Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,939 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good for the price that it is”

Helpful Report

Posted 1 year ago

“Easy to order, I like the smell of the products I ordered. The quality is really good too!”

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Posted 1 year ago

“I’m genuinely impressed. Their products are simple, effective, and feel really gentle on my skin.”

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Posted 1 year ago

“I really like the products and plan to order more in the next few weeks. The soap bars are excellent and the sleep spray smells very good.”

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Posted 1 year ago

“Lovely products, the calming spray and gel moisturiser in particular 😀 one thing that maybe could be improved in the packaging, when I received it someone had easily opened the package, took a product and stuck the sticker back down, apart from that amazing, and they kept in contact over a busy period, explaining it was taking a little longer to deliver which was great :):)”

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Posted 1 year ago

“I especially like the face soap which leaves my skin soft”

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Posted 1 year ago

“I ordered through a phone contract promo. Small range of gruum products. Love the simple packaging. I will definitely be ordering more of the revitalising lotion. It's very light and not at all greasy. I use it twice a day and haven't had any breakouts or reactions. My skin feels and looks brighter.”

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Posted 1 year ago

“I have been ordering from Gruum now for several years and have always found their products excellent. Made even more so as I feel I'm doing my bit for the environment.”

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Posted 1 year ago

“Excellent customer service, kept informed about stock and delivery delays Products are very good quality and do a great job”

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Posted 1 year ago

“Gruum products packaged and look professional. The dedication to fragrance in their products is remarkable. Most importantly the products feel wonderful on the skin. Would highly recommend”

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Posted 1 year ago

“I've been buying Gruum products for a few years now, and I'm really satisfied - they have a large array of products, and I appreciate the effort they put into it being an environmentally sustainable business. Always look forward to getting new products!”

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Posted 1 year ago

“I placed my order quickly and everything went smoothly. I’m absolutely loving the face wash — it feels gentle, refreshing, and perfect for my skin. You can really tell it’s made with care. I’m very happy with my purchase and would definitely recommend it to others!”

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Posted 1 year ago

“Surprised by the box it came out n but works well”

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Posted 1 year ago

“This stuff is amazing. It made my skin feel so much better. No itching, or burning. Going to buy more, it's great value.”

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Posted 1 year ago

“I’m m highly satisfied with my recent order. The items arrived promptly, and I received regular updates on their delivery status. The products I received are of excellent quality and meet my expectations.”

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Posted 1 year ago

“I’ve used the facial moisturiser soap and it truly hydrates your skin. The mist also gives such a lovely glow and honestly my skin feels very soft. I’m yet to try out the facial gel and face wash. I believe more discounts should be given. Especially like this £50 bundle”

Helpful Report

Posted 1 year ago

“Half my order was missing because the packaging was insufficient and Royal Mail had to deliver in a bag. Products missing were redelivered. Plastic bottles are more flimsy than they used to be….pour out faster and in higher quantity…..therefore get through them quicker. I feel that the quality has reduced to respond to higher quantity of orders via Vodafone rewards. Previously I have reordered following promos but disappointed this time and would question the value. Quality reduced to meet demand.”

Helpful Report

Posted 1 year ago

Hi Katrina, Thank you for taking the time to write a review about your recent experience with gruum. Sorry to hear that it may not have been what you were expecting and that there were problems with the delivery. I have passed your feedback over to our Product Development Team as this helps us identify areas where we can improve. Our intention is to always offer a new choice of products through our promotions for our customers to try. We are always looking at how we can improve so your feedback is valuable to help us grow! Warm regards Mikaela-Team gruum

Posted 1 year ago

“I love Gruum products, they are pretty awesome, I have loved every item I have received from them. Highly recommended products. I got these for my wife and she is so happy with them all.”

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Posted 1 year ago

“After receiving some free goodies from Grumm, I am definitely a new customer! I love the ethics of the company and products, the clean and natural ingredients tick my boxes, the packaging is smart and either reusable or recyclable, the products I have tried are all good quality and really nice to use, I love the gentle moisturiser, exfoliating face wash, facial serums, and the wax melts and room sprays are a really nice way to freshen your home! I will be returning for more!! Highly recommended.”

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Posted 1 year ago

“Great products, great prices. Shampoo and conditioner is really nice on your hair and lasts a long time. I Love Gruum!”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,939 reviews