G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 11,846 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 11,846 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 13th May 2025

286

Anonymous

Anonymous // 01/01/2019

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“Very good quality and service. Reasonable price”

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Posted 2 years ago

“Excellent service.”

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Posted 2 years ago

“Great choice of quality products, fast efficient service. Will definitely use again.”

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Posted 2 years ago

“I bought some 1" beech dowel for a project, very efficient processing, very efficient delivery, very good quality product. Excellent service G&S, thank you I'll be back as somebody once said! Richard Baldock”

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Posted 2 years ago

“Brilliant service! I was being a right nuisance and numpty over email but Shaun answered every question quickly and politely.”

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Posted 2 years ago

“I'm always cautious about buying bowl blanks on-line, so often they arrive with splits, serious blemishes, or are undersize. Happy to report that these bowl blanks, like every blank I've ever bought from G&S, were excellent quality and fully up to the size described. I'm a happy customer and will be back again for more!”

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Posted 2 years ago

“No complaints prompt delivery well packaged”

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Posted 2 years ago

“My preferred supplier for solid oak door casings”

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Posted 2 years ago

“Ive been using G&S for a few years and i will highly recommend anyone to use these. there prices are great and the products are spot on.”

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Posted 2 years ago

“The order was dispatched within hours and arrived promptly. Great service, great product.”

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Posted 2 years ago

“I was really amazed how soon I received my order. Love the product and it was priced very competitively”

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Posted 2 years ago

“Excellent quality timber and prompt supply.”

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Posted 2 years ago

“Good range of timber and tools at sensible prices and prompt delivery. Rare to find a timber merchant selling small quantities of planed wood to bespoke sizes.”

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Posted 2 years ago

“G&S staff were helpful and their despatch was quick but they were let down by the appalling "DX overnight delivery" service which took 4 days! I complained directly to DX by phone & online but there was no response or follow-up which was no surprise, considering their many 1-star reviews. I've bought from G&S twice before when they were using DPD but I wouldn't bother again if DX remains their carrier.”

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Posted 2 years ago

Good morning, Thank you for your review. We are sorry that you have issues with the delivery from DX, Sadly after Covid DPD no longer allowed us to send liquids with them anymore, meaning we had to look at other couriers for this. We have looked at the tracking and can see that your parcel was shipped on the Thursday and delivered on the Monday, sadly DX don't class Saturdays and Sundays as standard delivery days and if you try to contact them on this days there will be no one available to look into it also. If a customer has any delivery issues we would always suggest contacting ourselves as we have a dedicated customer service team and our enquiries are prioritised. We are sorry for the delay you experienced. Kind regards G&S

Posted 2 years ago

“Great service, nice wood. Not being an expert I'd have liked a label for each of the dowels I ordered (beech and oak) that said order was timely, the slight delay was notified and acceptable so all good.”

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Posted 2 years ago

“Great service, Matt was excellent and very efficient. Clean straight timber”

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Posted 2 years ago

“Have bought carving wood blanks from G &S for years, always good quality. In store they have always been helpful. This is the first time I have used the delivery service. There was a small issue with my order but this was dealt with quickly after just one email. Great service, would definitely recommend.”

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Posted 2 years ago

“Excelent service , here next day...”

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Posted 2 years ago

“The descriptions of the product were good so I knew it was what I needed. Excellent product and quick delivery. Thank you.”

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Posted 2 years ago

“As usual, great service ☆”

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Posted 2 years ago

G&S Specialist Timber is rated 4.9 based on 11,846 reviews