Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,999 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company. I use shampoo and conditioner bars, face suncream and face spray. Scents are always so lovely. My favourite at the moment is an oud and patchouli room spray, just gorgeous. When Royal Mail lost my parcel once, communication was excellent, lots of updates , and new parcel sent Ethos of the company is brilliant. A company to support, with gorgeous products.”

Helpful Report

Posted 1 year ago

“Never disappointed by my orders. Being kinder to the planet is important to me but many other companies with these ideologies are unaffordable. Gruum shares my beliefs and is affordable. I've tried several Gruum products and have found every one to be gentle on my sensitive skin, smell great and long lasting. The shampoo bars are my ultimate ride or die.”

Helpful Report

Posted 1 year ago

“Great service, fabulous product and very attractive packaging. Hadn’t used before so little apprehensive to try but rest assured Gruum products will not disappoint. Well done Gruum!”

Helpful Report

Posted 1 year ago

“I absolutely love the rosemary face wash. It is so gentle and refreshing . My skin is so soft after and feels so clean. Definitely recommend”

Helpful Report

Posted 1 year ago

“I absolutely love all the products, especially the face moisturiser bar. My skin has been going through it lately with age and hormonal changes! Bus since using the grum face wash bar and moisturiser bar with occasional use of the face gel, my skin feels glorious! I love your promotion offers too, very affordable”

Helpful Report

Posted 1 year ago

“Never received this item”

Helpful Report

Posted 1 year ago

“love gruums products, the're kind and gentle. Made from mostly natural ingredients and they always have very good deals. I would recommend them.”

Helpful Report

Posted 1 year ago

“Very good product. The roll on perfume are my favourite and the vitamin E oil work like magic.”

Helpful Report

Posted 1 year ago

“Product is very good….. packaging needs addressing … to utilitarian.”

Helpful Report

Posted 1 year ago

“Great products and great taster offers! Haven't ordered regularly yet, but all products I tried are really good. Delivery is also usually very fast.”

Helpful Report

Posted 1 year ago

“Products too small and very expensive can get better and cheaper elsewhere”

Helpful Report

Posted 1 year ago

Thank you for your feedback. We’re sorry to hear that the size and price of the products didn’t meet your expectations. We always aim to offer quality products, and we appreciate you sharing your thoughts with us. We’ll take your comments into consideration as we continue to improve. If you have any further questions or would like assistance, please feel free to reach out.

Posted 1 year ago

“Facial serum and Hair&body shampoo are so nice to use and my face and hair feels soft and silky after use,Well done to all and hope your business goes from strength to strength”

Helpful Report

Posted 1 year ago

“I just started using these products and I must say, so far so good. They look environment friendly and are very gentle on the skin. I like the scents too, particularly the three item package for home fragrances. They are so refreshing. Again, I am still new to their product but so far, I feel confident and happy using them. There are lots of discounts on some items too. Great products.”

Helpful Report

Posted 1 year ago

“Amazing products, absolutely love it.”

Helpful Report

Posted 1 year ago

“Long term customer of this company. Their products are great for my skin I noticed an instant impact to my skin, the customer service is very helpful when needed.”

Helpful Report

Posted 1 year ago

“Really good”

Helpful Report

Posted 1 year ago

“Love the products, love that they are free of nasties, love that they are vegan and eco friendly! The whole family is using Gruum now!”

Helpful Report

Posted 1 year ago

“I like the products. ordering is easy, communication is ok. delivery takes ages.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We’re glad to hear you like the products and find ordering easy. We apologize for the delay in delivery and appreciate you bringing this to our attention. We’re constantly working to improve our delivery times and will pass your comments on to the team. Thanks again for sharing your thoughts, and we hope to improve your experience moving forward.

Posted 1 year ago

“I love all the Grüum stuff! The pro grow hair bars are really good, my hair feels lovely and healthy. The face wash bar is also excellent abs one of my favourites is the facial moisture bar, which makes my face feel so soft, it’s unbelievable!”

Helpful Report

Posted 1 year ago

“Grüum is an amazing company, customer service and products. Brilliant products with beautiful scents, I love home scents ,my favorite is Red Diffuser , smell divine. Hair products and oils are fabulous for my hair and skin.”

Helpful Report

Posted 1 year ago

Gruum is rated 4.7 based on 26,999 reviews