Healthy-Halal Online Reviews

Name: Healthy-Halal Online
Address: Eversley Way, Ten Acre Business Park, Egham
Rating: 4.65

4.7 Rating 3,076 Reviews

95 %

of reviewers recommend Healthy-Halal Online

Company Reviews

Metrics

4.7

Based on 3,076 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Healthy-Halal Online 5 star review on 12th November 2022

Syed Chishti

Healthy-Halal Online 5 star review on 5th September 2022

Ramona Lehadus

Healthy-Halal Online 4 star review on 10th June 2022

Sarah H

Healthy-Halal Online 5 star review on 3rd January 2022

Siti Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was honestly dissapointed to receive my subscription box, ripped up on all on the floor.”

Helpful Report

Posted 1 year ago

“Healthy halal online has poor communication. I was due a delivery but due to some items being out of stock no delivery was sent and I was not sent an email or text to update me on the No delivery. I think once healthy halal improves their form of communication I may consider ordering from them in the future. I order the meat for my special needs child and it gets very disappointing when no contact is made at least it gives me time to make alternative arrangements if I got informed.”

Helpful Report

Posted 1 year ago

“horrible customer service - initailly refused to send refund for out of stock item”

Helpful Report

Posted 1 year ago

“In two consecutive orders they come back a day before delivery and announce delaying the delivery for one more day. This disrupts a lot of your plans”

Helpful Report

Posted 1 year ago

“Ordered front lamb chops and the cuts that came were huge back mutton chops.”

Helpful Report

Posted 1 year ago

“iv ordered a few times excellent service great products but some attention to detail required on prep of food beard hair found in one of the burgers ,i suggest beard snod for the prepers of food other than that a good service”

Helpful Report

Posted 2 years ago

“tasteless and bland”

Helpful Report

Posted 2 years ago

“I had 2 delivery's in the past and when I received both orders most of the items had to go in the bin as there were off because they were not packed correctly.”

Helpful Report

Posted 3 years ago

“I wasnt happy with the delivery and forgetting to put the orders i paid for.The refusal by staff to give a goodwill gesture for mistakes made in the order. Lack of freezer packs in orders when delivered and its totally thawed which is dangerous.No answering of phone line and answering only of emails at leisure”

Helpful Report

Posted 3 years ago

“This year qurbani meat has been a disaster. The lamb meat is so tough… meat not cut properly, not not taken off… too many trimmings (which last year they send as mince). A bit disappointed on the quality of this year’s (2021) qurbani meat 😔 Friends and family had the same to say.”

Helpful Report

Posted 3 years ago

“Bad time delivery”

Helpful Report

Posted 3 years ago

“The chicken products were really good quality but I wasn’t to happy with the mince and lamb shoulder . The mince had way too much fat and as a result was very oily and smelly when cooked. I was let down by the lamb shoulder too, it had a smell to it and the meat did not seem very fresh. The dark colour indicated that it was from a sheep . I was very happy to have found a great meat supply company but will think twice before ordering next time.”

Helpful Report

Posted 4 years ago

“The turkey I ordered for Christmas smelt off. This is the first time this has happened with one of my orders. Not happy as I paid a significant amount for a small sized turkey, would’ve got a bigger turkey for the amount I paid”

Helpful Report

Posted 4 years ago

“The first order I had was lovely but the second order was very different, the meat was very fatty and the BBQ items were far too spicy and had to be washed before using to make them edible. Have moved to a different company.”

Helpful Report

Posted 4 years ago

“I made an order and you wasn’t able to delivery all. The answer given to me is that the drivers came early and if I want I should pay back for the delivery. One big company will never do that.”

Helpful Report

Posted 4 years ago

“The delivery guy just droped the box to the concierge and he didn’t called me, just sent me an e-mail, and i didn’t know about the package until it passed 16 hour. It happened that suddenly i passed by the concierge and asked him if there is something came for me, He said yes you have 1 cartoon, then I realized it was my meat order. Generally, thank you so much for your guy.”

Helpful Report

Posted 4 years ago

“We ordered chicken, beef and beef liver. The chicken and beef were good however the beef liver was terrible , it was not fresh and have some unbeatable parts please see the pictures.”

Helpful Report

Posted 5 years ago

“We have to downgrade the rating. It seems the quality has deteriorated over time. Chickens are not cleaned properly. Found lots of trace of feathers on the skin, especially on the legs. Perhaps the chickens are not throughly examined after the plucking process. We like to eat chicken skin, so we wouldn't want to order chicken without skin.”

Helpful Report

Posted 5 years ago

“the food was fine but not happy with the delivery guy as he knocked on the door and didnt have the patience to wait not even a minute. he put the food on the ground in the garden and was leaving cosidering i spent all that money id expect atleast a little patience. he was in his car when i opened the door he raised his hands as to say his busy he needs to go with no clear explanation. which i found very rude. it has put me off ordering from you again to be honest.”

Helpful Report

Posted 5 years ago

“different meat to what you see in picture”

Helpful Report

Posted 5 years ago

Healthy-Halal Online is rated 4.7 based on 3,076 reviews