G&S Specialist Timber Reviews

Name: G&S Specialist Timber
Rating: 4.90

4.9 Rating 12,193 Reviews

99 %

of reviewers recommend G&S Specialist Timber

4.9

Based on 12,193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

G&S Specialist Timber 5 star review on 17th January 2026

319

Anonymous

Anonymous // 01/01/2019

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“Shaun has been very helpful. I had to wait for a while for my Pfeil Lino cutters but most of them arrived following an email alert. As they’re handmade, a bit specialist they’re worth the wait. Thanks”

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Posted 4 years ago

“A beautiful piece of wood exactly as ordered”

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Posted 4 years ago

“Very accommodating, quick delivery and very helpful. Would use again.”

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Posted 4 years ago

“I finally received the Architrave ordered. Communication was not customer friendly, if any, I found quit abrupt. From the going to workshop message I had to wait almost a week to be told it was a large parcel and would take 14 'working days' to receive. I needed 2x 1m strips of Oak for architrave and postage cost as much as item..I should have collected it myself as only 35 miles away. Only ordered out of desperation of product. Communication needs to be addressed... yes, I have worked in successful sales environment and communicated to my customers.”

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Posted 4 years ago

Good morning, Thank you for your review, We have looked into your order for the architrave and can see the email correspondence also. Your order was placed on the 26th of March and was sent to the workshop on the same date, an email notifying you of this was sent. As shown on the website at the point of ordering the lead time for the skirting boards and architraves is 10-14 working days. Your order was dispatched on the 9th working day and received on site on the 10th working day. We try and keep the communication as clear as possible hence why we advertise the lead time on the product page so our customers know before adding the item to the basket. Kind regards G&S

Posted 4 years ago

“Very helpful over the phone, Excellent delivery time.”

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Posted 4 years ago

“Needed some unusual sizes of wooden dowels for my home gym. G&S had exactly what I needed, the only thing that could have improved the outcome was me finding them earlier. Speedy delivery and just what I was looking for.”

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Posted 4 years ago

“Excellent service all round. Competitively priced product, prompt dispatch and delivery with great communication. Very pleased indeed. Thank you.”

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Posted 4 years ago

“Just what I was looking for at a great price. Thank you G&S. Good communication and easy delivery. Would recommend ☺”

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Posted 4 years ago

“Always super duper happy with the quality of the turned dowls purchased from G&S - I can’t ever imagine going anywhere else!”

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Posted 4 years ago

“Excellent quick service”

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Posted 4 years ago

“Required a small order, excellent value, fast service, will definitely use again”

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Posted 4 years ago

“Good service and nice quality sapele. Greenhouse roof is going to look very smart once finished. Courier not so good”

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Posted 4 years ago

“Chisel was out of stock when I ordered it but was delivered when it was in stock. The only thing I would have liked is just an email to let me know how the the order was processing.”

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Posted 4 years ago

“Although I've not had a chance to use the "blanks" yet , pending arrival of my chisels from you on another order, they arrived very promptly and I was happy with the service I received.”

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Posted 4 years ago

“Brilliant communication and service from G&S. They kept in touch every step whilst my order was being fulfilled and couldn't be happier with the product, the timber was planed and cut well ready to be used straight away for my project. Would highly recommend and use them again.”

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Posted 4 years ago

“I ordered a sample of wooden dowels for a couple of projects, and I was very pleased with their customer care and products. I would use again and recommend because the website was easy to use and I'm confident that any customer concerns would be quickly rectified.”

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Posted 4 years ago

“First Class Company To Deal With. And All Ways Great Materials Supplied.”

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Posted 4 years ago

“Very pleased with product and service”

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Posted 4 years ago

“Timber has arrived and looks great! Very pleased with it, few little bumps and bruises from delivery but the timbers with no packaging damage are pristine!”

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Posted 4 years ago

“I've bought from this company on several occasions and I have always received prompt and efficient service.”

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Posted 4 years ago

G&S Specialist Timber is rated 4.9 based on 12,193 reviews