Heinnie Haynes Reviews

Name: Heinnie Haynes
Address: C Atlantic Gate, BARRY, Vale of Glamorgan
Rating: 4.95

5.0 Rating 1,990 Reviews

99 %

of reviewers recommend Heinnie Haynes

Visit Website

Phone:

033 0300 0400

Email:

support@heinnie.com

Location:

C Atlantic Gate,
BARRY
Vale of Glamorgan
CF63 3RF

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Heinnie Haynes 5 star review on 9th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality gear - good website - trusted supplier”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Barry! We're glad to hear that you’re pleased with the quality of our gear and found our website easy to use. It’s always our aim to be a trusted supplier for our customers, and your feedback confirms that we’re on the right path. We look forward to seeing you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“I am a repeat customer to hh if other businesses had the same focus on customer service as hh life would be less frustrating hh rightfully deserve 5 stars exceptional service happy to help with advice over yhe phone very prompt service with a very good range of products their Web site is easy yo navigate highly recommend to anyone who wants quality products and service thank you”

Helpful Report

Posted 3 months ago

Thank you for your incredible review, Richard! We truly appreciate your loyalty and are thrilled to hear that our focus on customer service has made your experience enjoyable. Our team is always here to offer advice and assistance, and we're glad our website is easy to navigate for you. Your recommendation means the world to us, and we can’t wait to serve you again! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Excellent service, excellent knives, excellent prices”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful review, Fred! We're thrilled to hear that you found our service, knives, and prices to be excellent. Your satisfaction is our top priority, and it’s fantastic to know we hit the mark. We can’t wait to welcome you back for your next visit! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Excellent customer service and response times. Delivery options are spot on with multiple couriers and drop off points if you're not at home. Not the cheapest, nor the most expensive, but also have a great points loyalty scheme which gives great discounts”

Helpful Report

Posted 3 months ago

Thank you so much for your excellent review, Graham! We're delighted to hear that you found our customer service and delivery options to be top-notch. It’s great to know our loyalty scheme is providing you with fantastic discounts as well. We strive to create the best possible experience for our customers, and your feedback truly motivates us. We look forward to serving you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Heinnie haynes has been my go to source for Quality kit for years .They never let me down, the quality of the goods they sell is allways fantastic, their website is so well laid out and easy to use and their service is second to none. I dont know how they manage to get things delivered so fast its amazing . Try them and you will never go anywhere else”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Mark! It's wonderful to hear that you've relied on us for quality kit over the years and that our service has consistently met your expectations. We're particularly pleased that you find our website easy to use and our delivery speed impressive. Your trust in us means everything, and we look forward to continuing to provide you with top-notch products and service! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Fantastic to deal with. Customer service was tip top. Will be my go to place now!”

Helpful Report

Posted 3 months ago

Thank you for the fantastic review, Tom! We’re thrilled to hear that you had a tip-top experience with our customer service. It means a lot to us that you’ve chosen us as your go-to place. We're here to help whenever you need anything! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Always loved Hennie for years it's an easy site to navigate, fantastic range of products at competitve prices.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review, Gavin! We're thrilled to hear that you’ve enjoyed our easy-to-navigate site and our competitive range of products. Your long-standing support means a lot to us, and we can't wait to continue bringing you the best! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“The service from the team at Heinnie Haynes is simply amazing. I placed my order on-line and it was in my hands within 24hrs. I don't know how they did it! If you take into account the pricing of their gear and range available, it's always the first place I go when buying any new EDC.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Edwin! We’re overjoyed to know that you had such a speedy delivery experience and appreciate your kind words about our pricing and product range. Your support plays a huge role in motivating our team, and we’re always here to help you find the perfect EDC gear. We look forward to welcoming you back soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Great customer service. Clear communication about when the package will arrive and everything spot on.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Nick! We're delighted to know that you appreciated our customer service and the clear communication regarding your package. It's always our goal to keep our customers informed, and we’re glad that it made a positive impact on your experience. We look forward to serving you again! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“I had the need to contact customer service and was very impressed with how responsive and helpful they were. This has made me more inclined to revisit Heinnie Haynes in the future, and I decided to leave a positive review to let others know that this is a company worth dealing with.”

Helpful Report

Posted 3 months ago

Thank you so much for your thoughtful review! We’re really glad our customer service team could help and that you had such a positive experience. It means a lot that you’d recommend us — we look forward to serving you again in the future!

Posted 3 months ago

“Excellent service quick delivery would defo recommend 👌”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Jack! We're thrilled to hear that you had an excellent experience with our service and quick delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“A very efficient and friendly service thank you”

Helpful Report

Posted 3 months ago

Thank you for your kind review, Clive! We're delighted to hear that you experienced efficient and friendly service. Your appreciation motivates us to keep up the good work, and we look forward to assisting you again soon! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Very good service from Heinnie Haynes, though the delivery company proved to be the weak link and what should have been delivered on Friday actually arrived the following Monday, this was due to some unspecified problem at the distribution centre”

Helpful Report

Posted 3 months ago

Thank you for your kind review, Bill! We're pleased to hear that you had a positive experience with our service. We apologize for the delay caused by the delivery company, and appreciate your understanding regarding the issue at the distribution centre. Your feedback helps us to continually improve, and we’re here to ensure your future experiences are smooth and efficient. Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Heinnie Hayes are top notch company. Great customer service with super quick dispatch times. I've bought several items from them years & years ago & they are still operating an A class service. It's good to see they are still in business. Buy with confidence.”

Helpful Report

Posted 3 months ago

Thank you for your amazing review, and for being a loyal customer over the years! We're thrilled to hear that our customer service and quick dispatch times continue to impress. Your confidence means the world to us, and we're excited to keep providing you with that A-class service you’ve come to expect. Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Excellent service as usual”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Mark! We’re always striving to provide excellent service, and it’s great to know that we’re meeting your expectations consistently. Your support means so much to us! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“I've been ordering things from this company for years and they are the best at delivering quickly what you have ordered period.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review, Graham! We truly appreciate your loyalty over the years and are thrilled to know that we've consistently delivered quick service for you. Your trust in us is invaluable, and we look forward to continuing to provide you with the best experience possible! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“products excelent and delivery as promised.”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic review, Annette! We're delighted to hear that our products and delivery met your expectations. Your satisfaction is our priority, and your kind words inspire us to keep delivering the best service possible. Warm regards, Team Heinnie Haynes

Posted 3 months ago

“HAINNIE HAYNES it's for me the first choice to buy any sharp thing. Why? Good working website, very large selection of very good quality products, reasonable prices, immediate sipping, friendly after sales service. Because of this store my knife collection keeps growing too fast.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review, Zbigniew! We’re delighted to be your first choice for all things sharp. It's wonderful to know that our website, product selection, and service have helped grow your knife collection so quickly. Your enthusiasm is contagious, and we appreciate your support greatly! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“Incredible aftersales service from the company. My CTKT Pilar knife was damaged and it was replaced without hesitation in a very short time. Great Customer service well done.”

Helpful Report

Posted 3 months ago

Thank you so much for your incredible feedback! We’re delighted to hear about your positive experience with our aftersales service. Ensuring that our customers receive the best support is a top priority, and we’re glad we could resolve your issue swiftly. Your kind words motivate us to keep up the great work! Warm regards, Team Heinnie Haynes

Posted 3 months ago

“HH is an excellent company to trade with offering a huge and extensive variety of knives, tools and other outdoor apparel for sale.”

Helpful Report

Posted 3 months ago

Thank you for your excellent review, Aled! We're delighted to hear that you appreciate our extensive selection of knives, tools, and outdoor apparel. It’s our mission to provide a diverse range of high-quality products, and your positive feedback inspires us to keep doing our best. Warm regards, Team Heinnie Haynes

Posted 3 months ago

Heinnie Haynes is rated 5.0 based on 1,990 reviews