happy there another seven people got on the bus and we started our journey again, we arrived at the airport at 9 pm and didn?t get to the destination until 11:30 pm. It was a shambles”
