Healthful Pets Reviews

Name: Healthful Pets
Address: 12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN, Northwich
Rating: 4.90

4.9 Rating 2,373 Reviews

98 %

of reviewers recommend Healthful Pets

4.9

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01565740777

Email:

hello@healthfulpets.co.uk

Location:

12 Dalby Court Gadbrook Business Centre Northwich Cheshire CW9 7TN
Northwich
CW9 7TN

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Healthful Pets 5 star review on 21st August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Snout soother and wrinkle creams are really good, they arrived next day. Very pleased thankyou.”

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Posted 7 years ago

So glad you are pleased with the snout soother and wrinkle balm, Nicholas :)

Posted 7 years ago

“Excellent service as always. Great prices, lots of information on the website and speedy delivery. Thank you.”

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Posted 7 years ago

Thank you for your kind review Jo, we are glad you are happy with our service :)

Posted 7 years ago

“Never used this company before but they had a product I was looking for at a competitive price. Don’t usually like paying a delivery charge but it wasn’t extortionate and I was impressed that the item arrived within 2 days. No problems at all whilst ordering or delivery so happily use again with confidence.”

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Posted 7 years ago

Hi Alison. Many thanks for leaving this review and thank you for the feedback. I know what you mean about shipping costs. We only charge shipping at cost and orders over £39.99 have free first class shipping. We make sure orders go out as quickly as they can as we know this is important to customers. If I can help at all, just ask. Regards Kay

Posted 7 years ago

“My order was delivered very quickly. I was very pleased to find this product from an American company at a really competitive price. I will be ordering again.”

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Posted 7 years ago

Many thanks Linda for leaving this review and thank you for the feedback. It is appreciated. Regards Kay

Posted 7 years ago

“easy to use website, great communication about my order and delivered quicker than expected”

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Posted 7 years ago

Hi Katie. Many thanks for leaving this lovely review and thank you for the feedback.

Posted 7 years ago

“Superb products, love the ethical nature and their delivery time was super fast. Highly recommended”

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Posted 7 years ago

Many thanks Alice for leaving this great review and thank you for the lovely feedback.

Posted 7 years ago

“Have placed a few orders for long lasting natural chews (bully sticks, beef chews etc). Have found delivery to be super fast, customer service exceptionally personal and responsive.... and my dogs love the products - thumbs and paws up from us!”

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Posted 7 years ago

Many thanks Caroline for this fantastic review. It is appreciated. Hope the treats go down well! regards Kay

Posted 7 years ago

“My go-to when it comes to buying online. They have so much to offer. My dog loves the natural dog company so had to get the travel sized products which are so handy when popping out for the weekend with him.”

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Posted 7 years ago

Hi there. Many thanks for leaving this great review. I am really pleased to hear this. Thank you. Also the Natural Dog Company products are great! Regards Kay

Posted 7 years ago

“Prompt delivery. No hassle. Thank you”

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Posted 7 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything as customer service is very important to us. Regards Kay

Posted 7 years ago

“delivery on time with plenty of helpful information enclosed”

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Posted 7 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything which is what we like! Regards Kay

Posted 7 years ago

“The customer service/support is amazing! Nothing is too much trouble. Very quick response to my query really friendly and really care about the quality of your shopping experience. I placed my order in the early hours of Friday, my order was dispatched first thing, received my order on Saturday morning, brilliant service and my dogs loving both packs of chews. Thank you Kay for your conscientious assistance throughout.”

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Posted 7 years ago

Hi Julia. Many thanks for leaving this lovely review and this is so kind of you to take the time. We always do our best so it is nice to hear feedback like yours. I am especially glad that your dogs liked the Healthful Pets treats. I know my two labs do as well. If I can help further then please ask. Regards Kay

Posted 7 years ago

“Excellent product, fast delivery, well packaged and fair price.”

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Posted 7 years ago

Many thanks for taking the time to leave this review. It is appreciated. Glad you have been happy with everything which is what we like! Regards Kay

Posted 7 years ago

“Product was very good”

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Posted 7 years ago

“Excellent! I am a new customer and will be returning Customer service - took the time to make contact and could work out from the order other products that I usually buy. Stocks products that I use. Very quick delivery time and DPD are also very good - they deliver to me quite a lot so they are mindful of the dogs”

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Posted 7 years ago

Thank you so much for your lovely review Pauline, it really does mean a lot to us. We are glad we could help and look forward to hearing from you in the future :)

Posted 7 years ago

“I've only been using for a week, but already my dog seems more comfortable. His paws are a little softer, so I will keep using.”

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Posted 7 years ago

Thank you so much for the review Jackie, we are glad your dog is more comfortable with this products :)

Posted 7 years ago

“Competitive prices, quick dispatch and delivery.”

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Posted 7 years ago

Many thanks for leaving this review; this is appreciated. I do try and keep prices as competitive as possible and glad that to hear that your order arrived promptly. We try and dispatch all orders received by 4pm each day and on the whole Royal Mail is pretty good! Thank You. Kay

Posted 7 years ago

“love the meds and quick service”

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Posted 7 years ago

Many thanks for leaving this great review. It is appreciated. Glad you like the service as excellent customer service is very important to me. Also pleased to hear you liked the products.

Posted 7 years ago

“It's tough these days to find truly natural chemical free products you can safely use on your pets. To find this company was a real find. Not only that once I had placed my order I realised I had forgotten an item, I telephoned & they added it to the same order, which meant no postage, & still dispatched it promptly. Excellent products & excellent service. Keep it up 👍👍👍👍👍”

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Posted 7 years ago

Many thanks Jane for this fantastic review. I am so pleased to hear this as this is exactly why I set the business up; to have a one-stop-shop for all natural pet products. Excellent customer service is very important to me as well. I shall look forward to speaking to you again in the future. Thank You. Regards Kay

Posted 7 years ago

“Easy to order - prompt delivery 🚚”

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Posted 7 years ago

Many thanks for this review, it is really appreciated. Glad you found everything easy to order and that delivery was timely. Regards Kay

Posted 7 years ago

“I bought flea stuff for the house and the instructions weren’t clear. However they checked their information and with the manufacturer which was very helpful. I appreciated their effort to answer my query. Thank-you.”

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Posted 7 years ago

Hi Helen. Many thanks for leaving this lovely review. We are always here to help where we can and most suppliers are pretty good at coming back to us, which is good. Hope the product works and feel free to get back in touch if you have any further questions. Regards Kay

Posted 7 years ago

Healthful Pets is rated 4.9 based on 2,373 reviews