Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,927 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to navigate, all the information about the products was right there so I could see exactly was in the products I bought. I'm a huge fan of natural and sustainable products, so Gruum is definitely going to be one of top places to order from. Delivery was quick, well packaged and everything was perfect upon arrival. 10/10 would recommend Gruum to my family and friends”

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Posted 1 year ago

“All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298”

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Posted 1 year ago

“Amazing and such hydrating product's! The scent is wonderful too!!”

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Posted 1 year ago

“The shower gel bars don't produce any lather, very disappointing. The shampoo bar is very good and great for travel. The conditioner bar is good for holidays.”

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Posted 1 year ago

Hi Anna, Thank you for taking the time to write a review. I apologize that you were disappointed with the lather of the Tvatta Shower Gel Bars. The Tvatta Shower gel bars, do not foam like regular shower gel as they are soap-free. The surfactant in the product is derived from coconut and cleans just as well however the bars do not create large bubbles but are more of a creamy layer that cleans and moisturises the skin at the same time. I have forwarded your feedback to our Product Development team. Thank you for your review. If you need anything else, please don’t hesitate to get back in touch at support@gruum.com. Warm regards, Rexhina

Posted 1 year ago

“I really like Gruum as a brand, their products smell lovely and I like what they stand for. The only thing I would add is a couple more tin options for storing the shampoo and body wash bars. It’s difficult to do sustainably but an option for it would be good. Otherwise, no complaints whatsoever.”

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Posted 1 year ago

“Gruum products are beautiful I'm in love with the oljy body oil , I've used many before but this is divine. My granddaughter is 13 & has terrible exzma but hooray we have found someone whom has provided products she can use! I often order the new discovery bundles so she can try out a new favourite product that helps her feel & smell fantastic. She now orders & requests her favourites for birthdays & for gifts for friends. The delivery & service is excellent, I have nothing but praise for this wonderful company & their products.”

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Posted 1 year ago

“When it comes to customer service, delivery including packaging - I give them five stars. I got the facial serum and hair density serum but it’s too early to tell if they really work, hence the three stars.”

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Posted 1 year ago

Hi there, Thank you so much for taking the time to write a review! We truly appreciate your kind feedback and are thrilled to hear that you had a positive experience with us. I'm glad our customer service team could assist you promptly when needed. Thank you for choosing Gruum and hope to hear from you again once you have a chance to use the products. Best wishes, Rexhina

Posted 1 year ago

“Super small - but very strong with the delivery fee!”

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Posted 1 year ago

“Great products free super kind to skin which is prefect for me! Very good”

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Posted 1 year ago

“My wife loves this product. Her skin looks better now. Thank you”

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Posted 1 year ago

“The products are good, packaging is simple but easy to use. No complaints :)”

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Posted 1 year ago

“I think all products are great and especially for going away”

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Posted 1 year ago

“I feel the products are quite safe since there are no harsh chemicals”

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Posted 1 year ago

“My order was delivered on time and was 100% perfect. I love the idea of products that are more friendly to the environment and are not too damaging to my wallet, so Gruum are always the first place I look.”

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Posted 1 year ago

“New to the brand but liking what I've tried so far, ordering is easy , and would and have alreadyrecommended to friends .”

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Posted 1 year ago

“Really quick and easy to navigate the website, quick delivery and amazing products i have recommended gruum to friends and family who would definitely agree, the products are extremely affordable and excellent quality and do exactly what they say.”

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Posted 1 year ago

“The best are facial gentle washes, SPF creams and facial gels/creams. I'm a devoted customer since three years - the cosmetics are as they say - natural ingredients, not irritating, helping all skin types.”

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Posted 1 year ago

“Wet easy to order and the room scented sticks smell amazing, I wish there was an aftershave with this scent! For the benefit of readers the diffuser was called ‘chill’”

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Posted 1 year ago

“I love Gruum, I’ve been using their shampoo bars mainly, for a few years now. They always last me at least 1.5-2 times what a bottle of shampoo does. I don’t care for their conditioner bars but that’s just a preference and I still would give them 5 starts despite this. They have lovely skincare products as well and I appreciate the frequency to special offers and multiply saves as a student!”

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Posted 1 year ago

“Such a wonderful business that offers affordable sustainable products with so many offers it’s unbelievable! The massage bars are amazing so relaxing, warm and stay on your skin for days! Keep up the great work!”

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Posted 1 year ago

Gruum is rated 4.7 based on 25,927 reviews