HAB Hearing Reviews

Name: HAB Hearing
Address: 22 Belton Road, Silsden, Keighley, United Kingdom
Rating: 4.91

4.9 Rating 7,736 Reviews

99 %

of reviewers recommend HAB Hearing

4.9

Based on 7,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About HAB Hearing:

Welcome to HAB Hearing, we supply the widest range of hearing aids and related accessories from the biggest brands along with our popular ear wax removal service.

We supply Phonak, Oticon, Widex, Starkey, ReSound, Signia, Unitron, Rayovac, Duracell and Power One amongst others - our aim always is great value and excellent experience!

Ear wax removal is by microsuction, irrigation and dry removal. It is generally available within a couple of days, is superfast with instant relief!

Visit Website

Phone:

01535 606350

Email:

help@hab.online

Location:

22 Belton Road,
Silsden,
Keighley
United Kingdom
BD20 0EE

Write Your review

Tell us how HAB Hearing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HAB Hearing 5 star review on 5th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“poorly designed web site. Shopping is made difficult due to unfriendly design.”

Helpful Report

Posted 9 years ago

Hi John, thanks for your opinion, it does fly in the face of most of what our customers comment on, that the site is easy to use and easy to navigate. In what respect have you come to that opinion, if there's something in particular you had difficulty with I'll have a look at it. can you advise? On that point actually, you are aware that the reviews are for our performance as a company and particularly the service we provide, not a critique of the design of the website? If you're happy with the actual service we provided (I hope you are!), I'd be happy to send you a means to adjust the star rating you offered to something more appropriate? A 2 star rating would reflect that you think we offer a poor quality of service, surely not? Regards Paul

Posted 9 years ago

“The website was too difficult to navigate so I gave up in the end !”

Helpful Report

Posted 10 years ago

Hi James, you are aware that the review system is for what you think about our our customer service levels, right? Did you ask for help? Did we offer you a bad service? If so the 2 stars you gave might be appropriate? But if not would you mind if I send you an amendment email to change the stars?

Posted 10 years ago

“Your order #93554 , for Oticon Corda 2 and Corda miniFIT Tubes, Size 1, Left, refers. I had previously purchased from Connevans Ltd for £6,91 for a pack of 5. after adding VAT and postage giving a total price of £12.97. I mistakenly thought your price of £5.95 was also for a pack of 5 and therefore was a bargain. Your price is more or less twice as expensive as Connevans and is therefore a rip off and I will not be ordering from you again!!”

Helpful Report

Posted 10 years ago

Hello Vivien, I read your comments with interest. You'll notice we have super high satisfaction rates for what we do. The occasional product is a little cheaper elsewhere, but typically we are cheaper, sometimes substantially more so, than other suppliers, including Connevans, who we regularly beat on price for a very wide range of products. If you find a price from Connevans more expensive than ours for a particular item are they then the rip off merchants and we the good guys because we are a little cheaper on that particular item? Most people are interested in buying single tubes because they last so long, I'm not wanting to offer a business lesson to you but the cold hard fact is that it costs far more per tube to ship a single tube than to ship 5 tubes all at once in the same package. If you had read the listing properly you would have realised the price was for a single tube and then taken a view as to whether you wanted a single tube for £5.95 or to pay double for 5 tubes and most likely never use most of them. The fact you are so annoyed, dare I say it, is that you didn't take the time and care to read the listing properly, it is in no way misleading in my opinion. We specifically state in the listing - 'Price is for a single tube.' Could not be plainer. Ah well you can't please everyone all the time. Have a nice day. Regards Paul HAB.online

Posted 10 years ago

“Cannot leave feedback as goods not yet arrived”

Helpful Report

Posted 10 years ago

Hi Frank, once goods arrive can you confirm and we can send you a link to amend the feedback appropriately? Regards Paul

Posted 10 years ago

“the goods have still not arrived”

Helpful Report

Posted 10 years ago

Thanks for confirming batteries arrived on Tuesday 15th.

Posted 10 years ago

“No problem with the order. Delivery didn't meet expectations, in fact the order was never sent special delivery. Fortunately I did not get desperate for batteries. At all times staff were as helpful as they could be and most courteous. My previous dealings with you have always been 5 star.”

Helpful Report

Posted 10 years ago

Hi Jane, we sent first class post because that's what you paid for. If you had specified special delivery we would have sent by that method. Free Royal Mail first class post shipping is standard for UK shipments, if you need special delivery we can accommodate that if you request and pay for it. Regards Paul HAB Team

Posted 10 years ago

HAB Hearing is rated 4.9 based on 7,736 reviews