Healthy-Halal Online Reviews

Name: Healthy-Halal Online
Address: Eversley Way, Ten Acre Business Park, Egham
Rating: 4.65

4.7 Rating 3,085 Reviews

95 %

of reviewers recommend Healthy-Halal Online

Company Reviews

Metrics

4.7

Based on 3,085 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Write Your review

Tell us how Healthy-Halal Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Healthy-Halal Online 5 star review on 12th November 2022

Syed Chishti

Healthy-Halal Online 5 star review on 5th September 2022

Ramona Lehadus

Healthy-Halal Online 4 star review on 10th June 2022

Sarah H

Healthy-Halal Online 5 star review on 3rd January 2022

Siti Evans

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They re scamer don’t buy from them just waste of money I paid more than 80 £ for my orders I didn’t receive half of it and rubbish customer service no refund no items”

Helpful Report

Posted 4 years ago

“Although meat is good quality with high prices but unfortunately communication and customer service is very poor. My last order did not come on the day, so after waiting all day I wrote e-mail to customer service, no reply. Order came on third day of original booking with one item "not available" but price of item was still charged on the bill ( although small price) but until now no communication from healthy halal about this. Last time I was asked to fill feedback which I did but no code for discount and no reply to e-mail which I wrote. I was not going to mention any of this but now I got another e-mail asking for review so had to write all this. Meat quality is good, although expensive and will keep buying in-spite of poor customer service and communication.”

Helpful Report

Posted 4 years ago

“I was sent rotten x2 rib eye steaks, no refund was offered. They’d asked for images, but I explained, I could not provide the images as the meat had been disposed, the meat didn’t look off, it tasted off, and smelled when cooked, but how would Healthy Halal determine this? I queried this with Healthy Halal, but I didn’t receive a response. They’d offered x2 free rib eye steaks on my next order, but why risk buying rotten meat again?”

Helpful Report

Posted 4 years ago

“Very very poor customer service”

Helpful Report

Posted 5 years ago

“Messed up order. Didn't recieve item after l spent over £150 to be eligible for it. Customer service received was RUBBISH....”

Helpful Report

Posted 5 years ago

“Order Number: #13370 . I ordered the Hen(Desi) and it was not of the standard. It had a really bad smell to it and the colour was off. Like it was expired and old. You definitely couldn't sell that in a supermarket cause then health regulators would come and fine you. I expected better from this site. Its very unfortunate”

Helpful Report

Posted 5 years ago

“Very considerate and exceptionally welcoming. The goat meat is dark its no good.”

Helpful Report

Posted 5 years ago

“Was told delivery will be on 8/1 but haven't received it yet.”

Helpful Report

Posted 5 years ago

“I ordered the medium magnificent subscription box. According to your website, it was suppose to provide me with proper meals for three to four people. You literally sent me a cucumber, some tomatoes and peppers. What kind of meal am I suppose to make with that? On top of that, you were suppose to send a lot more than 3 different veg. No potato’s, carrots or onion like it said on your website. You’ve charged me for product and didn’t deliver. Emailed and messaged on Instagram, no reply. It’s been a month.”

Helpful Report

Posted 5 years ago

“Prices are a little high could definitely be cheaper. it is impossible to get through to them with the phone number they provide which is a London number but the address for them is in Peterborough. emails take a good while for a response ranging upto a day where in my case majority of my emails were ignored unless sent numerous of times one after the other. so not helpful if you have a urgent enquiry about your order. The customer service is absolutely appalling for example I was sent an offer of 10% in exchange for a review. But after completing the review due to it not being in favour of them the 10% voucher was not sent unless I change my opinion. Complete waste of time emailing with very limited response and no exchange of the voucher rather the about the issues with my review and how it will affect the company. Overall good quality meat no problem there food is spot on delivery also just the lack of customer service and the cheats of fake vouchers which let this company down!!”

Helpful Report

Posted 5 years ago

“We were subscribed to a weekly meat package however out of three packages only one week has arrived. Also when I tried to contact healthy halal online by email they didn’t respond or refund me.”

Helpful Report

Posted 5 years ago

“Packaging was ripped when my order arrived. I wrote to customer service and did not get a response.”

Helpful Report

Posted 5 years ago

“Did not deliver the product i wanted, did not even ask if i wanted to continue with my order even though i ordered well in advance. Will never order from here again. Crazy charging me £5 for delivery for some bbq ribs i could’ve just gotten from haji baba in asda. Wouldve been worth it if i had gotten my beef joint.”

Helpful Report

Posted 5 years ago

Hi there! Thank you for leaving a review! As promised, please find below the discount code to enter at the checkout which will apply 10% discount on your next order. "REVIEWHH10" This is single use code and can only be applied once. Warm Wishes

Posted 5 years ago

“Meat turned up warm, with warm melted ice / water packs. Refused a refund because I took too long to complain about it.”

Helpful Report

Posted 6 years ago

“My order wasn’t complete they are a scam company”

Helpful Report

Posted 6 years ago

“Mixed up orders which led to delay in and changes in previously agreed date of delivery. Problem is no one even bothered to explain reason for the delay or give me an option online to chose my new date of delivery, you just chose for me. I had to call many times until finally someone got back to me with an explaination on the day I was expecting my delivery.”

Helpful Report

Posted 6 years ago

“Havent received my order after 9 days.”

Helpful Report

Posted 6 years ago

“Never ordering from you again. I feel like I was robbed. I bought ribeye steaks thinking I was getting 300g per steak and received 200g instead. When contacting you by email, your reply was that there was an error on the website and it has been corrected. (If I knew this I would have never bought ribeye as I prefer sirloin) I didn’t get any compensation whatsoever from you, keeping in mind that this was a mistake on your part.”

Helpful Report

Posted 6 years ago

“Meat was horrible”

Helpful Report

Posted 7 years ago

“I used a discount code but for some reason you didn’t allow me to use it even when a valid reason was provided”

Helpful Report

Posted 7 years ago

Healthy-Halal Online is rated 4.7 based on 3,085 reviews