Heathfield LED Reviews

Name: Heathfield LED
Address: Unit O, Westmead Industrial Estate, Westmead Drive, Unit O, Westmead Industrial Estate, Westmead Drive, Wiltshire
Rating: 4.83

4.8 Rating 534 Reviews

96 %

of reviewers recommend Heathfield LED

Company Reviews

Metrics

4.8

Based on 534 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Heathfield LED 5 star review on 16th February 2026

Kelly Cox

Heathfield LED 5 star review on 13th March 2025

D Beardsmore

Anonymous

Anonymous // 01/01/2019

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“Very quick turnaround and a little bit cheaper than others.”

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Posted 6 months ago

“I ordered 6 x Sylvania Lynx D/E 10w 835 4 Pin White G24q-1, all delivered at promised time and all work. Can't ask for much more!”

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Posted 6 months ago

“Good price and delivered on time”

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Posted 6 months ago

“They had some hard-to-find circular fluorescent tubes in stock at an excellent price. Delivery was super quick and, best of all, packaging was secure so there was no chance of the tubes getting damaged in transit!”

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Posted 6 months ago

“Fast dispatch, well packaged and good value”

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Posted 6 months ago

“Fast, efficient delivery, item as expect d”

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Posted 6 months ago

“Yes very satisfied thank you. I ordered the wrong bulbs, I returned them and am pleased to see if have received a full refund.”

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Posted 6 months ago

“Prompt service, good price and fast delivery”

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Posted 6 months ago

“First class service”

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Posted 6 months ago

“This item arrived very very quickly and replaced like for like for a night light we have trouble free used for over 25 years. Here's hoping the replacement gives similar service. Best night light we have ever owned.”

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Posted 6 months ago

“good value and prompt delivery”

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Posted 6 months ago

“Quick, good prices. The bulbs work, unlike many I’ve had.”

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Posted 6 months ago

“Very professional team. Happy with the product I bought, which was delivered on time. Thank you for a wonderful service”

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Posted 6 months ago

“I ordered, they arrived, they worked. Not much to complain about”

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Posted 6 months ago

“We bought a 2ft thermostatic tubular heater IPP44. For the purpose of gently adding a little more warmth to our spare bedroom. When the gradchildren visit this is where they sleep and sometimes play. The heater was floor mounted agains a wall. My wife and I were shocked when running a test to establish a setting which if touched would not burn, we found the heater would heat up to a very high tempretuare then cool down, this process repeated itself betwenn 9.30am through to 7.15pm. I phoned customer service and left a message just before Christmas in order to advise of our disappointment and to find out how best to return the item. No reply, so we will wait until the New Year. In the web site therre is no mention of the tubular heater increasing in heat then cooling down to a lower tempreature. Although the instructions mentioned a thermal cut-out, which cuts out, then switches on and off until the reason for overheating has been removed. the test we carried out was on the kitchen table so there was no obstruction in any form. We think this was a fair test, anda re appalled at the high tempreature the heater reached before cutting out. Very hot to the touch, and a danger to our Grandchildren.”

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Posted 6 months ago

Hi ROY, We would like to clarify that this tubular heater is not designed, marketed, or described as suitable for household or bedroom use, nor is it stated anywhere on our website that it is safe for use around children. As outlined in the product description, guides, and Q&A sections, this type of heater is intended for non-habitable spaces such as garages, sheds, greenhouses, workshops, and storage areas. Tubular heaters operate by cycling between heating and cooling as part of their normal thermostatic function, and they can become hot to the touch during operation. This behaviour is expected, clearly referenced in the manufacturer’s instructions, and is why we also Heater Guard for extra safety and protection! We strongly recommend reviewing product descriptions, user guides, and Q&As before purchasing to ensure suitability for your intended use. This information is provided to help customers make informed decisions and to avoid misuse of specialist products. We have already offered you a refund but we did not hear from you since! Kind regards, Team Heathfield LED

Posted 5 months ago

“Exactly what I ordered. A speedy service. Definitely use again.”

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Posted 6 months ago

“I needed some particular light bulbs which I have bought from Heathfield before but they were out of stock. As I don't really know much about light bulbs, I was a bit stuck so I just left it. Then about a week later I received an email from Heathfield telling me that although they were out of stock of that particular brand, they did have an alternative bulb. This was so helpful as I really needed the bulbs and was then able to place an order which arrived a couple of days later without any problems. Great customer service.”

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Posted 6 months ago

“Good service and good pricing”

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Posted 6 months ago

“I placed an incorrect order. Heathfield accepted the Return without any questions and Refunded the cost of the item”

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Posted 6 months ago

“Brilliant and fast service order arrive as expected on time and well packaged.”

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Posted 6 months ago

Heathfield LED is rated 4.8 based on 534 reviews