HomeOwners Alliance Reviews

Name: HomeOwners Alliance
Address: 2 Stephen Street, London
Rating: 4.59

4.6 Rating 1,508 Reviews

93 %

of reviewers recommend HomeOwners Alliance

4.6

Based on 1,508 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About HomeOwners Alliance:

The HomeOwners Alliance champions the interests of Britain’s homeowners and aspiring homeowners, providing unbiased and practical advice as well as services you can trust whether you are buying, selling or owning your home.

Visit Website

Phone:

033 0088 2051

Location:

2 Stephen Street
London
W1T 1AN

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HomeOwners Alliance 5 star review on 7th April 2021

Margaret

HomeOwners Alliance 5 star review on 16th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish your tool does SOME due deligence (market data) before showing valuation”

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“Looking for International removal estimates - planning to move from the Netherlands to the South West of England: did not see anything that might help with estimating this.”

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“The service is offered free and that is great but I don't see why you can only proceed with evaluation if you have to tick the box at the end - which means basically you are going to be plagued by telephone calls in people wanting your business!!”

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“Some of the terma neeeds to be more clear”

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“reassurance”

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“Not really, wanted specific info on building regs but your site directed me to your prom material 'HETAS Advice Leaflets'”

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“It provided a professional slant on the changing idea of leasehold properties.”

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“Didn't help much. The site told me to select three of the installers it offered. I got in touch with them and they didn't know about Government grants nor that they were on your website. - Graham Hobbs”

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“Wide areas in building regulations covered”

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“I have just ask for a free qoute on my property at a rough present day price 3bed ,one en-suited and 2 lounges ground floor ( The property is detatch with garage ). the overall plot is about 171/2 m2 What I would like to know as this property is leased on 99yr lease.,which started from 2005 (new built ) I am the 2nd owner and thinking of buying the freehold this year ,Is it possible to give me any idea of the price I would looking at paying. Thank you for your help”

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Hi AJ, I think you may be referring to our valuation tool. https://hoa.org.uk/advice/guides-for-homeowners/i-am-selling/free-instant-home-valuation/ I'm not sure this will help you determine how much it will cost to extend your lease or buy the freehold. As you have 81 years left on the lease, it's really important for you to research your options now as your lease extension will cost more and more when it goes below 80 years. That's because you will need to pay a marriage value to your freeholder - which is essentially 50% of the uplift in the property price as a result of extending your lease. We do have a lease extension calculator you can use to get a ballpark figure. It's powered by the government funded Leasehold Advisory Service - https://hoa.org.uk/advice/guides-for-homeowners/i-am-buying/leasehold-extension-calculator/ In order to get an idea of how much it will cost to buy the freehold vs extending your lease, you should reach out to an ALEP registered leasehold solicitor or valuer. Here is a link to a form if you wish to contact our lease experts. https://hoa.org.uk/services/find-lease-extension-solicitor/ Good luck, Paula

“I'm beginning to research leaseholder versus freeholder problem and this was a good start”

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“No. It showed up the unrealistic, fantasist nature of property valuation - magnified by the online lens. I know the proviso - get three local valuers to do the job properly - but they too can be so unreliable.”

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“It advises me on how to deal with the negligent of the noncharter party wall surveyor”

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“useful guidance on getting started. But didn't realise that in searching for architects you were going to forward my details on to the ones that came up! I would really rather you didn't but suspect it's automatic and I just missed that explanation on the site, even though I thought I looked to find exactly that. Lesson learnt I guess in terms of rushing. I've now inadvertently probably created more email traffic for myself :-( and we are not ready to start engaging. I didn't communicate with you other than the website search option, so the customer service stars below are erroneous - I couldn't unselect them!”

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“Not really. As the neighbour of someone building an extension Interested in what to do when party wall awards go wrong. Everywhere writes about how to set them up but very little about what you can do when your neighbour refuses to repair damage to your property as a result of work which they undertook as part of the party wall award. The system is not fit for purpose. Neighbours like us who supported the original development are left with hefty bills as a result of their neighbour's callous disregard for their property.”

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“very good, informative service, although their use of sponsored posts is not prominently displayed - i contacted them to give my feedback on this topic but they did not feel the need to reply.”

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Hi - thanks for your feedback and please be reassurred in that we do read all of our emails, but we don't have time to reply to them all individually. You would have received an auto-generated reply that says this. With regards to sponsored posts, we follow ASA guidelines carefully by marking the posts as sponsored and making it clear in the intro paragraph that the article is written by the sponsor. In light of your feedback, we will review our processes to see what more we can do. Accepting sponsored posts helps us to continue to run our website and make our content freely available. Paula

“Not really any help as the council Hampshire have deemed the pothole complained about is Ok. Even though there was a hugh big bang when we went over it. As well as the cars behind us. We stopped in pitch black at side of road and the car behinds owner said our lights were out at the back. They eventually came on. But the noise was unbelievable. But the council were they said out within hours to check 2 potholes. Then said they were not being done yet??? whats going on they just dismiss us. We will not be travelling on that road again. We do not live there and could not take a picture in the pitch black. So whats to be done?”

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“I used the mortgage calculator so good for that but i'm training to be a DEA and your link to EPC's isn't working!”

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“Quite fair in principal. However, is it advisable to use the same Conveyancer to buy my new home & also sell my old one for which I have found my own buyer. Also how advisable is it to have Local Authority searches done. On my abortive property I kept receiving searches in the post one after the other with no comment on them & I could not understand them AT ALL! I am buying cash from sale so do not NEED searches so should I ave them when I never even got an explanation of the results last time. Thank you”

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Hi Pam, it is much easier for you to have one conveyancer to do both transactions (buy your new home, sell your old one) as timing is crucial here as I assume you need the proceeds of your sale to purchase your new home. Even if you are cash buyer we would still recommend you do the basic searches. I'm sure you would want to know if there are any big developments planned that may have an impact on you and your new home. The conveyancer, if he or she is doing their job correctly, should help you interpret your searches. If you decide not to conduct any local searches, your conveyancer may recommend that you take out no search indemnity insurance as an alternative.

“it's well written and well-presented. But it doesn't make clear that different laws and rules apply in devolved nations. Beware.”

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HomeOwners Alliance is rated 4.6 based on 1,508 reviews