Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.88

4.9 Rating 3,933 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,933 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Syed did an exemplary job in making my experience smooth and constantly kept me in the loop. I am definitely a return customer. Best Regards.”

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“Satisfied once again.”

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“Excellent purchase via a fast easy and reliable website!!!”

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“Their dealership's customer service focus is hard to beat. Highly recommend.”

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“Do not take out their warranty my daughter bought a £14000 car took out £1500 warranty and 5 months later the engine has failed and the warranty company are saying there is a £1000 claim limit! This was never explained to us at the time of purchase and isn’t in the documentation we were shown or given. Now being told it’s in a document that was emailed out 3 days later!!”

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“hisham was very professional and helpful…”

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“This was my first time ever buying a vehicle and using Hlton car supermarket. Easy company to work with.”

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“Thank you guys for being truthful and amazing.”

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“I was very skeptical when I went to this dealer but they amazed me beyond words! All the workers did amazing. I am very very grateful for what we went home with and it was very reasonable.”

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“I got my Nissan thanks to Aamir, for helping me get the car I really wanted, it's super simple without so much paperwork and they help you find the best option that fits your budget,”

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“Extremely detail people and great services”

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“I have just bought a brand-new Kia from them and indeed, their service is second to none. Before going to see Hassan, I sent him an email for a test drive, and he responded very quickly and professionally. Hassan was friendly and understanding from start to finish. He got me my car within a month of going to him. The entire process of purchasing this car was smooth.”

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“Buying or selling a car has always been a stressful situation for me. I felt very comfortable at Hilton car supermarket.”

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“Great Experience! 5 Stars to Everyone I came in contact with.”

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“They are pathetic promised refund still no refund in my account.”

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“Was very impressed with the quality and amount of cars for sale. Really liked that i wasn't approach by any of the sales team while browsing and when I had questions all the staff was very helpful.”

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“Alwyas having to chase them up for updates and then once you get on the phone further chase up it’s just a horrible experience it’s not worth going to Hilton they have defective sub par cars which barley work”

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“I recently purchased a pre-owned Audi from Hilton car supermarket. Mister Hassan was responsive and so helpful. My schedule for getting to the dealership was a bit challenging so Mr. Hassan accommodated all my paperwork via email. All was complete and ready to go when I came to get my new car! Thank you for a great experience. I Appreciate it so much!”

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“I’m waiting on a response for a miss sold vehicle!! I am yet to hear back from them after email and email and phone calls!!”

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“I bought a Volvo S90 from this place and it was faulty within 48 hours. From day one, they couldn’t care less. It took them over three weeks just to start acknowledging me, and even then, their attitude was disgusting — rude, arrogant, and completely dismissive. They claim they “kept in contact” — that’s an outright lie. I was the one chasing them every single time. I’ve sent over a dozen emails and got two replies. I’ve sat on hold for half an hour or more just to get through to them. Not once did they call me to give me an update. Meanwhile, I’m out of pocket for window tints I paid for, road tax for two months for a car I didn’t drive and insurance and I’ve wasted my time, money, and effort because they sold me a broken car and then ignored me. This dealership is dishonest, unprofessional, and treats customers with zero respect. They take your money, sell you a problem, then vanish. Do yourself a favour — avoid them like the plague”

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Hilton Car Supermarket is rated 4.9 based on 3,933 reviews