Hilton Car Supermarket Reviews

Name: Hilton Car Supermarket
Address: Auckland Park, Bletchley, Milton Keynes, Auckland Park, Bletchley, Milton Keynes, Buckinghamshire
Rating: 4.89

4.9 Rating 4,559 Reviews

97 %

of reviewers recommend Hilton Car Supermarket

Company Reviews

Metrics

Info

4.9

Based on 4,559 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

Visit Website

Phone:

1908 888800

Email:

simron@hiltoncarsupermarket.co.uk

Location:

Auckland Park, Bletchley, Milton Keynes,
Auckland Park, Bletchley, Milton Keynes
Buckinghamshire
MK1 1BU

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“Very quick to get you in and out, the car I bought had an issue when I got to the bottom of the road and went back to the garage I was told it was a simple fix and not to worry they will have it fix the following week. 3 weeks later after countless calls to them it went in to be repaired. The simple fix took 3 days to repair and in less than a week later the stopped working all together tried calling Hilton get told someone will call you back but no one dose. The customer care and after care is awful.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your valuable feedback about your experience with Hilton Car Supermarket, Brett. We truly appreciate your input and apologize for the inconvenience you have faced. We are sorry to hear that the car you purchased from us had an issue shortly after you left our premises. We understand how frustrating and inconvenient this must have been for you. We apologize for any distress caused and regret that it took longer than expected to repair the issue, resulting in further complications with the car shortly after the repair was completed. We deeply apologize for the lack of communication and responsiveness from our customer care team. This is not the level of service we strive to deliver. Your feedback sheds light on areas where improvement is needed, and we genuinely appreciate you bringing this to our attention. We would like to make things better for you, Brett. Please let us know via email at support@hiltoncarsupermarket.co.uk, how we can rectify the situation by providing any further assistance you may require. Your satisfaction is our top priority, and we are committed to resolving this matter to your utmost satisfaction. Once again, we sincerely thank you for sharing your experience, and we look forward to working with you to make things right.

“Very happy with our experience”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a fantastic 5-star rating, Shirley! We are thrilled to hear that you had such a positive experience with us. Our team works hard to provide exceptional service and it's rewarding to know that you were happy with your experience. We appreciate your kind words and are grateful for your support. We look forward to welcoming you back to Hilton Car Supermarket soon.

“Everyone should go there for best car buying experience”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your generous 5-star rating of Hilton Car Supermarket, Kimberly! We truly appreciate your kind words and support. It's customers like you that make our job a pleasure, and we are thrilled to hear that you had such a positive experience with us. We strive to provide exceptional service to all our customers, and your feedback reassures us that we are on the right track. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you again in the future and providing you with the same excellent car buying experience.

“Very Friendly and Helpful Staff”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Laura! We greatly appreciate your kind words and are thrilled to hear about your positive experience with us. We strive to provide excellent customer service and ensure that every interaction is enjoyable. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your wonderful review. We look forward to serving you again soon!

“I've read online reviews about your showroom and I wanted to buy Hyundai's So I went there and took a Look all over your collection and found the one i was looking for. The model I love... Thank you!!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give us a 5-star rating for Hilton Car Supermarket, Christine! We truly appreciate your kind words and positive feedback. We are delighted to hear that you had a great experience at our showroom and that you were able to find the Hyundai model you were looking for. Our team is dedicated to providing a wide range of vehicles for our customers to choose from, and we are thrilled to have been able to assist you in finding the perfect car. Thank you once again for choosing Hilton Car Supermarket, and we hope to have the opportunity to serve you again in the future!

“Very Friendly Behaviour”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding Hilton Car Supermarket with a perfect 5-star rating! We truly appreciate your kind gesture. We are thrilled to hear that you found our staff's behavior to be very friendly. Providing excellent customer service is one of our top priorities, and it warms our hearts to know that our efforts are recognized and appreciated. Once again, thank you for choosing Hilton Car Supermarket and for taking the time to share your positive experience. We hope to have the pleasure of serving you again in the future.

“Hilton car supermarket was extremely helpful and didn’t “shadow” us..”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a 5-star rating, Judy! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and are delighted to know that you found Hilton Car Supermarket to be extremely helpful. Customer satisfaction is our top priority, and we always strive to make sure our customers feel supported without being overwhelmed or intruded upon. It's fantastic to know that we achieved this during your visit. Once again, thank you for your glowing review. We truly value your feedback and look forward to serving you again in the future.

“Car interior hadn't been cleaned thoroughly, but the representative, Ali, was helpful and deal was completed smoothly.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to rate Hilton Car Supermarket and giving us a 4-star rating! We truly appreciate your feedback and the opportunity to serve you. We would also like to apologize for any inconvenience caused by the car interior not being cleaned thoroughly. However, we are glad to hear that our representative, Ali, was helpful throughout the process and that the deal was completed smoothly. Your satisfaction is our top priority, and we will take your comments into consideration to improve our services. Once again, we truly appreciate your kind rating and hope to have the pleasure of serving you again in the future.

“Not impressed. Booked a test drive earlier in the week to be told on the day that the car isn't ready to be viewed. Planned the day around this due to not living locally, completely wasted my time.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to provide us with your feedback regarding your recent experience at Hilton Car Supermarket. We truly appreciate your valuable input and are sorry to hear about the inconvenience you faced during your visit. We want to sincerely apologize for the disappointment and frustration caused by the car not being ready for your test drive, especially after you had booked it earlier in the week. We understand how important your time is, and we deeply regret that we failed to meet your expectations on this occasion. It is truly regrettable that you had to rearrange your day due to this unexpected situation. At Hilton Car Supermarket, we continually strive to improve our services, and your feedback is instrumental in helping us do so. We would love to hear more about your experience and explore ways to make things right. If you have any specific suggestions or ideas on how we can improve our operations and provide a more efficient service, please do not hesitate to share them with us. Once again, we apologize for the inconvenience caused and hope to have the opportunity to make it up to you in the future. We greatly value your business and appreciate your patience.

“Best Car I have ever Owned. I Fell in love with this car in first sight! It's performance is 5 star!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Heideman! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you found the best car you have ever owned at our dealership. It's always wonderful when a car makes such a strong impression, and we're thrilled to hear that you fell in love with it at first sight. We're also pleased to know that its performance has exceeded your expectations. Thank you once again for choosing Hilton Car Supermarket, and we hope to have the pleasure of serving you again in the future!

“They met all our expectations.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Anns! We truly appreciate your kind words and support. We are thrilled to hear that we met all your expectations. We hope to have the pleasure of serving you again in the future.

“I wouldn't think twice before purchasing another car from them.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Kimberly! We are thrilled to hear that you had such a positive experience with us. It means a lot to us that you took the time to share your satisfaction. Your kind words truly motivate us to continue providing exceptional service to all our valued customers. We are delighted to know that you wouldn't think twice before purchasing another car from us. Your trust and loyalty mean everything to us, and we can't wait to assist you again in the future. Thank you once again for your support and for choosing Hilton Car Supermarket.

“We are happy with the first steps with your service very professional...”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for awarding us with a fantastic 5-star rating for your experience at Hilton Car Supermarket, Myra! We are thrilled to hear that you were satisfied with our service. Your kind words further encourage us to continue delivering the utmost professionalism and excellence in our services. We value your feedback and are grateful for your trust in us. We look forward to serving you again in the future.

“I Recommended this Company to everyone who wanted to buy a used car in a Good rate.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for your fantastic 5-star rating of Hilton Car Supermarket, Stephanie! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted to know that you have recommended our company to others who are in search of purchasing a used car at a good rate. Your recommendation means the world to us and we are grateful for your trust and support. Once again, thank you for choosing Hilton Car Supermarket. We look forward to serving you and your friends in the future.

“I Would give 5 Stars to this Wonderful team.”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to leave us a fantastic 5-star rating for Hilton Car Supermarket, Aaron. We greatly appreciate your kind words and support! Your feedback truly means the world to us and we are thrilled to hear that our team made your car-buying experience a memorable one. We strive to provide exceptional service and it makes us incredibly proud when our efforts are recognized. Once again, we sincerely appreciate your positive feedback and for choosing Hilton Car Supermarket. Should you ever need any assistance in the future, please do not hesitate to reach out. We would be delighted to serve you again.

“I bought my car just a little over 7months and gear box is spoilt and before that I have to repair the car about twice.And I was told nothing can be done unless I sell the car.How can I go to sleep knowing I have sold a bad car to another person,with my experience I won’t recommend them to anyone.”

Helpful Report

(Hilton Car Supermarket) -

Dear Firdaws, Thank you so much for taking the time to provide your valuable feedback regarding your experience at Hilton Car Supermarket. We sincerely appreciate customers like you who share their thoughts, as it helps us improve our services. We are truly sorry to hear about the issues you've encountered with your car's gearbox, as well as the inconvenience of having to repair it multiple times before that. It is understandable that such circumstances would be frustrating and could potentially impact your trust in our dealership. Please accept our sincerest apologies for any inconvenience caused. We always strive to provide high-quality vehicles and a pleasant purchasing experience for our customers, and we regret that we fell short in your case. Rest assured, we take your concerns seriously and will thoroughly review the situation to prevent any further occurrences. We genuinely appreciate your honesty and would like to explore how we can make things right. To better understand your specific circumstances and address your concerns, we kindly request that you reach out to our customer service department at support@hiltoncarsupermarket.co.uk at your earliest convenience. Our team will be dedicated to working towards a satisfactory resolution. Once again, we apologize for any frustration or disappointment this may have caused. We value your feedback and the opportunity to improve, and we hope we can regain it.

“The service was great. Thanks to them.”

Helpful Report

(Hilton Car Supermarket) -

Hello Emma! We're delighted to hear that you had a great experience with our service! Thank you so much for your kind words and for choosing us. Your satisfaction is important to us, and we're here to assist you anytime you need. Thanks again for your feedback, and we look forward to serving you again in the future!

“This company is amazing.”

Helpful Report

(Hilton Car Supermarket) -

Hello Joel! We're truly grateful for your kind words! Thank you for taking the time to share your positive experience with us. Your satisfaction is our priority, and we're thrilled that you found our company amazing. We're committed to providing exceptional service to all our customers, and we look forward to serving you again in the future. Thanks again for your support!

“Very Professional!”

Helpful Report

(Hilton Car Supermarket) -

Thank you for the fantastic feedback, Vicky! We pride ourselves on maintaining a high level of professionalism in all that we do. Your satisfaction is our priority, and we're delighted to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again in the future!

“They have amazing Customer Service!!”

Helpful Report

(Hilton Car Supermarket) -

Thank you so much for taking the time to give Hilton Car Supermarket a fantastic 5-star rating, Nicholas! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. Your kind words about our customer service mean the world to us. We strive to provide exceptional service to all our valued customers, and we're delighted that we succeeded in making your visit memorable. Once again, thank you for choosing Hilton Car Supermarket. We hope to have the pleasure of serving you again in the future!

Hilton Car Supermarket is rated 4.9 based on 4,559 reviews