Hard To Find Whisky Reviews

Name: Hard To Find Whisky
Address: No. 1 Spencer Street, The Jewellery Quarter, Birmingham City Centre, Birmingham
Rating: 4.91

4.9 Rating 4,870 Reviews

99 %

of reviewers recommend Hard To Find Whisky

Company Reviews

Metrics

Info

4.9

Based on 4,870 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hard To Find Whisky:

Hard To Find Whisky is a retail store & global mail order supplier of Rare, Collectable and Newly released Whiskies from around the world.

Visit Website

Phone:

0121-448 8484

Email:

sales@htfw.com

Location:

No. 1 Spencer Street,
The Jewellery Quarter,
Birmingham City Centre
Birmingham
B18 6DD

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at HTFW are really welcoming and knowledgeable. They kept our group interested throughout the tour. I certainly view whisky in a whole new light now! I would definitely recommend this tour”

Helpful Report

Posted 7 years ago

“Very fast delivery but would have liked to have been able to enclose a message as this was a gift. The receipient was very puzzled as to the identity of the sender?”

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Posted 7 years ago

“Chance to get one Bottle for the Collection”

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Posted 7 years ago

“Hard To Find Whisky has an excellent selection of bottles. I purchased a bottle where there was a slight problem with the condition of the box and the following email correspondence was helpful and prompt, and we quickly reached a positive solution. The speed of the website is a bit slow compared to others, presumably because of the large catalogue of bottles; this could be speeded up by removing the "out of stock" bottles. Overall, I would recommend Hard To Find Whisky because of their range of bottles, quick delivery and good customer service.”

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Posted 7 years ago

“A good efficient service.”

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Posted 8 years ago

“Great selection of products as well as great communication but the price of shipping to the US is steep. I ran into an issue with customs when shipping two Blade Runner Whisky Glasses to the US due to a very ambiguous item description on the shipping manifest. Apparently "Glasses" was interpreted as "Sunglasses" and caused some confusion that caused a few problems. It took a few additional days for me to clear that up with the courier but after that the items arrived timely and if it wasn't for the customs issue it would have arrived within a couple days. Hopefully in the future they can be a bit more specific on the description such as stating "drinking glasses" to help avoid such issues. However, the communication prior to the order was outstanding. The item was packed well with bubble wrap but the gift box in which the items were contained had a crushed/distressed corner, luckily the actual glasses were in great condition. Overall I'm pleased with the purchase and I'd more than likely order again but as an international customer (from the US) and now knowing what I know about customs, I'd definitely take some precautions and do some additional research prior the next order. I am loving the whisky glasses though...so it was worth it.”

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Posted 8 years ago

“Found my rare whisky here and it was delivered very quickly.”

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Posted 8 years ago

“Fast, and efficient service, and an easy to use website. Lots of selection, and trustworthy for product.”

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Posted 8 years ago

“Shipping was very fast and products ( whisky glasse's from Blade Runner) are as great as I expected! The only thing is that the packaging of these two glasses, which is a beautiful box, has been damaged (I suppose before the shipping) so I was a little bit disappointed”

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Posted 8 years ago

“got what I wanted pretty quick delivery no complaints on service, only negative rmark is that the whisky was very expensive, for what it was, BUT it was in stock and delivered promptly”

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Posted 8 years ago

“It was pretty easy to order the gift voucher I wanted online, and it arrived in time for my friend's birthday. But....there was no option to add a personal message, so I had to alert them beforehand to watch out for the voucher. Not the complete surprise I had hoped to give!”

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Posted 8 years ago

“the service was very good it came quickly , andthe packing was fine all in all no problems .”

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Posted 8 years ago

“bought a bottle but didn't recieve an email of confirmation....i telephone next day to confirm my order....it DID go thru but still did not get an email.....(mis-spelt address probably).....bottle arrived as promised (& that's the main thing)”

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Posted 8 years ago

“Super service ..... Nice quickly and easily ..... Ordered goods Friday and received Wednesday in Denmark .... not the last time I shop at Hard to find Whiskey :-) :-)”

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Posted 8 years ago

“My husband and I bought 2 bottles of vintage whisky from hard to find whisky on line and are very pleased with our purchases. Support of this place is great and it was delivered to us very fast.”

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Posted 8 years ago

“On finding that the whisky I ordered was out of stock, I was immediately telephoned and offered a rare whisky at the same price as I had ordered (half the actual price of the new one). Or wait till my ordered one was in stock. Or full money back. I chose the first option and received next day delivery. Good service.”

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Posted 8 years ago

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Posted 8 years ago

“Good prices and very quick service. Found just what I was looking for and was delivered quickly. Would be good to see more reviews of the actual products too. Will use again.”

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Posted 9 years ago

“I was pleased with the service ,it was easy to order from the web site and i received my merchandise within a few days.”

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Posted 9 years ago

“The website was easy to use and find what I wanted”

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Posted 9 years ago

Hard To Find Whisky is rated 4.9 based on 4,870 reviews