Health Rack Reviews

4.84 Rating 514 Reviews
98% of reviewers recommend Health Rack

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
"I bought my first bottle from the shop in Blackpool last November which was great and was told to get some on line,,, unfortunately the one i bought on line did not have the same effect.. in fact it does not have any effect at all..."
Helpful Report
Hi Many thanks for your review, we always value feedback from our customers. All online orders are dispatched from our Head Office and they are the same products that are stocked in our shops. When we place an order with our suppliers the products are delivered to Head Office and then they are either distributed to our shops or used to fulfil online orders. Sorry to hear that you felt that the second batch you bought didn't work quite as well as the first, did you use it in exactly the same way?

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"I am not Georgina Allen. But you have used my e mail address ??"
Helpful Report
Thanks for getting in touch. Sorry about the error. As the process is fully automated we will contact to find out what has happened. Thank you for bringing it to our attention.
"Product didn’t affect me at all. Trying a stronger dose next time"
Helpful Report
"Unfortunately Health Rack sent me the wrong product despite referring to the correct product on the accompanying invoice. When I contacted them (showing the evidence of their error) they agreed to send the correct product but not until I had returned the wrong one. Not very good customer service - this was there mistake not mine and this meant I woul have to wait for an indeterminate amount of time to receive the product I had ordered and paid for."
Helpful Report

Many thanks for your review and we are sorry you haven't been satisfied with your online purchase. We have taken your comments on board and we will review our customer service procedures.

Health Rack
Health Rack is rated 4.84 based on 514 reviews