Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

“Beautiful flowers. Arrived next day. I would use this company again thank you”

Helpful Report

Posted 2 years ago

Dear James, Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your kind words and positive feedback. We are delighted to hear that you found the flowers beautiful and that they arrived promptly the next day. It's great to know that you had a positive experience with our company. We look forward to serving you again in the future. Thank you for choosing Haute Florist! Kind regards, Tom.

Posted 2 years ago

“I ordered some flowers online for my niece, who lives in rosstrevor ( we live in northeast England) . They were delivered and she said they were beautiful”

Helpful Report

Posted 2 years ago

Dear Kelly,Thank you so much for leaving us a glowing 5-star rating! We truly appreciate your feedback and are delighted to hear about your positive experience with Haute Florist. We're thrilled that the flowers you ordered for your niece in Rosstrevor were delivered successfully and she thought they were beautiful. Ensuring the quality and beauty of our arrangements is always a top priority for us. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warmest regards, Tom.

Posted 2 years ago

“I was pleasantly surprised 😳 how nice the flowers were, I would definitely buy again.”

Helpful Report

Posted 2 years ago

Dear Mrs,Thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to hear that you were pleasantly surprised by the quality of our flowers. Your satisfaction is our top priority, and we are delighted to know that we exceeded your expectations. It would be our pleasure to serve you again in the future, and we look forward to providing you with more beautiful blooms that will leave you just as amazed. Should you have any further inquiries or requests, please don't hesitate to reach out to us. Thank you once again for your support and for being a valued customer. Warm regards, Tom.

Posted 2 years ago

“Never used this company before so you always worry what you've paid for. Well they didn't disappoint - FABULOUS! Highly recommend this company”

Helpful Report

Posted 2 years ago

Dear Kim,Thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your kind words and are thrilled to hear that we didn't disappoint you. We understand that it can be worrisome when trying out a new company, but we are delighted to have exceeded your expectations. It is fantastic to know that you found our service to be fabulous! We are grateful for your recommendation and we look forward to assisting you with any future floral needs. Should you have any questions or require further assistance, please do not hesitate to reach out to us. Once again, thank you for your support and for choosing Haute Florist. Best regards, Tom.

Posted 2 years ago

“The large bouquet of Country wild flowers I ordered recently was not only disappointingly small but poor quality too! They barely lasted 3-4 days (the picture she sent me showed flowers that were wilted and dry - not worth the £59.00 I paid for them!”

Helpful Report

Posted 2 years ago

Hello Vinny, thank you for taking the time to leave a review. We are so sorry to hear about the quality and size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. A member of our customer support team has now contacted you to resolve this issue. Kind regards, Tom.

Posted 2 years ago

“Ordered beautiful flowers for friends birthday, but tried to alter date for delivery as the recipient wasn’t going to be home. Was told this couldn’t be done even though it was 2 days ahead of delivery date as the order had been dispatched. Was told I could track the delivery & change the date! This was not possible. Really disappointed with the customer service, despite flowers being beautiful, I probably won’t be using haute flowers again. 😖”

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to leave a review. We're extremely sorry to hear you've had a hard time trying to cancel/amend your order and that has left you feeling poorly about the company - it is not at all the kind of service we set out to provide as our goal is to spread joy with our flowers! Kind regards, Tom.

Posted 2 years ago

“Have ordered twice this week for 2 different occasion's and recommended to my mum too! Absolutely delighted with both bouquets Thankyou Would definitely recommend”

Haute Florist 5 star review on 11th May 2024

Helpful Report

Posted 2 years ago

Dear Corriene,Thank you so much for giving Haute Florist a 5-star rating! We are delighted to hear that you have ordered from us twice this week for different occasions and that you were happy with both bouquets. It means a lot to us that you also recommended us to your mum. We really appreciate your kind words and recommendation. It was a pleasure serving you, and we hope to continue exceeding your expectations in the future. Thank you again for your support! Warm regards, Haute Florist

Posted 2 years ago

“Excellent service, beautiful flowers and delivered with care.”

Helpful Report

Posted 2 years ago

Dear David,Thank you so much for your fabulous 5-star rating of Haute Florist. We truly appreciate it! We're absolutely thrilled to hear that you had an outstanding experience with us. Your kind words about our excellent service, beautiful flowers, and meticulous delivery mean the world to us. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future! Warm regards, Tom.

Posted 2 years ago

“Beautiful flowers, carefully packaged and very long lasting. Thank you!’”

Helpful Report

Posted 2 years ago

Dear Flora,Thank you so much for giving Haute Florist a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you found our flowers beautiful, carefully packaged, and long-lasting. Your kind words truly mean a lot to us, and we are grateful for your support. We look forward to serving you again in the future! Best regards, Tom.

Posted 2 years ago

“Didn’t see the flowers. They were for a friend. She was pleased with them them and said they were beautifully presented.”

Helpful Report

Posted 2 years ago

Dear Margaret,Thank you so much for taking the time to rate Haute Florist with 5 stars! We greatly appreciate your positive feedback. We are thrilled to hear that your friend was pleased with the flowers and found them beautifully presented. This is what we strive for - to provide the best quality and presentation to our customers. Once again, thank you for choosing Haute Florist, and we hope to have the opportunity to serve you again in the future! Best regards, Tom.

Posted 2 years ago

“Flowers were for my niece who is recovering from heart surgery. She was overwhelmed and couldn't stop telling me how beautiful the bouquet was. Thank you!”

Helpful Report

Posted 2 years ago

Dear Mehrun,Thank you so much for your wonderful 5-star rating of Haute Florist! We greatly appreciate your feedback and are thrilled to know that you were satisfied with our service. We are especially moved by the fact that the flowers were meant for your niece, who is recovering from heart surgery. It warms our hearts to hear that she was overwhelmed by the beauty of the bouquet and couldn't stop expressing her appreciation. We're glad we could bring some joy and positivity to her recovery journey. Once again, thank you for choosing Haute Florist and for your kind words. We hope to serve you again in the future! Best regards, Tom.

Posted 2 years ago

“The ease of the app, the beautiful choice of flowers, I am delighted to use Haute Florist. I live in the USA and send flowers to my mum in Aberdeen. She has always loved them. For some.reason my paypal doesn't load after logging in but paying by card is effortless.”

Helpful Report

Posted 2 years ago

Dear Donna,Thank you so much for your outstanding 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to know that you enjoyed our app. We take great pride in offering a wide selection of beautiful flowers to choose from. We are delighted to have you as a valued customer and it warms our hearts to hear that your mother in Aberdeen has always loved the flowers you send her. It's moments like these that make what we do so rewarding. We truly appreciate your support and look forward to serving you again in the future. Should you need any assistance, please don't hesitate to reach out to us. Warm regards, Tom.

Posted 2 years ago

“Purchased a medium bunch of ‘luxury’ peonies. They arrived today and despite the product description confirming these flowers would ‘arrive in bud’, 4 of the 9 stems were fully open (and 4 hours after delivery have started to wilt). To make matters worse the foliage which accompanied the stems was sparse and some of it broken. Whilst the customer service was prompt, Hautes own florist argued nothing was wrong, though they did offer a meagre £5 off. This is a real shame - first issue I’ve had with Haute but due to their own florist manager confirming they didn’t notice any visible quality issues (there clearly were), this does not fill me with confidence in their product and I won’t be using again. Luckily I managed to pick up 10 stems from my local M&S for half the price to ensure my wife got nice peonies for her gift.”

Helpful Report

Posted 2 years ago

Hello, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. We would also like to apologise for any disappointment caused by the outcome of this. We will feed this back to the relevant departments. Kind regards, Tom.

Posted 2 years ago

“Fabulous flowers sent at a time of family pain.”

Helpful Report

Posted 2 years ago

Dear Sam,Thank you so much for leaving us a 5-star rating! We appreciate your support and are thrilled to hear that you had a great experience with Haute Florist. We are truly sorry to hear about the difficult time your family is going through. It means a lot to us that we were able to provide you with some comfort by sending our fabulous flowers. Our heartfelt thoughts are with you and your loved ones during this period. If there's anything else we can do to assist you, please don't hesitate to reach out. We're here to help. Kind regards, Tom.

Posted 2 years ago

“When I received my country garden bouquet I couldn't belive the beautiful purple and mauve flowers they came in black paper in a black velvet bag if you looking for exclusive flowers at a good price I would highly recommend Haute the best I've ever had”

Helpful Report

Posted 2 years ago

Thank you so much, Mary, for taking the time to give Haute Florist a stellar 5-star rating! We greatly appreciate your kind words and recommendation. We are thrilled to hear that our country garden bouquet left you awe-struck with its gorgeous purple and mauve flowers. It makes us proud to know that the black paper and black velvet bag added that extra touch of exclusivity to your floral experience. Your satisfaction means the world to us, and we are truly honored to have been the best flower experience you have ever had. We look forward to serving you again in the future. Kind regards, Tom.

Posted 2 years ago

“Beautiful recipient was blown away”

Helpful Report

Posted 2 years ago

Dear Michael,Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your kind words and support. We are thrilled to hear that the recipient of our flowers was blown away by their beauty. It's these moments of joy that make our work so rewarding. Once again, thank you for choosing Haute Florist and for taking the time to share your wonderful experience. We look forward to serving you again in the future! Warm regards, Tom.

Posted 2 years ago

“Speedy delivery and my friend absolutely loved her pineapple plant . So nice to buy somewhere with quick delivery other then Amazon”

Helpful Report

Posted 2 years ago

Thank you so much, Gemma, for your amazing 5-star rating of Haute Florist! We truly appreciate your support and trust in our services. We're thrilled to know that our speedy delivery met your expectations. It's wonderful to hear that your friend absolutely loved her pineapple plant. We take pride in curating unique and special gifts that bring joy to our customers and their loved ones. At Haute Florist, we strive to make your shopping experience hassle-free and enjoyable. We understand the importance of quick delivery, and we're glad we could deliver just that, without compromising on quality. We're honored to offer you an alternative to Amazon, with our exclusive selection of beautiful floral arrangements and plants. Thank you once again for your kind words and for allowing us to be a part of your gifting experience. We look forward to serving you again in the future.

Posted 2 years ago

“Good Day I recceived flowers from you yesterday. They were in a beautiful box and the flowers were wrapped in an orange wrapper which was like very fine plastic. The stalks had thick wetted tussue and then a plastic bag. They were sent by my son and daughter in the USA. Normally they send flowers to me via M & S 9times out of ten they areHelen Gray. half dead with the heads broken off.”

Helpful Report

Posted 2 years ago

Dear Helen,Thank you so much for your fantastic 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you were delighted with the flowers you received from us. We are glad that the beautiful box and the attention to detail in the packaging, with the orange wrapper and protective covering, made your gift even more special. It's wonderful to know that your son and daughter chose Haute Florist to send you their love and thoughtfulness all the way from the USA. We take great pride in ensuring the freshness and quality of our flowers, so it brings us immense joy to hear that they arrived in perfect condition and exceeded your expectations. We understand that previous experiences with other florists may have been disappointing, but we aim to provide exceptional service and guarantee the utmost freshness and longevity of our arrangements. Once again, thank you for your generous review. We are honored to have had the opportunity to bring smiles to both you and your loved ones. Please don't hesitate to reach out to us for any future floral needs! Best regards, Tom.

Posted 2 years ago

“Delivered on time and very much appreciated by the recipient. Third time I've used Haute florist and happy to recommend them as the reaction has been the same each time - delight and grateful thanks!”

Helpful Report

Posted 2 years ago

Dear Tom,Thank you so much for your outstanding 5-star rating of Haute Florist! We truly appreciate your kind feedback and recommendation. We are thrilled to hear that the flower arrangement you ordered was delivered on time and greatly appreciated by the recipient. Your continued trust and support mean the world to us. We are dedicated to providing exceptional floral experiences, and we are delighted to hear that our service consistently brings delight and grateful thanks. It is customers like you that motivate us to continue delivering the highest level of quality and customer satisfaction. Thank you again for choosing Haute Florist. We look forward to serving you on your next floral occasion! Warmest regards, Tom.

Posted 2 years ago

“Great flowers and delivered on time”

Haute Florist 5 star review on 10th May 2024

Helpful Report

Posted 2 years ago

Dear Neil,Thank you so much for taking the time to give Haute Florist a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our flowers great and that they were delivered on time. Ensuring that our customers receive beautiful arrangements in a timely manner is always our utmost priority. Thank you once again for choosing Haute Florist. We hope to serve you again in the future! Best regards, Tom.

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist Reviews