Hard To Find Whisky Reviews

Name: Hard To Find Whisky
Address: No. 1 Spencer Street, The Jewellery Quarter, Birmingham City Centre, Birmingham
Rating: 4.91

4.9 Rating 4,870 Reviews

99 %

of reviewers recommend Hard To Find Whisky

Company Reviews

Metrics

Info

4.9

Based on 4,870 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hard To Find Whisky:

Hard To Find Whisky is a retail store & global mail order supplier of Rare, Collectable and Newly released Whiskies from around the world.

Visit Website

Phone:

0121-448 8484

Email:

sales@htfw.com

Location:

No. 1 Spencer Street,
The Jewellery Quarter,
Birmingham City Centre
Birmingham
B18 6DD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery and good standard of product”

Helpful Report

Posted 9 years ago

“Good packing and quick delivery to the Netherlands. Would like to see "this side up" on the box.”

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Posted 9 years ago

“Great customer service! when there was a shipping issue they were on top of it and refunded me the entire cost.”

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Posted 9 years ago

“Very quick delivery and well packaged product, unfortunately the product quality wasn't as expected”

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Posted 9 years ago

“I was very happy to find this on your web site, I thought I was going to have to send my wife to the states again to bring some back!”

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Posted 9 years ago

“Very nice bottle”

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Posted 9 years ago

“Item ordering process on the website was smooth and slick. Item then arrived quickly. I ordered a Cibi Double glass ("The Blade Runner whiskey glass") which is a solid, heavy nice looking glass. I've always wanted one :-) The only slight issue is that since opening it and removing the small sticker on the base, I have spotted two small blemishes in the glass itself (two what look like "air bubbles" if that makes sense)? At nearly 50 quid (!), these glasses are not cheap and it should really be absolutely perfect, but having removed the sticker from the base, I guess its now none-returnable, so that was a slight down-side to the purchase. Other than that, all good.”

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Posted 9 years ago

“The order come very quick. And the staff were very helpful. I will defo be ordering again soon.”

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Posted 9 years ago

“Pretty Good website, however I felt that some of the products were lacking in information”

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Posted 9 years ago

“Haven't recieved the whisky yet - but got to say that the personal help whilst on the phone was just fantastic, friendly and felt very helped. Haven't decided weather to return the bottle or not - still want it ... money is just rather short here after a lovely trip to Loch Lomond :-D”

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Posted 9 years ago

“Website was easy to use and informative. Ordering process was simple and package arrived in good condition on day stated.”

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Posted 9 years ago

“Lovely product, very quick delivery. However the glasses were just packaged loose in a (huge) cardboard box with styrofoam - no presentation box of any sort, so will now have to buy additional smart packaging to make it look more like a gift.”

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Posted 9 years ago

“Happy with the product!”

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Posted 9 years ago

“Fast delivery and excellent packing, but ... I think Hard To Find Whisky use a wrong exchange rate! According to the bill I had to pay €210.22 (GBP 172.31), but paying per PayPal the grand total to be charged was €225.65 (GBP 172.31)! Order # 100009720 It's annoying!”

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Posted 9 years ago

“I found shopping at hard to find whisky Quick and easy. They informed me at every step what was going on and the glass I bought arrived timely and in good order many thanks. You should have a look at the price of your glass wear though. I found the item I bought and others like it a little exspensive. But a good exsperience with no real problems.”

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Posted 10 years ago

“Order some bottles to complete by collection, and arrived promptly and in good condition.”

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Posted 10 years ago

“Easy to follow ordering process”

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Posted 10 years ago

“It is very coportables for us to release an order to HTFW. But why we couldn't purchase the 4.5 liter products?”

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Posted 10 years ago

Hi, For you country the largest bottle size allowable by law for import is 1 Litre, sorry about this

Posted 10 years ago

“Hi! The parcel arrived today, unfortenately there were one bottle wich had aminor leek from the cork! / Stefan”

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Posted 10 years ago

“My barrel turned up and looks fantastic just have to wait until April before I can start to taste my whisky. Great service from HTFW”

Helpful Report

Posted 10 years ago

Hard To Find Whisky is rated 4.9 based on 4,870 reviews