Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,034 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“The team member who assisted us had a very deep knowledge about car Functions. He Helped us a lot in finding the car we was looking for.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving us a 5-star rating for your experience at Hilton Car Supermarket, Jessica! We greatly appreciate your positive feedback and are thrilled to hear that we were able to assist you in finding the car you were looking for. We are proud of our team member's depth of knowledge about car functions, and it's rewarding to know that it made a difference for you. Thanks again for choosing Hilton Car Supermarket!

“Overall I am very happy with my experience of purchasing a car through Hilton Car Supermarket and would happily recommend them.”

Helpful Report

(Hilton Car Supermarket) -

Dear Juan, Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket! We greatly appreciate your kind feedback. Overall, we're thrilled to hear that you had a great experience purchasing a car through Hilton Car Supermarket. It means a lot to us that you are so satisfied with our services. Once again, we truly appreciate your recommendation. We look forward to serving you again!

“Their service had been very Impressive.”

Helpful Report

(Hilton Car Supermarket) -

Thank you for your kind words, Linifa! We're delighted to hear that our service has been impressive. Our team works hard to provide exceptional support and ensure a positive experience for our customers. Your feedback is a testament to their efforts, and we're grateful for your recognition. We'll continue to strive for excellence and look forward to serving you again in the future!

“Dreadful customer service. Had our money for 7 weeks whilst waiting for work to be completed. No one updates you. No one rings when they say they will. Unable to speak to managers. Really, really unhappy. Had full refund in the end as work still not completed but no compensation for the wait.”

Helpful Report

(Hilton Car Supermarket) -

Hello Jill! We are deeply sorry to hear that your experience with our customer service was dreadful. We understand that waiting for 7 weeks without updates or communication from our team was frustrating and unacceptable. We also apologize for the lack of accountability and inability to speak with managers when you needed to. We are taking immediate action to address the issues you've raised. We are implementing new procedures to ensure timely updates and communication with our customers, and to provide the level of service you deserve. Once again, we apologize for the poor experience and appreciate your feedback. We hope that you will give us another chance to show you the true level of service we strive to provide.

“Excellent experience”

Helpful Report

(Hilton Car Supermarket) -

Hello Nelie! We are delighted to hear that you had an excellent experience with us! Your kind words mean the world to us, and we are thrilled that we could meet your expectations. Our goal is to provide an exceptional experience for every customer, and it sounds like we hit the mark with your visit! We are grateful for your business and appreciate your trust in us. Thank you again for your wonderful review!

“Very pleased with the speedy service provided from Ali and Jay for getting it all done.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket. We truly appreciate your kind words and feedback. We are delighted that you were very pleased with the speedy service provided by Ali and Jay. They are dedicated professionals who go above and beyond to ensure our customers have a seamless experience. Your satisfaction is our top priority, and it's wonderful to know that they were able to get everything done efficiently for you. Once again, thank you for choosing Hilton Car Supermarket, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

“Would definitely recommend. Very pleasant experience no hassle at all.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a fantastic 5-star rating, Helen! We truly appreciate your feedback and we're thrilled to hear that you had a very pleasant and hassle-free experience with us. Your kind words mean a lot to us, and we're grateful for your recommendation. We aim to provide our customers with a seamless and enjoyable car-buying experience, and it's great to know that we succeeded with you. Once again, thank you for choosing Hilton Car Supermarket, and we hope to have the opportunity to serve you again in the future.

“It was a good experience. Thanks to the team.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your 5-star rating of Hilton Car Supermarket, Arlene! We appreciate your kind words and we're thrilled to hear that you had a good experience with our team. It was a pleasure serving you, and we look forward to assisting you again in the future. Thank you once again for choosing Hilton Car Supermarket.

“Really good experience I was happy with my purchase. Was quick, easy and a a very smooth process.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Lamia! We greatly appreciate your feedback and are thrilled to hear that you had a really good experience with us. Your satisfaction is our top priority, and we're delighted to know that your purchase process was quick, easy, and smooth. We truly value your support and hope to serve you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out.

“Lovely Car, It's pleasure to drive such Car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving Hilton Car Supermarket a 5-star rating, Bruce! We truly appreciate it and are delighted to hear that you had a positive experience with us. It's great to know that you find your new car lovely and a pleasure to drive. We strive to provide top-notch vehicles and outstanding customer service, so your kind words mean a lot to us. Once again, thank you for your support and for choosing Hilton Car Supermarket.

“Made us feel really comfortable and purchasing the car was a pleasurable experience.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a stellar 5-star rating, Jordan! We truly appreciate your kind words and support. We are thrilled to hear that your experience with us made you feel comfortable and that purchasing the car was a pleasurable experience. Our team works hard to ensure that our customers feel at ease throughout the car buying process, and we are glad to know that we succeeded in creating a positive atmosphere for you. Your feedback means a lot to us, and it encourages us to continue delivering exceptional service to all our valued customers. It was a pleasure serving you, and we hope to have the opportunity to work with you again in the future.

“A Beautiful Car As I expected”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for rating Hilton Car Supermarket with a perfect 5 stars, Ellis! We greatly appreciate your kind words and positive feedback. We're thrilled that you found your car to be as beautiful as you had expected. Our team works diligently to ensure that we have a wide variety of high-quality vehicles available for our customers, and your satisfaction is what we aim for. Thank you once again for choosing Hilton Car Supermarket, and we look forward to serving you in the future.

“This is the best place I ever visited..”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to rate Hilton Car Supermarket with 5 stars, Scott! We truly appreciate your positive feedback and are delighted to hear that your experience with us was top-notch. We couldn't be happier to read such kind words from you! It means a lot to us that you had an exceptional visit at our dealership. Providing our customers with the best service possible is our priority, and knowing that we've achieved that with you brings us great joy. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future and providing you with the same outstanding experience.

“They were very Helpful.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for leaving us a fantastic 5-star rating for Hilton Car Supermarket, Burak! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. This comment warms our hearts, as our team at Hilton Car Supermarket strives to provide excellent customer service and assistance. We are pleased that our efforts in helping you were recognized and appreciated. Thank you once again for your kind words and for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“Very Impressed with the Service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating for your experience at Hilton Car Supermarket, Krsitan. We truly appreciate your positive feedback and are thrilled to hear that you were very impressed with the service we provided. We strive to deliver excellent customer service and ensure that our customers have an outstanding car buying experience. Your satisfaction is our top priority, and it's great to know that we've met your expectations. Once again, thank you for choosing Hilton Car Supermarket. We hope to have the pleasure of serving you again in the future.

“Very quick to get you in and out, the car I bought had an issue when I got to the bottom of the road and went back to the garage I was told it was a simple fix and not to worry they will have it fix the following week. 3 weeks later after countless calls to them it went in to be repaired. The simple fix took 3 days to repair and in less than a week later the stopped working all together tried calling Hilton get told someone will call you back but no one dose. The customer care and after care is awful.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your valuable feedback about your experience with Hilton Car Supermarket, Brett. We truly appreciate your input and apologize for the inconvenience you have faced. We are sorry to hear that the car you purchased from us had an issue shortly after you left our premises. We understand how frustrating and inconvenient this must have been for you. We apologize for any distress caused and regret that it took longer than expected to repair the issue, resulting in further complications with the car shortly after the repair was completed. We deeply apologize for the lack of communication and responsiveness from our customer care team. This is not the level of service we strive to deliver. Your feedback sheds light on areas where improvement is needed, and we genuinely appreciate you bringing this to our attention. We would like to make things better for you, Brett. Please let us know via email at support@hiltoncarsupermarket.co.uk, how we can rectify the situation by providing any further assistance you may require. Your satisfaction is our top priority, and we are committed to resolving this matter to your utmost satisfaction. Once again, we sincerely thank you for sharing your experience, and we look forward to working with you to make things right.

“Very happy with our experience”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Shirley! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it's rewarding to know that you were happy with your experience. We appreciate your kind words and are grateful for your support. We look forward to welcoming you back to Hilton Car Supermarket soon.

“Everyone should go there for best car buying experience”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your generous 5-star rating of Hilton Car Supermarket, Kimberly! We truly appreciate your kind words and support. It's customers like you that make our job a pleasure, and we are thrilled to hear that you had such a positive experience with us. We strive to provide exceptional service to all our customers, and your feedback reassures us that we are on the right track. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future and providing you with the same excellent car buying experience.

“Very Friendly and Helpful Staff”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Laura! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We strive to provide excellent customer service and ensure that every interaction is enjoyable. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your wonderful review. We look forward to serving you again soon!

“I've read online reviews about your showroom and I wanted to buy Hyundai's So I went there and took a Look all over your collection and found the one i was looking for. The model I love... Thank you!!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating for Hilton Car Supermarket, Christine! We truly appreciate your kind words and positive feedback. We are delighted to hear that you had a great experience at our showroom and that you were able to find the Hyundai model you were looking for. Our team is dedicated to providing a wide range of vehicles for our customers to choose from, and we are thrilled to have been able to assist you in finding the perfect car. Thank you once again for choosing Hilton Car Supermarket, and we hope to have the opportunity to serve you again in the future!

Hilton Car Supermarket is rated 4.9 based on 3,034 reviews