Healthy-Halal Online Reviews

Name: Healthy-Halal Online
Address: Eversley Way, Ten Acre Business Park, Egham
Rating: 4.65

4.7 Rating 3,076 Reviews

95 %

of reviewers recommend Healthy-Halal Online

Company Reviews

Metrics

4.7

Based on 3,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Healthy-Halal Online 5 star review on 12th November 2022

Syed Chishti

Healthy-Halal Online 5 star review on 5th September 2022

Ramona Lehadus

Healthy-Halal Online 4 star review on 10th June 2022

Sarah H

Healthy-Halal Online 5 star review on 3rd January 2022

Siti Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A VERY DISSAPOINTING AND POOR SERVICE. COUPLE OF TIMES IT HAPPENS TO MY ORDERS FROM HEALTHY HALAL ONLINE.”

Helpful Report

Posted 1 month ago

“Seems like a waste of time and money to send the boxes back. You pay £5 to return with a promise to payback £10 on the next order. So far, none and no reply to the emails send several times.”

Helpful Report

Posted 10 months ago

“Ordered x3 Beef steaks, all were thinly cut and barley able to cook medium rare. On contacting customer service they would not refund me as I only sent them one picture. The service was so pathetic that they could not even offer a credit note which costs them nothing. Too greedy and unhelpful. The steaks were not cut properly at all almost like they were saving on meat. Word of advice, when you buy and its not up to standard take picture of everything as these guys are so greedy they fight tooth and nail not to give anyone a reasonable solution. A business like this will go down as they don't know how to maintain a healthy customer service.”

Helpful Report

Posted 1 year ago

“Placed order for 3 pkts of halal turkey drumsticks costing me £50.97. Received delivery this morning. How disappointed l was! The weight of each packet was 992g, 1002g and 1154g respectively in comparison to the advert of each pkt between 1000g - 6 1500g. Honestly what l received was not worth what l paid for. To take advantage of the fact that there are very few decent halal butchers in this country who sell halal turkey.. is not right.”

Helpful Report

Posted 1 year ago

“I have reported delivery of wrong items. You didn't take any action and just ignored.”

Helpful Report

Posted 1 year ago

“Absolutely awful experience!! Ruined my Christmas. Ordered a capon to cook on Christmas Day , opened it up Christmas morning and it stunk out my house making me gag from the stench. Disgusting, don’t waste your time or money !”

Helpful Report

Posted 1 year ago

“Hi, So I ordered chicken legs one kg and when i received i used one which was good but then i cooked the second and third and both the second and third were cooked in high temperature with upto one hour cooking time and it still had blood in it. i did text on whatsapp too but no response. was the chicken not washed properly before marinating it”

Helpful Report

Posted 1 year ago

“I am quite happy with the quality of the products supplied by Healthy Halal but the order was not delivered on the delivery date that I had requested.”

Helpful Report

Posted 1 year ago

“No instructions followed, got less red meat and more fat, missing mince and liver”

Helpful Report

Posted 1 year ago

“Lamb bones image you see on the website is completely different what was sent. All the bones were full of fat.”

Helpful Report

Posted 2 years ago

“Hi We do have some issues of our last delivery delivery. We requested mutton and received sheep meat. Secondly, we chose fat 5%but it was may be more than 20% It was quite disappointing our last delivery. There is no direct telephone number for customer service.”

Helpful Report

Posted 2 years ago

“Rude and disrespectful from a fault that was their own. Don't use.”

Helpful Report

Posted 2 years ago

“I used them before and I couldn’t fault them, I have ordered few things with a turkey leg and guess what, I got the delivery without the turkey leg, no explanation and no refund m, sent them emails but didn’t get any replies, AVOID AVOID AND AVOID they are not trustworthy”

Helpful Report

Posted 2 years ago

“Was messed abt , with my order , made so many promises that they will fulfil my order this day and then promised another day , kept me giving me dates for at least 2 weeks … They have the product but don’t want to oner the price I put the order in … if it was an English company they would have kept a customer happy .”

Helpful Report

Posted 2 years ago

“My order had not been delivered as per my instructions, and had been left with a neighbour. By the time my neighbour was home to get my order, when i opened the meat, it had spoiled with a rancid smell. I had emailed that day to explain what had happened, but had received no response from yourselves. Very disappointed as i had lost £80 worth of meat.”

Helpful Report

Posted 2 years ago

“I placed an order and there was an issue with delivery. After going back and forth with a vey unhelpful customer service agent, I am still without my goods or money. Not even a refund minus the delivery cost. I was told I would be called by the manager, but never received a call. This was all over one month ago and nothing yet. Very disappointed.”

Helpful Report

Posted 2 years ago

“Poor quality. The meat didn’t seem fresh on arrival.”

Helpful Report

Posted 2 years ago

“Not fresh at all 3 different items bought never buying again from these”

Helpful Report

Posted 2 years ago

“I wasn’t happy as the mince was mostly fat and greasy”

Helpful Report

Posted 3 years ago

“They re scamer don’t buy from them just waste of money I paid more than 80 £ for my orders I didn’t receive half of it and rubbish customer service no refund no items”

Helpful Report

Posted 3 years ago

Healthy-Halal Online is rated 4.7 based on 3,076 reviews