G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 12,297 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 12,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 13th March 2026

321

Anonymous

Anonymous // 01/01/2019

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“I have to admit that I was not that happy with product. To be entirely honest, I expected far more for the extra price. However, ahntough in general the blades were very sharp, the tips were eitehr burred and so had to be ground down to make them workable or there was a fraction missing and so the points did not come a sharp point that I had expected and thus, this made the blade less effective. I was considering asking for a refund as I I had bouught the set of 3 blades and another separate one so that I had a whole set of the four, but apart from these limits and hopefully they will improve their quality control as it really needs to be vastly improved, they cut even poor quality basswood very well. Having said the above, I would be dubious about recommending this product by Flexcut and as I have bought a lot of Flexcut products in the past and I found them to be a tad overpriced for what they are, I was very disappointed at having bought what I thought was the best blades on the market. From my experience, the tips of the blades need to be montorered with far greater care!”

Helpful Report

Posted 10 months ago

Good morning, Thank you for your review. We are sorry the tools were not as you expected. We will pass your comments onto Flexcut who manufacture the tools. If we had been contacted the tools would have been able to be returned for a full refund. Kind regards G&S Specialist Timber.

Posted 10 months ago

“Great service from start to finish, very happy with both the product and delivery.”

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Posted 10 months ago

“Can not fault service in any way. Purchased an item that was dameaged in transit. After a call the replacement part was sent imediately.”

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Posted 10 months ago

“Received exactly what I ordered and in a timely manner.”

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Posted 10 months ago

“Gouge appears to be well made and my son is happy with it :0) delivery was fast too so thank you!”

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Posted 10 months ago

“Quick service and great product”

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Posted 10 months ago

“Just great! Fantastic array of dowels, good quality and super fast delivery! Thanks!”

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Posted 10 months ago

“very pleased in all respects.”

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Posted 10 months ago

“Great thank you can't wait to start a new project at my wood carving class next month.”

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Posted 10 months ago

“Couldn’t have been easier. Thank you G&S.”

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Posted 10 months ago

“Excelent service, blanks as description. Delivered well packed arrived in less than 24 hours despite not paying the extra for next day delivery.”

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Posted 10 months ago

“Great company, super fast delivery Items perfect, no faults at all Pure quality all the way Would use and recommend all day long Will use again that's for sure”

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Posted 10 months ago

“First class company. On a previous order when one chisel was missing it was replaced without the slightest fuss.”

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Posted 10 months ago

“G&S Timber have always delighted me with the speed and accuracy of their service and they did not disappoint once again. They provide a fantastic range of high quality products, always delivered promptly and accurately - I am pleased to be able to rely on their service!”

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Posted 10 months ago

“My chisels and mallet arrived promptly and were well-packaged.”

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Posted 10 months ago

“G&S Specialist Timber came up trumps!”

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Posted 10 months ago

“Ordered some wood for carving, excellent service, lovely clean blocks of Lime and delivered within 48hrs”

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Posted 10 months ago

“Really easy firm to deal with. The web site is both informative and simple to navigate. The price is very competitive and the quality of the timber is well worth the price. I only had to contact the guys once and they replied quickly . Really pleased and will definitely use these guys again”

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Posted 10 months ago

“I make walking sticks and I carve them by hand. I buy various dowels from G and S Timber so that I can easily carve the shanks. I don't own and can't afford my own lathe. So naturally when I see that little bit of text on the website saying( Custom & Bespoke Black Walnut Dowels We also offer bespoke dowel production for custom sizes and specifications. Contact us to discuss your unique requirements—we're happy to help.) if you want to buy any of these tapered just let us know...so I ask and get told no. Not just no but giant rude attitude problem no. Like literally if G and S Timber had not written it on the website I never would have asked in the first place. Clearly not happy to help. If you can't supply it don't offer it. i still hope tapered dowels are something G and S Timber can supply me in future. Also something went wrong with my online account but no one fixed it now it doesn't work at all. Consequently I'm going to minus a star per issue hence the two star rating.”

Helpful Report

Posted 10 months ago

Dear Arthur, Thank you for your review, however we feel the review is totally uncalled for and totally unfair. You emailed us in 2023 asking if we could taper 21mm oak dowels from 21mm down to 19mm over A 1000mm length. We can offer tapering on the CNC machine but not this small. Sometimes enquiries like this one are something we can’t offer, we offer over 30,000 products online, but all machines have restrictions, and in your case tapering these isn’t something we can offer. Our member of staffs response wasn’t rude in any way he politely emailed back saying we couldn’t offer what you wanted and apologised that we couldn't. You then leave a negative feedback on an order placed 24th of May 2025 but your review isn’t about the oak dowels you purchased its for an email enquiry back in 2023. We are a small family business who always go above and beyond to help service customers’ needs unfortunately sometimes customers’ expectations are unachievable, and we unfortunately cannot offer an item that they want, but we always respond politely. Kind regards G&S

Posted 10 months ago

“I have used G&S on a number of occasions and have always been pleased with their products. This time was no different! I would have no hesitation in recommending them.”

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Posted 11 months ago

G&S Specialist Timber is rated 4.9 based on 12,297 reviews