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H2 Property Services Reviews

4.8 Rating 452 Reviews

95 %

of reviewers recommend H2 Property Services

Company Reviews

4.8

Based on 452 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again... I really cannot recommend H2 after a recent very negative experience. Following a callout to fix a radiator, their engineer switched off all the radiators without informing us, then left promising to send a report, leaving us with no heating at all, a far worse situation than we started with. When I called them urgently about this on the day, they promised to call back after speaking to the engineer, but they never bothered, and now with no heating, we ended up getting the problem fixed by someone else that evening for £75. Partly to address the problem they'd caused, by simply opening the valves they'd left closed, and partly by draining the radiator that wasn't working. After hearing nothing but noticing I'd been billed, I called them and they said they'd sent us a report the following day (as if this somehow made up for not calling back on the day) regarding the work needed. I subsequently retrieved their report from spam and was surprised to see that the estimated cost to repair was over £400, quite a bit higher than the £75 we ended up paying someone else. When we questioned their poor handling of this matter, they were rude and extremely defensive. They have billed us over £130 for the 'work done'.”

Posted 2 years ago

“This is the first time I've used H2. My tenant's boiler broke and they were able to come the next day, find the fault, order the part - which arrived 2 days later. They completed the repair first thing the morning the part arrived. I am impressed and my tenant seems happy.”

Posted 2 years ago

“Service people sent by H2 Property services are sometimes (as in this case) already known to us from their previous visits. So they already know our house and its systems. They always come at the arranged time and carry out the work needed, leaving us with any necessary instructions or advice.”

Posted 2 years ago

“I have used this company on a number of occasions and I have always found them easy to contact, helpful and reliable.”

Posted 2 years ago

“Matt was extremely helpful and completed the main job within a matter of minutes. He was also happy to look at an issue with our bathroom lighting, even having a new transformer in his van to effect the repairs. All within the first hour minimum charge. I’d absolutely use H2 Property Services again.”

Posted 2 years ago

“On time, courteous, high quality work, very easy to schedule. I will certainly use again!”

Posted 2 years ago

“Dave was prompt, courteous and cheerful and did a thorough plumbing job. Thanks very much indeed. All good wishes, Wendy and Steve”

Posted 2 years ago

“Great service and will employ them again. Easy to book the appointment, and the electrician who attended was polite and easy going. Brilliant service, I was really please.”

Posted 2 years ago

“I was so pleased I came across H2 Property Services because they helped me immediately in my hour of need and carried out the necessary work to my home with care, consideration and speed. I would recommend them to anyone without hesitation.”

Posted 2 years ago

“The plumber arrived close to the time scheduled and was fast and efficient and pleasant. I recommend him as a valuable member of your team.”

Posted 2 years ago

“Jack was very polite, friendly and efficient. He serviced my gas boiler with minimal fuss and made sure everything was clean and tidy before leaving.”

Posted 2 years ago

“Efficient, reliable and trustworthy. Would definitely recommend. Thank you.”

Posted 2 years ago

“Didnt just do the job but recommended how we can take further action to prevent a recurrence of a sink being slow to drain”

Posted 2 years ago

“I was extremely pleased with the standard of service I received. The gentleman who called to my home to carry out the repair was extremely knowledgeable, polite and tidy and readily solved my problem. I would certainly recommend the services of H2 Services to anyone.”

Posted 2 years ago

“Badly leaking kitchen tap - in the end needed replacement. Excellent service, quick response both to the job and any queries, intelligent, skilled and friendly plumber, good price. I can strongly recommend - I will be using them again.”

Posted 2 years ago

“Brilliant - personable, competent, clean”

Posted 2 years ago

“Bob arrived a bit late, and had to leave twice to purchase fittings, but worked well and completed the repair in good working order.”

Posted 2 years ago

“Lovely guy arrived. Knew problem straight away and got on with the job. Problem solved.”

Posted 2 years ago

“You charged me£370 and did not unblock the drain.”

Posted 2 years ago

“I find H2 Property services prompt and efficient. They do not claim to know how to fix something which is out of their jurisdiction. I have used them twice and will use them again.”

Posted 2 years ago

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H2 Property Services is rated 4.8 based on 452 reviews