HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.61

4.6 Rating 2,539 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 2,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

Write Your review

Tell us how HomeOwners Alliance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I rejoined Homeowners Alliance recently as my boundary dispute was over at last. Previous to that they had provided an excellent all-round service as well as all the free information on their site. I had recommended them to many other people. For £45 joining fee they read my estate agent contract free, patiently answered further questions and saved me £200 in estate agents fees as well as helping me to get the tie-in period down. They know the market very well and always give useful advice. If and when I (hopefully) finally sell the house and need advice about buying a leasehold or commonhold property I'll be straight onto them for further advice. It isn't easy buying and selling alone, especially when there are complications, so I really appreciate the way they have held my hand throughout.”

Helpful Report

“Excellant service so far. the recommended person for our EPC was 330 cheaper than the estate agent recommendation and he was able to come within 24 hours. report was returned in 3 days which included a Sunday. Conveyancing seems to be coming outb a lot cheaper that estate agents recommended ones although someone was very miffed when I said I had a much lower quote. I still have not sorted that as we are away at the moment , but will be asking advice. I have had a follow up call since joining and lady at the other end was lovely”

Helpful Report

“I recently found 'Home Owners Alliance,' via google/duckduckgo, by chance & subscribed as a member. An issue came up via my house sale, and the friendly voice via the help line, was extremely helpful & very informative. For anyone involved in the stress & bureaucracy of selling or buying property, I highly recommend this website with it's wealth of information, guidance, clarity and special offers. Thank you HOA.”

Helpful Report

“Clear, Concise & friendly telephone information recieved. Great Web Page!”

Helpful Report

“I joined HOA when I was selling my house and needed advice about Estate Agent’s. HOA gave immediate advice on the telephone and further advice by e-mail once they had considered my situation in detail. They have since given me good advice on Lease extensions. A very helpful service. Human beings to talk to.”

Helpful Report

“This is a great organisation providing lots of really useful information and advice. We were already members but were delighted to meet the founder and some of her team recently at the Ideal Home Show in London, and we had a very helpful discussion about our current property sale. We’re still at the preliminary stages of our transaction and they have since helped us with our estate agency agreement, giving us the confidence to negotiate from a sole selling rights to a sole agency basis, and to successfully challenge some of the standard terms and conditions. We’re sure we will call on them again as things proceed, but already we can’t recommend them highly enough!”

Helpful Report

“The Estate Agent contract review service is excellent, I had two contracts reviewed with some very useful detailed feedback and links to the Property Ombudsman website that are particularly enlightening. Both reviews came back to me with a few hours. Thank you for your great service HomeOwners Alliance! The membership fee is worth every penny.”

Helpful Report

“I had a query about my position on a contract with an agent from several year ago. I had a great experience with HOA who responded speedily and offered great advice and support. Thank you HOA!”

Helpful Report

“really helpful advice so far and very prompt - most impressed”

Helpful Report

“HomeOwners Alliance has been of great help! You can find so much useful information on their website and there is a great community here to help answer your questions. Purchasing a home can be very stressful but I really feel supported here. HOA can be a money saver too. I got my conveyance quote through HOA which is cheaper than going to the conveyors directly and the conveyors are constrained by HOA that they cannot bill more than what they have quoted. The conveyance discount I got was almost the amount I paid for the membership (the discount was not as big as HOA advertised, but it depends on how high your quote is). After becoming a member, I have access to the HOA helpline which is friendly, helpful, and personal. Naomi in particular is a star!”

Helpful Report

“Was very impressed with the quick response and practical advice I received I received within 24 hours of contacting HOA. The web chat option is a really easy way to get in touch. My query was followed up on email and I appreciated that it was the same person replying to all my emails.”

Helpful Report

“Absolutely fantastic! Brilliant Helpline. I trust them to be independent and impartial and give me advice on this basis. I have used them extensively for selling and buying a property over last 13 months. Membership fee is worth every pound and paid for itself many times over already. Thanks HoA.”

Helpful Report

“Excellent. I've signed up to the HOA as a first time buyer having just started the buying process and having various knowledge gaps. I contacted them for the first time today looking for help with a query and was very happy with the advice given. The most important thing for me about the HOA is that they are an unbiased source of information, not trying to sell me anything or profit from the buying process. I imagine I will be using their services a lot in the weeks to come.”

Helpful Report

“I have recently bought my first flat and, very sadly for me, it came with many issues. I have nothing but kind words for the HOA team, who guided me through many of my queries and concerns, and directed me towards resolutions I did not know existed. I felt supported during a difficult time, and cannot recommend them enough.”

Helpful Report

“Extremely useful and helpful”

Helpful Report

“HOA were a great support in our purchase of a home for our old age. As it is almost 40 years since we moved into our present home, there was much that is new, and using HOA gave us a good source of information about all the steps of the purchase, access to an excellent choice of surveyors and solicitors, and now we are moving to using their contacts for home insurance, too. It has been really good to know that there is someone on your side. The surveyor and solicitor recommended by the estate agent handling the sale would have cost us at least £1000 more than the ones we ultimately chose, who gave us first-rate service. Well worth the membership charge!”

Helpful Report

“I became a member of HOA in order to provide me with a place for reliable advice and guidance, having not moved house for over 20 years...one of the best decisions I made as part of the moving house process. I have sought advice on several occasions and each time have come away feeling very reassured and able to confidently move forward with the next step of the process. I have instructed a conveyancer via HOA using their rating system to find the best solicitor for our needs. I have been very impressed with everything so far...completely recommend.”

Helpful Report

“What a fantastic organisation, caring and honest will be using their services in the future.”

Helpful Report

“I found the website really useful to get hold of lots of useful information. I contacted the team with a specific query of a fairly complicated nature and I received a prompt and very useful reply the same day! I am very impressed and I would recommend HomeOwners Alliance with no hesitation.”

Helpful Report

“What an excellent service you offer...and I am thrilled with my first request of advice on an estate agent’s contract. With Sarah’s help I negotiated a much better deal and she pointed out some things that needed to be rectified. I am selling my house and because of your support, I woke for the first time this morning without any fear! Can’t thank you enough... worth every penny.”

Helpful Report

HomeOwners Alliance is rated 4.6 based on 2,539 reviews