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GWlegal Reviews

4.8 Rating 6,248 Reviews

96 %

of reviewers recommend GWlegal

Company Reviews

4.8

Based on 6,248 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About GWlegal:

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

Who is GWlegal? We are a national firm with local values.

Visit Website

Phone:

0345 373 3737

Email:

marketing@gw.legal

Location:

20 Chapel Street
Liverpool
L3 9GW

GWlegal 5 star review on 24th January 2024

GWlegal 5 star review on 12th December 2023

GWlegal 5 star review on 2nd November 2023

GWlegal 5 star review on 18th June 2023

Pauline Fairclough

GWlegal 5 star review on 9th September 2022

GWlegal 5 star review on 1st April 2022

GWlegal 5 star review on 12th January 2022

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional very simple no problems”

Posted 8 months ago

“Happy with the service in all Elaine and Tara were very good at what they done in the Liverpool office but not enough information step by step was given especially financially and what’s the point in asking u to follow your case on website when no one updates it and don’t tick stuff like paperwork off when I brought it to Elaine’s attention she said I’m not in charge of IT .. you can’t follow the progress of your case if there nothing on there dissatisfied with that to be honest .. emails are not always replied to .. chasing stuff .. lack of answers to questions”

Posted 8 months ago

“Having never dealt with GWlegal before I cannot compare it to any previous experiences, but have found this whole current process rather tedious and strung-out, such that I thought it was never coming to an end. Now it has finished I can breathe a sigh of relief again .....”

Posted 8 months ago

“We decided to opt for GWlegal on the advice of Age Partnership. They were experienced at Equity Release and we found their explanations clear and helpful, if a little over-the-top in paper quantity. Ultimately they checked our record with Trinity Management, who answered the queries, perhaps slowly, and GW accepted what they said. The final payment arrived promptly in my bank. Thank you.”

Posted 8 months ago

“Good service although a lot of backward and forward paperwork/queries.”

Posted 8 months ago

“Very professional and thorough service providing us with all relevant legal aspects of the procedure.”

Posted 8 months ago

“Melissa was very efficient and prompt.”

Posted 8 months ago

“The whole team were very helpful and thorough.”

Posted 8 months ago

“A law firm that did its job in a professional (if expensive) way. The individual adviser who came to check documents and get signatures was helpful and polite.”

Posted 8 months ago

“GW legal handled my equity release professionally and expedited it as quickly as they could, I would recommend them”

Posted 8 months ago

“My equity release process was handled very successfully both in keeping me informed and the speed from start to completion. Robert Johnson”

Posted 9 months ago

“Had to ask for updates which should have been done from their end.”

Posted 9 months ago

“Very fast and efficient service. The home visit was very relaxed with the consultant taking time to explain everything thoroughly and answer my questions. However, when I received the paperwork (and there was a lot) I was under pressure to review it immediately. I needed to push back to give myself time to read all the documents as I was working. I sent an email explaining that I wouldn’t be able to review the paperwork for a few days but still received chaser emails to review the documents. Overall a very good service, just felt a bit pressurised to wok to their timeline rather than mine.”

Posted 9 months ago

“Had a great experience using GWlegal always helpful and able to inform me of where we were in the process”

Posted 9 months ago

“Very caring and pleasant”

Posted 9 months ago

“Generally good communication and updates. Only negative is that they contracted another member of my family when they shouldn’t have.”

Posted 9 months ago

“After an initial cancelled appointment due to shortage of documents they process went well and without delay”

Posted 9 months ago

“I have received a good level of service, the staff are prompt and helpful in answering questions.”

Posted 9 months ago

“A professional team who made the process very smooth for a person like me who was going through it the very first time.”

Posted 9 months ago

“Excellent service from Karla Connor and Imran Akram - eased me through the problems and worries.”

Posted 9 months ago

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GWlegal is rated 4.8 based on 6,248 reviews