Hogies Online Reviews

Name: Hogies Online
Address: Units C5 & C6FNup End Business centre, ,, Old Knebworth, Hertfordshire
Rating: 4.88

4.9 Rating 17,862 Reviews

97 %

of reviewers recommend Hogies Online

4.9

Based on 17,862 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 821078

Email:

info@hogiesonline.co.uk

Location:

Units C5 & C6FNup End Business centre, ,,
Old Knebworth
Hertfordshire
SG3 6QJ

Hogies Online 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible. Paid 300 usd and never received the package!!!!!!!! No one is answering!!!! Sent several emails!!!!! It’s been a week”

Helpful Report

Posted 1 month ago

Hello, We are very sorry to hear about your experience and sincerely apologise for the delay in responding to your messages. A member of our Customer Service team will contact you directly as soon as possible to investigate your order and work with you and Royal Mail to resolve the situation. Thank you for your patience, and we apologise again for the inconvenience caused. Kind regards, Hogies Online Team

Posted 1 month ago

“They had a product I couldn't get anywhere else, but Hogies had it! And a GREAT price too!”

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Posted 1 month ago

“Lovely foundation at a great price will definitely buy again”

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Posted 1 month ago

“Premium brand beauty products at a bargain price. Easy to navigate website with clear descriptions. I am able to buy some of my favourite products that have recently been discontinued by the global brands. Very good prompt delivery service.”

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Posted 1 month ago

“Great service but I have not used or opened the perfume as I am still using the one I have.”

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Posted 1 month ago

“Frustrated ordered my item on 26th May but chasing till today want customer service to wake up and respond”

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Posted 1 month ago

Hello, We are very sorry to hear that you are unhappy with the service you have received. We were awaiting an update from In Post regarding the location of your parcel. We can see that our Customer Service team has been in contact with you about sending a replacement and is just awaiting your response regarding the delivery before proceeding. Please could you check your emails and let us know how you would like to proceed? If we can be of any further assistance, please do not hesitate to contact us. Kind regards, Hogies Online Team

Posted 1 month ago

“Very pleased with my recent purchases. The prices were less than I had found elsewhere. The blemished boxes were of no account as it was for my personal use.”

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Posted 1 month ago

“Recieved aftershave in no sealed box n this 1 was not listed as no wrapping or damaged box , but as it was needed as a present I had no option to keep it but dosnt convince me are they all real”

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Posted 1 month ago

Hi, Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with the product you received. We can see that after you contacted our Customer Service team they offered to send you a replacement that was sealed and in its original cellophane wrapping to resolve your concerns. We would also like to reassure you, and all our customers, that we only buy and sell genuine products. Regards Hogies Online Team

Posted 1 month ago

“Great body sprays at fantastic price”

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Posted 1 month ago

“I've used Hogies on eBay and now most of the time use their own website . I've always been pleased with their gods. Most often when they say it's a "blemished" package it's usually nothing,at least it's never been for me. Some of their gods are out of their expiry date but it usually states that on the website and if that's an issue,then don't buy. I've bought some Cle De Peau gods for a reasonable price and it's never been a problem for me.”

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Posted 1 month ago

“Price good, despatched efficiently and product well packaged”

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Posted 1 month ago

“Exceptional service, really prompt.”

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Posted 1 month ago

“First order with Hogies and very pleased with delivery and product. Will definitely use them again, would recommend a try”

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Posted 1 month ago

“A lovely family run company with high business ethics. Its such a pleasure to shop with them.”

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Posted 1 month ago

“I ordered a few Lancaster suntan creams they were £15 each and now they are £12 I am not happy at all”

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Posted 1 month ago

Hi, Thank you for taking the time to leave your feedback. We’re sorry to hear you’re disappointed to see a price change after your purchase. Our prices can vary from time to time due to promotions and special offers, which means items may occasionally be reduced after they’ve been bought. We completely understand how this can feel frustrating, and we’re sorry for any disappointment caused. We do hope you’ll be happy with your Lancaster products and thank you for shopping with us. Kind regards, Hogies Online

Posted 1 month ago

“My shopping experience with Hodges was not satisfactory. First, using the website itself is extremely frustrating — on all devices (phone, tablet, and laptop) accessing and making changes to the shopping cart is complicated and requires patience and effort. Regarding the products: I purchased three items, and two of them were not the quality I expected. The necklace, advertised as 18‑carat gold plated with an original price of £40, was especially disappointing. Within just a few days, the gold plating wore off, leaving it dull and faded, and some of the stones fell out. Another major issue with the website is the lack of proper product descriptions, especially when it comes to sizing. The same necklace turned out to be 80 cm long, which was not mentioned anywhere. The sunglasses I bought were described as men’s with mirrored lenses, but what I received was a small pair — more suitable for women or teenagers — with plain dark lenses. When I complained, I was offered free returns, which I didn’t use simply because I didn’t have the time to deal with it. Unfortunately, that was the only positive aspect of my experience with this site.”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to share your feedback. We are sorry to hear that your shopping experience did not meet your expectations. We sincerely apologise for the issues you experienced with both our website and the products you received. We appreciate you highlighting your concerns regarding the product descriptions, sizing information, and the quality of the necklace, as customer feedback helps us identify areas where we can improve. We are very sorry to learn about the issue with the necklace, as this had not previously been brought to our attention. We are sorry to hear that you did not have the opportunity to make use of the free returns service we offered. Our Customer Service team is always happy to assist wherever possible, so if there is anything further we can do to help resolve this matter, please let us know. We appreciate your feedback and apologise again for the disappointment caused. Kind regards, Hogies Online Team

Posted 4 weeks ago

“My cousin told me about Hogies, so I went on line for a look. For quite a while now, I have tried everywhere to get Clarins Khol eye pencils, without success. You had some, in blemished boxes, so I ordered 3. So happy”

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Posted 1 month ago

“Bought perfume reduced as damaged box which isn't that bad and came really quickly, packaged well.”

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Posted 1 month ago

“Very good!!”

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Posted 1 month ago

“Very impressed with the ease of ordering and using the website. Prices are the best. Thank you”

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Posted 1 month ago

Hogies Online is rated 4.9 based on 17,862 reviews