Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.89

4.9 Rating 15,443 Reviews

98 %

of reviewers recommend Hogies Online

4.9

Based on 15,443 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately my order was addressed to the wrong address. Luckily my postman recognised my name on it or I may not have ever received it”

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Posted 3 years ago

Sorry, you had a problem with the address on your, please contact our friendly customer service team if you have any further issues. Kind regards Hogies

Posted 3 years ago

“Very disappointed, order I'd placed did not arrive. I was advised new order would be sent out 24hr delivery. Unfortunately parcel did not arrive next day so all in all I waited over a week. When I messaged to say parcel was not going to be delivered in 24 hrs I had a message saying the person sending the message would do a chat call with royal mail to find out what was happening and get back to me. Unfortunately they did not. Heard nothing further.”

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Posted 3 years ago

“As I have asked for this to made a complaint probably not good idea to write about it here”

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Posted 3 years ago

“Expired products were delivered to me.”

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Posted 3 years ago

“One of the item was unsealed and half used”

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Posted 3 years ago

Hello Rachel, Thank you for contacting Hogies Online. We are sorry to hear you are having difficulty receiving your parcel. We have checked your tracking number and it appears it has been delivered. Unfortunately, Royal Mail sometimes forgets to leave a note when they have left it with a neighbour so we suggest asking your neighbours to see if they have kindly taken your parcel in for you. If we can be of any further assistance, please do not hesitate to contact us. Kind regards, Hogies Online

Posted 3 years ago

“I received my first order buying two items in 'blemished' packaging for myself and a Dior eye makeup palette for a Birthday present, but when they arrived I was saddened to see the Dior packaging was somewhat battered, I did call but no one came back to me, I will have to give this as a present though it looks like I bought it at a Car boot sale.”

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Posted 3 years ago

“I didn’t received what I bought, but they return the money at least. No idea if it was Royal mail or their fault. No explanation”

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Posted 3 years ago

“Purchased as a present….the box was damaged on corner.”

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Posted 3 years ago

“Unsure if this is an actual unopened product. It was cellophane wrapped but the box was damaged looking. It sprayed straight away whereas brand new perfumes will spray empty spritzes for the first 2-3 attempts. The cap is loose compared to my other chanel. Will not use this site again.”

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Posted 3 years ago

“When is my order coming”

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Posted 3 years ago

Hi Liam I understand that unfortunately your item was lost with Royal Mail however we have fully refunded you. Apologies for the inconvenience. If you require further assistance, please contact info@hogiesonline.co.uk

Posted 3 years ago

“Ordered a set Lifetrons Drum Bass Speakers ( Described as speakers on advert). When I received item (only one speaker NOT SPEAKERS!) Item returned and payment refunded in full. Service good, description poor! Check your English boys, save incidents like this arising.”

Helpful Report

Posted 4 years ago

Hi Roy Thank you for your review and for spotting the genuine mistake on our advert title. We have since updated this and refunded you. If you require any further assistance please do contact info@hogiesonline.co.uk

Posted 3 years ago

“The bottle I ordered had visible dust on the side and the dispenser which delivers the toner was slightly stuck and damaged which I had to fix.”

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Posted 4 years ago

We are really sorry to hear there is a problem with your recent purchase. At Hogies Online, we pride ourselves on customer satisfaction and do not like to hear a valued customer is unhappy with an item. Please contact our customer service team who will be more than happy to help resolve this issue.

Posted 4 years ago

“Easy to order but took a while to get the product”

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Posted 4 years ago

“Box open, seal on bottle broken as was the spray tool you get with all CK one products. Either a return or a sample product. Won't deal with again, you get what you pay for. Poor really.”

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Posted 4 years ago

Hello Craig, We are really sorry to hear there is a problem with your recent purchase. At Hogies Online, we pride ourselves on customer satisfaction and do not like to hear a valued customer is unhappy with an item. I will ask our customer service department to contact you to sort this issue out. Regards, Hogies Online

Posted 4 years ago

“The delivery arrived promptly but the quality of the bracelet wasn't what I thought even though it was on sale”

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Posted 4 years ago

Hello Nicola, Sorry to hear you are disappointed with your bracelet. Please contact our customer service team on info@hogiesonline.co.uk and arrange a return. Kind regards Hogies Online

Posted 4 years ago

“11 days kater no sign of my product”

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Posted 4 years ago

“I would but it’s still not arrived 😬🤷‍♀️”

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Posted 4 years ago

Hello Claire. Hopefully you now have your replacement item? Sorry to hear that your item was lost in transit. Please let us know if we can help further. Kind regards, Hogies Online

Posted 4 years ago

“HA TARDADO EN LLEGAR 11 DÍAS , SON BASTANTES DÍAS.”

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Posted 4 years ago

“This lipstick came out of its holder - not what I expect from a Chanel product”

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Posted 4 years ago

“First order - quick delivery. Disappointed by misleading images of one product and quality of another item ordered.”

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Posted 4 years ago

Hogies Online is rated 4.9 based on 15,443 reviews