Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.88

4.9 Rating 18,213 Reviews

97 %

of reviewers recommend Hogies Online

4.9

Based on 18,213 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately I have still not received my goods I’m very disappointed with this I have checked address all is good so why did they not deliver I did explain to just push button on the gate they will get access I am now without due to this delay would appreciate if you can investigate what went wrong many thanks x.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to leave your review, and we are very sorry for the inconvenience and disappointment caused by the delay with your delivery. We have checked the tracking information and unfortunately Royal Mail have advised that they were unable to identify the delivery address, which is why the parcel could not be delivered and is now being returned to us. We appreciate that you had provided delivery instructions regarding access to the property. However, unfortunately, if Royal Mail are unable to identify the delivery address, they are unable to complete the delivery. We are sorry that this has resulted in you being without your order. Once the parcel is returned to us, we can look into the next steps and arrange for the order to be re-dispatched where possible. We apologise again for the inconvenience caused and appreciate your patience and understanding. Kind regards, Hogies Online Team

Posted 2 weeks ago

“Ordered two items received a speedy confirmation - delivered with no problems thank you K.”

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Posted 2 weeks ago

“Great value for money and speedy delivery. The wee chocolates included with your order are such a nice touch too. Highly recommend”

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Posted 2 weeks ago

“So glad i found this website ,such lovely items ,fantastic prices x quick delivery x a real gem x”

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Posted 2 weeks ago

“I have ordered from this family-run business and all was happy. Quick delivery. I would definitely recommend Hogies online.”

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Posted 2 weeks ago

“Excellent prices always check Hogies first. I like you know what your getting ie: damaged box etc I would like to see more in fashion for ladies.”

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Posted 2 weeks ago

“I requested for a replacement after the perfume I bought had an issue,the quick response,the quick delivery and fast resolution of the issue is astonishing. I have told friends and family about this website.I will buy products here over and over again.”

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Posted 3 weeks ago

“Great company, very fast delivery and items packaged securely. Thank you :)”

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Posted 3 weeks ago

“Seems to be a great site for people to find some discontinued perfumes. And they're affordable, too. I had to grab myself a bottle of Noir Ambre by Issey Miyake because I've been searching for it for years.”

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Posted 3 weeks ago

“Great price..good dlivery..no problems at all. Nice to get a bargain.”

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Posted 3 weeks ago

“Smooth and speedy service, good communication, well recommend this company”

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Posted 3 weeks ago

“Fast delivery and fantastic items!”

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Posted 3 weeks ago

“Great site. Swift delivery. Good value.”

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Posted 3 weeks ago

“I ordered on a Monday Morning and was told my order was shipped the day after. More than a week has passed and I have had no further updates despite writing to customer support twice. Would not use again. Should've read the bad reviews on Trustpilot.”

Helpful Report

Posted 3 weeks ago

Hello, We are very sorry that there has been a delay with your order and for the frustration and inconvenience this has caused. We would like to clarify that your order was placed and dispatched on the very same day. Unfortunately, we were not aware that there was an issue with the delivery until you contacted us on Friday evening. Our Customer Service Team is closed over weekends and bank holidays, and we responded as soon as we reopened on Tuesday. As advised, we raised an investigation with Royal Mail and our team were awaiting an update from them. Unfortunately, Royal Mail has been unable to locate the parcel, and as a result, a full refund has now been issued to you. We sincerely apologise that your experience has not been what we would expect for our customers. We understand how disappointing it is to be waiting for an order that has not arrived. The matter has also been raised with Royal Mail so that the issue can be investigated further. We are very sorry again for the inconvenience caused. Kind regards, Hogies Online Team

Posted 2 weeks ago

“Swift delivery. Lovely customer service touch. Will definitely order from Hogies again!”

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Posted 3 weeks ago

“Hogies online service l thought was very good however the item l received l thought was poor quality projection and longevity weak l don't know if that was because judging by the batch code it was nearly 2 years old . The box didn't have its cellophane cover and was stained slightly hence the box being blemished bought item.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave your review. We’re sorry to hear that you were disappointed with your purchase. We can see that the fragrance was purchased as a Blemished Box item, which means the outer packaging may have marks, dents or other imperfections and is reflected in the reduced price. We are always happy to discuss any concerns with our customers, and if you would like to return the fragrance so we can look into this further please contact our Customer Service Team. Kind regards, Hogies Online Team

Posted 5 days ago

“Hogies are a great family run company with good product range and price points. Delivery efficient too”

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Posted 3 weeks ago

“Honestly this was my first time using hoggies. I wanted to buy a kiehl brightening serum , although when I checked the price I noticed it was lower than the usual amount it cost It was after buying it I discovered it was on clearance and because it had been expired since 2022 I honestly can’t believe a online shopping platform will let there seller sell something that has run out of date that long We are in 2026 and it was expired far 2022 Nah I honestly can’t give a good star on this Buh Yh aside that Am all good”

Helpful Report

Posted 3 weeks ago

Hi, Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with your purchase. We would, however, like to clarify that the item was listed in our Clearance section and the expiry date was clearly stated on the product listing at the time of purchase. The reduced price reflected the clearance status of the product. We have also checked our customer service records and, unfortunately, we have not received any contact from you regarding this order or the product. We would always encourage customers to contact our Customer Service Team if they have any concerns, as we are more than happy to look into individual queries and provide assistance where possible. As a small retailer, we also believe in reducing unnecessary waste where we can. Where products can still be offered responsibly and legally, clearly identifying them as clearance and providing the relevant date information allows customers to make an informed choice, rather than products automatically being discarded and contributing to unnecessary waste. We appreciate that clearance products with an earlier expiry date may not be suitable for everyone, which is why we make this information clear on the listing before purchase. We are pleased to hear that, aside from this, you have had no other issues with your order, and we hope you will consider shopping with us again in the future. If you would like to return this product please let us know. Kind regards, Hogies Online Team

Posted 2 weeks ago

“Very happy with product and price”

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Posted 3 weeks ago

“The shirt I purchased was pristine and as expected. Nicely packaged, shipped fast and fairly priced. Thank you.”

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Posted 3 weeks ago

Hogies Online is rated 4.9 based on 18,213 reviews