Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.87

4.9 Rating 3,034 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 3,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Found a car I liked and put a £99 holding deposit down and booked for a test drive on the 22nd June, on arrival had to wait a short time while they prepared the car, had a really good look around it time obviously wasn't an option for these guys, they gave me the keys and told me to take as long as I wanted, so nice not to be rushed. Bash then went on the test drive with me. He was a really nice person making sure everything was OK, went through everything with me and made the whole buying experience a pleasure, had a little while to wait while the finance was sorted but all the guys kept me updated and I didn't ever feel neglected. I then had the handover by Jerod as Bash was dealing with someone else and didn't want to keep me waiting. All in all great place, great people and exceptional customer service. I would definitely recommend them to anyone and would buy from them again. Thanks guys for a smooth transaction, drove the car home the same day. Definitely worth 5 stars would give more if it was possible.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket, Darryl. We are thrilled to hear that you had such a positive experience with us. We are glad that you found a car you liked and that you were able to put a holding deposit down and book a test drive. We apologize for the short wait while we prepared the car, but we appreciate your understanding. It's fantastic to hear that you appreciated the fact that we didn't rush you during your test drive and that our team, especially Bash, ensured everything was okay and made the buying experience a pleasure for you. We are also happy to hear that our team kept you updated during the finance process, and we apologize for any inconvenience caused by the short wait. We will pass on your kind words to Bash and Jared, and we're grateful to have them as part of our team. We strive to provide exceptional customer service, and we are delighted that you felt that way. Thank you once again for recommending us to others and for choosing Hilton Car Supermarket. We hope you enjoy your new car, and if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels and all the best!

“So Far Soo Good we were very pleased by the service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a 5-star rating for Hilton Car Supermarket, Jonathan! We truly appreciate your kind words and are thrilled to hear that you were pleased with our service so far. Your satisfaction is our top priority, and we are committed to delivering excellence throughout your experience with us. If you have any further feedback or require any assistance, please do not hesitate to reach out. We look forward to continuing to provide you with exceptional service!

“I will Recommend Everyone to go there for Best Car Buying Experience!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to rate Hilton Car Supermarket with five stars, Clifford. We genuinely appreciate your feedback and your support. We are thrilled that you had such a positive experience with us. Your kind words mean a lot to us, and we are grateful for your recommendation. At Hilton Car Supermarket, our aim is to provide the best car-buying experience for our customers, and we are thrilled that we were able to meet your expectations. Once again, thank you for choosing Hilton Car Supermarket, and we truly appreciate your recommendation. We look forward to serving you again in the future!

“And very friendly and helpful the entire time, appreciated it very much.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your excellent 5-star rating of Hilton Car Supermarket, Patricia! We are thrilled to hear that you had a positive experience with us and we greatly appreciate your feedback. We are delighted that our team was able to provide you with a friendly and helpful service throughout your visit. Your recognition means a lot to us, and we are glad to know that our efforts were appreciated. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future!

“I recently got my vehicle shipped and it was Great experience. I will definitely recommend using them if you want good vehicle's, and also fast delivery if you are living in another city or town.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your exceptional 5-star rating of Hilton Car Supermarket Mark! We greatly appreciate your feedback and are thrilled to hear that you had a great experience with us. It's wonderful to know that you were satisfied with the vehicle you purchased and our fast delivery service, especially if you live in another city or town. We truly value your recommendation, and it means a lot to us. Thank you once again for choosing Hilton Car Supermarket!

“Well priced car, good efficient service from sales team. Will definitely use them again I would highly recommend”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Joanne! We appreciate your kind words and are delighted to hear that you had a positive experience with us. We are thrilled that you found our cars to be well-priced and that our sales team provided you with efficient service. Your recommendation means a lot to us, and we are grateful for your support. It was a pleasure serving you, and we look forward to welcoming you back in the future. Should you need any further assistance, please do not hesitate to reach out to us. Thank you again for choosing Hilton Car Supermarket!

“Good customer service, great prices and an easy experience to Buy Car.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Malachi! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. It's rewarding to know that our good customer service, great prices, and the overall ease of purchasing a car impressed you. We strive to ensure that each customer has a hassle-free and enjoyable experience, and your feedback is incredibly valuable to us. We truly appreciate your support and hope to continue providing you with top-notch service in the future. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your feedback. We look forward to serving you again soon!

“The level of customer service is out standing.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Basil! We greatly appreciate your kind words and support. It's delightful to hear that you found the level of customer service outstanding. We strive to provide the best possible experience for all of our valued customers, and it means the world to us when we receive such positive feedback. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future.

“This last two months, I bought a used Hyundai Azera (2016). With regard to all electronics, it has shown to be an excellent performer, look, and functionality. Very happy.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Kerner! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to know that you are delighted with your recent purchase of the used Hyundai Azera (2016). It's always wonderful to hear that our vehicles perform exceptionally well in electronics, appearance, and functionality. Your happiness truly means the world to us! Once again, thank you for choosing Hilton Car Supermarket. Should you have any future inquiries or require further assistance, please don't hesitate to reach out. We're always here to provide you with our best service.

“Efficient process and friendly representative.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your support and feedback, Hubert. We are thrilled that you had an efficient process and a friendly representative during your experience at Hilton Car Supermarket. It means a lot to us that you had such a positive experience with our team. Thank you once again for choosing us and we hope to serve you again in the future!

“Overall it was a Great Experience!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for giving us a 5-star rating for your experience at Hilton Car Supermarket, Peter! We are truly grateful for your kind words and for taking the time to share your feedback. Your satisfaction is our top priority, and we are thrilled to hear that we were able to meet your expectations. Our team works diligently to provide excellent service and ensure that our customers have a memorable car-buying experience. Once again, we appreciate your support and positive review. We look forward to serving you again in the future!

“The overall experience was quick and Smooth. It was a Hassle free Service!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket! We greatly appreciate your kind words and are thrilled to hear that you had a quick and smooth overall experience with us. Our team works hard to ensure hassle-free service, and we're glad to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We value your support and hope to have the opportunity to serve you again in the future.

“Jay Helped me with All my Questions, Thanks to him.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, John! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Also, we're delighted that Jay was able to provide excellent assistance and answer all your questions. We will make sure to pass along your kind words to him as well. Thank you again for choosing Hilton Car Supermarket, and we hope to serve you again in the future!

“Very good customer service easy to use and the staff very helpful. AND I also liked the layout of the site. Altogether great. highly recommend!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a 5-star rating,Kimberly. We truly appreciate your kind words and recommendation. We're glad to hear that you found our customer service to be very good, our website easy to use, and our staff helpful. We also take pride in the layout of our site, so it's wonderful to know that you liked it as well. Thank you once again for your support and for choosing Hilton Car Supermarket. We look forward to serving you again in the future.

“Extremely helpful staff, smooth transaction and kept updated at every step. Many thanks and definitely recommend.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a 5-star rating, DeloresJ! We're glad to hear that you found our staff to be extremely helpful and that the transaction went smoothly. Keeping our customers updated throughout the process is a top priority for us, and we're thrilled that we were able to meet your expectations. We appreciate your kind words and are grateful for your recommendation.

“Waste of time. Booked an appointment to view a car, arrived on time but the guy took 20 minutes to try and find the keys which he couldn’t find. I then asked to view two different cars which I had to wait a further 25 minutes for the guy to come back and tell me he couldn’t find the keys for them either. Awful customer service.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for providing feedback on your recent experience at Hilton Car Supermarket. We sincerely appreciate your honesty and apologize for the inconvenience you encountered during your visit. We are truly sorry for the delay you experienced in finding the keys for the car you booked an appointment for. We understand that this wasted your valuable time and did not meet your expectations. Furthermore, we apologize for the additional wait you had to endure while the keys for the other cars were being searched for. We strive to provide excellent customer service and it is clear that we fell short in this instance. Your feedback is incredibly valuable to us as it allows us to address the issues we may have overlooked and make the necessary improvements. We would be grateful if you could provide us with more details about your visit via email at hiltonassist@hiltoncarsupermarket.co.uk, so that we can investigate the matter further and take appropriate steps to prevent such occurrences in the future. Additionally, we would greatly appreciate any suggestions you may have on how we can make your next visit more satisfying. Once again, thank you for bringing this matter to our attention. Your feedback is essential in helping us provide the best possible service to our valued customers.

“Hockiffe man arrested for dodgy car dealings, search it on Google, will show you what sort of place this really is, hope this helps other customers”

Helpful Report

(Hilton Car Supermarket) -

Thank you for sharing your concerns about our dealership. We take all allegations seriously and are committed to ensuring the highest ethical standards in our business practices. We understand that the actions of one individual do not reflect the values of our entire team, and we will continue to work hard to provide excellent service and earn the trust of our customers. We appreciate your feedback and would like to discuss this further with you. Please feel free to contact us directly via email at hiltonassist@hiltoncarsupermarket.co.uk, so we can address your concerns and provide any necessary assistance. Thank you for helping us improve our services.

“Very poor customer service, salesman had little product knowledge and didn’t carry out promises he made re missing accessories, leaving my wife to make 2 visits to dealership to collect parts. Deal was concluded with the promise of a full tank of fuel but not done. No mention of extras included with Vauxhall purchase, M O T for life , AA cover!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with feedback on your experience at Hilton Car Supermarket, Robin. We appreciate your honesty and value your input as it helps us improve our services. Firstly, please accept our sincere apologies for the very poor customer service you received during your visit. We understand how frustrating it can be. We are sorry for any inconvenience this may have caused you and your wife, having to make multiple visits to collect the missing parts. We want to make things right. Please contact us directly via email at hiltonassist@hiltoncarsupermarket.co.uk, so we can rectify the situation, provide the missing accessories, and ensure you receive the level of service you deserve. We appreciate your feedback and will use it to improve our customer service experience. Thank you for your patience and understanding.

“Sean Jay is very knowledgeable and has really helped me choose a car that suits my needs! I have recommend Hilton Car Supermarket to friends/family who have felt the same. Thank you Sean Jay,”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for leaving us a fantastic 5-star rating for Hilton Car Supermarket, James! We truly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that Sean and Jay were able to assist you in finding a car that perfectly suits your needs. They take pride in their knowledge and we are glad it has positively impacted your car-buying journey. We are also grateful that you have recommended Hilton Car Supermarket to your friends and family, and it's wonderful to know that they have felt the same level of satisfaction. Once again, thank you for choosing Hilton Car Supermarket and for sharing your positive feedback. We look forward to serving you again!

“We had an appointment booked with Shaun today, we were politely greeted and made to feel welcome immediately. Shaun showed us two cars of interest to us and accompanied us on a test drive. Shaun was polite, knowledgeable and considerate throughout our visit and guided us through buying our car. Very happy customers!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your wonderful 5-star rating of Hilton Car Supermarket! Your positive feedback is truly appreciated. We are thrilled to hear about your excellent experience with Shaun during your visit. We are glad that Shaun made you feel welcome right from the beginning and provided polite and knowledgeable assistance throughout your visit. We take immense pride in ensuring our customers have a great experience, and your kind words reaffirm our commitment to providing exceptional service. Once again, thank you for choosing Hilton Car Supermarket. We are delighted to have you as a satisfied customer and look forward to serving you in the future.

Hilton Car Supermarket is rated 4.9 based on 3,034 reviews