G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 12,192 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 12,192 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 17th January 2026

319

Anonymous

Anonymous // 01/01/2019

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“Perfect dowel no splits,cracks and perfectly straight just what I needed”

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Posted 1 year ago

“Order arrived less than 24 hours after placing. Well packaged and wrapped to prevent transit damage. Blanks are in great condition and are correctly sized. Looking forward to working with these blanks. If they cut as good as they look I shall be well pleased. This is my first order with this Company, and it seems that it won't be my last. Thank you.”

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Posted 1 year ago

“Parcel got lost in transit. 4 days after ordering I still wasn’t offered a replacement. I was told fedex would investigate where it was. I’m now told it’s been located and could possibly arrive today. I haven’t even been refunded the postage cost. And now I’ve been asked to review it before it’s even arrived. Terrible customer service. Will definitely shop elsewhere in future.”

Helpful Report

Posted 1 year ago

Good morning, Thank you for your review, we have looked at the email conversation from yesterday regarding the lost parcel. After receiving your email on Saturday notifying us you hadn't received your order we contacted FedEx once they re-opened yesterday morning to start an investigation to locate the parcel. As we explained while FedEx were attempting to locate your parcel we couldn't organise a replacement as in all likely hood if we sent a replacement yesterday to be delivered today (Tuesday 27th) you would then receive the replacement and also the original at the same time. FedEx came back to us and confirmed the parcel had been located and had been upgraded to a pre-noon service for you. We have checked and the parcel is out for delivery today as promised via email yesterday. I have checked and the delivery cost was refunded yesterday as promised. We are sorry the parcel got lost but we have tried to resolve the issue as fast as possible for you. Kind regards G&S Specialist Timber

Posted 1 year ago

“I highly recommend G&S Specialist Timber. I have dealt with them on quite a few occasions and have always found them to be very professional, helpful and efficient. Their service is excellent, and for each transaction the goods received have been extremely well packaged and dispatched promptly.”

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Posted 1 year ago

“Great customer service, after I had originally ordered wrong size. Then speedy deivery at a good price. Highly recommended.”

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Posted 1 year ago

“I bought a few different hardwoods as part of a hobby project. The wood was speedily delivered, very well protected and in great condition. I would certainly recommend them and will definitely buy from them again.”

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Posted 1 year ago

“Excellent service,received wood in well packaged parcel and delivered the next day. Would definitely recommend this site.”

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Posted 1 year ago

“Excellent product and service. All arrived within their specified time frame. Packaged well too. Will use again.”

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Posted 1 year ago

“Perfect, great service very hapopy with product with next dayt delivery Thanks”

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Posted 1 year ago

“Easy to navigate website with a good range of timber at fair prices. Ordering is straightforward. Quick delivery with well packed goods to minimise the risk of damage in transit. Very pleased with the quality.”

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Posted 1 year ago

“Great communication, super fast delivery, dowels were perfect. They are now a giant pair of knitting needles.”

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Posted 1 year ago

“Quick delivery ,nice piece of oak to use as a curtain pole.”

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Posted 1 year ago

“This firm go above and beyond with help and advice”

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Posted 1 year ago

“Excellent products, prices are on the money(excuse the pun). Fast turn around, will be a returning customer. Thanks Andrew”

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Posted 1 year ago

“HELPFUL . QUICK SERVICE .”

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Posted 1 year ago

“Having ordered from G&S online and been to the store a number of times, I can honestly say that they are the best outlet for everything woodturning in the UK. The quality and price of everything especially bowl blanks is brilliant. I can’t recommend them enough.”

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Posted 1 year ago

“Wide range of wood products, tools and finishes. Quality and service is excellent.”

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Posted 1 year ago

“I have used G&S Specialist Timber a couple of times now, on both occasions I have purchased rough sawn ash. Quality is great, cutting and delivery time is reasonable. I will continue to use.”

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Posted 1 year ago

“One inch oak dowels look very good. I'm happy with quality and especially G&S fast delivery. Thanks mike”

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Posted 1 year ago

“Excellent prompt service and excellent product”

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Posted 1 year ago

G&S Specialist Timber is rated 4.9 based on 12,192 reviews