Gymboree Play & Music UK Reviews

Name: Gymboree Play & Music UK
Address: 36-38 Westbourne Grove, Newton Road, 36-38 Westbourne Grove, Newton Road, City of Westminster
Rating: 4.80

4.8 Rating 1,477 Reviews

96 %

of reviewers recommend Gymboree Play & Music UK

4.8

Based on 1,477 reviews

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About Gymboree Play & Music UK:

Gymboree Play & Music has been fostering creativity and confidence in children ages 0-5 for over 40 years. Designed by experts, our age-appropriate activities help develop the cognitive, physical and social skills of children as they play. Our programs are also recognized for their unique approach to parent involvement—which encourages participation in and understanding of each child’s development.

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Phone:

+447706155879

Email:

headoffice@gymbo.co.uk

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Gymboree Play & Music UK 5 star review on 2nd December 2025

Gymboree Play & Music UK 5 star review on 16th August 2025

Gymboree Play & Music UK 5 star review on 13th August 2025

Gymboree Play & Music UK 5 star review on 11th August 2025

Gymboree Play & Music UK 5 star review on 10th June 2025

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When we first joined it was great to have access to open gym every day. The classes were good but after a few classes, they felt very repetitive. Once we went up a level they got better but overall we felt there's not enough variety in the classes. The teachers are great though, very engaging with the babies/kids. The last few months of our membership were not great, difficult to book classes (no one picking up the phone or responding to emails), it just felt they were understaffed.”

Helpful Report

(East Dulwich) -

“Dear all My daughter enjoys her time at Gymboree, following almost all the activities and having fun and interaction with other babies. Emily and Aaron are excellent professionals and always on the spot to play with her and trying to instruct her and help her follow the classes. However I would like to say that as a mother and a customer I am not satisfied to the fullest. I believe that when you are working with babies you should expect that they might not always follow your instructions. You can make an observation with a gentle way and if they still don’t follow it’s because they don’t have yet the capability of understanding. In such a case, I would expect to speak to the mother who should pass the required information to the baby. This is not happening always and by everyone. In addition, I have noticed that you have reduced the classes and open play days and hours, also a number of days per month are reduced due to weddings or parties but the membership cost remains the same which is not fair, making the classes less cost effective. I am trying to be totally honest to you by writing the above and I hope to see some changes for the best. Kind Regards Roumpa Angelica Charouk”

Helpful Report

(Chiswick) -

“We love Aaron and Emily's energy. Makes such an impact on the babies.”

Helpful Report

(Chiswick) -

“Wonderful play&music centre. Incredible staff and atmosphere, I am recommending it to all my friends with kids. Dont change! You are doing a great job.”

Helpful Report

(Chiswick) -

“Gymboree is amazing. My daughter is very young still (11 weeks) however every time she attends the class, she responds more and grows from a sensory perspective. The staff, Aaron and Emily are amazing. very courteous, flexible, respectful and organized. We are very happy with the Gymboree classes and highly recommend them!”

Helpful Report

(Chiswick) -

“Fun and engaging activities led by conscientious and enthusiastic staff! My baby is engaged and thriving!”

Helpful Report

(Chiswick) -

“Excellent classes and friendly team. This is a well structured class allowing the children to play and learn with children of similar age. We attend the play and learn and the art class. They are both great and well structured.”

Helpful Report

(Chiswick) -

“My son and I both love Gymboree in Chiswick. Aaron, Denver and Emily are fantastic and they make every class exciting and fun. We look forward to our Gymboree days!”

Helpful Report

(Chiswick) -

“Wandsworth staff were very unwelcoming, they did not smile and were very rude when I was enquiring. I think her name was Conni. We won't be returning.”

Helpful Report

(Wandsworth & Wimbledon) -

“The experience was excellent. If it weren't for the mandatory three months of subscription and not knowing if I'll be available all that time, I would definitely come back.”

Helpful Report

(Chiswick) -

“We love the classes at Gymboree. We started at 6 weeks old and still coming now at 13 months. Safe and fun place to explore and having the open gym sessions is great when you’re at a loose end! We will be coming for many more years to come I’m sure!”

Helpful Report

(St Albans) -

“We really enjoy the classes but the equipment and the way it's arranged sometimes is not always safe for younger children so I do feel I need to be extra alert when watching my little one.”

Helpful Report

(St Albans) -

“Both my sons have enjoyed going to gymboree play”

Helpful Report

(St Albans) -

“Alice absolutely loves her sessions at Gymboree. She is so engaged in her stage 2 sessions. Loves trying things out in the weekly themes and joining in the actions with all the lovely songs. She has also loved the music sessions she’s attended trying out all the different baby friendly instruments! And she’s now obsessed with the Gymboree clown!!”

Gymboree Play & Music UK 5 star review on 11th July 2019

Helpful Report

(Islington) -

“Our son loved Gymboree. The apparatus, singing and play all energized and then tired him out. Great!”

Helpful Report

(Bristol) -

“We’ve loved attending Gymboree, from baby sensory to the open gym it’s kept us entertained whilst on maternity leave and also given us great ideas to do at home too.”

Helpful Report

(East Dulwich) -

“Brilliant staff, lovely space with great equipment and classes.”

Helpful Report

(Bristol) -

“I took my granddaughter for three months and was very impressed with the staff, entertaniment for the toddlers and facilities. However, I didn't make full use of the monthly Play and Learn Class and only visited one afternoon a week and never attended the open sessions. Therefore the once a week charge was too expensive for me to justify continuing at this present time.”

Helpful Report

(St Albans) -

“We love our Gymboree classes and our teachers Steph, Rachel and Aslihan (the most sweet one and amazing one) Gymboree not only helps with my little one development also make her happy and smiley”

Gymboree Play & Music UK 5 star review on 10th July 2019

Helpful Report

(St Albans) -

“I like the classes although more variation would be good. Main complaint is very expensive would like to be able to book on ad hoc basis ie per class. I booked 5 class pass which I liked but would not book again as too pricey to commit that many classes. The occasional class at that price is ok and would do that.”

Helpful Report

(East Dulwich) -

Gymboree Play & Music UK is rated 4.8 based on 1,477 reviews