Greenhouse Stores Reviews

Name: Greenhouse Stores
Address: Blackbrook Hall, London Road, Lichfield, Staffordshire
Rating: 4.62

4.6 Rating 4,042 Reviews

95 %

of reviewers recommend Greenhouse Stores

4.6

Based on 4,042 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Greenhouse Stores:

We offer a huge selection of high quality models and accessories from all of the leading brands and manufacturers in the glasshouse market today. We believe that gardeners need products that are made to last and won’t let them down, therefore we only have garden equipment for sale that we truly believe in and would happily use ourselves.

Visit Website

Phone:

0800 098 8877

Email:

Sales@greenhousestores.co.uk

Location:

Blackbrook Hall,
London Road,
Lichfield
Staffordshire
WS14 0PS

Greenhouse Stores 5 star review on 19th October 2026

344

Anonymous

Anonymous // 01/01/2019

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“Greenhouse was delivered quickly although a pane of glass was broken .we telephoned greenhouse stores and this was dealt with promptly,and we are expecting delivery in the next few days ,so all in all we are very pleased with the service from greenhouse stores and also the manufacturer.”

Helpful Report

“Very good polite service, excellent build quality,easy to read instructions,will recommend to friend, keep low price going,good value for money.”

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“Details of construction could be clearer, maybe photographs as well as the instructions would help. Mine is now up and running thanks to a good friend who could understand the instructions better than me. We found the door quite difficult.”

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“Great prices and prompt delivery. I chose an Eden Countess which was quite easy to put together, instructions could have been clearer but not an issue really. I would recommend this seller.”

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“Can`t comment really; greenhouse was due to be delivered and erected today; all ready this end and arranged to be home; but phone call at 8am from manufacturers said "not coming because of lorry breakdown" and we try again next Monday. Unfortunate and highly inconvenient but no alternative.”

Helpful Report

“The online ordering went well, the delivery was prompt, so no problems there. I actually ordered a Hall's Cold Frame 4 x 2 with toughened glass, a couple of problems were the usual lack of clear instructions to assemble the cold frame, especially the lid, that was quite tricky. Two pieces of the aluminium frame had holes drilled in the wrong place, so these had to be re-drilled, not sure who's responsible for the quality control here. Lastly it's impossible to check for damage etc, before signing for the consignment, as the driver is not prepared to wait around while you inspect every nut and bolt etc!”

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“Greenhouse delivered on time. Communications re delivery very good and helpful.”

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“very good easy to put together and it now looks good with the plants growing in it.”

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“The original items i ordered, have been replaced with another type. This is all well and good, but i should have been notified of this change when i received the order,with the new type of ties.”

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“Telephone service excellent , order received on time and follow up call regarding damage by courier dealt with very efficiently .”

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“I have no hesitation in recommending Greenhouse Stores. I received fantastic customer service after changing my mind about which type to buy. The package I settled on following their recommendation was fantastic value and even better, they charged me the same price as the original one and included a raft of accessories as well. Absolutely brilliant.”

Helpful Report

“I have built the greenhouse on slabs and it took two of us the best part of a day I took your advice and studied the instructions as was recommended and it is necessary to do this as it is so easy to build a part the wrong way which we still did but we persevered and I am delighted with the finished product. It has only been up a week so I would say I will need a full year to make an honest assessment of the greenhouse but first impressions are how sturdy it is and how good it looks, regards George”

Helpful Report

“The greenhouse arrived well within the two week delivery promise by a helpful and polite delivery man. The greenhouse was well packaged and conveniently sorted to match the page of the instruction manual making it easy to sort for expedient construction. Will definitely use greenhouse stores again.”

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“Excellent service, team kept me informed and delivery was at the time specified. Driver was extremely helpful.”

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“Extremely pleased with everything from the delivery to the quality and price”

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“Our greenhouse was well designed and relatively easy to build with good instructions. The screws were a bit of a let down as there were no lock washers and therefore will loosen off with time. For the money though, it well exceeded my expectations.”

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“The best of service and product . Ordered Halls 8X6 with base . The base is well worth the purchase as it secures the frame and also aids the frame is erected at the correct angles with the use of right angle and level tools . The instructions for constructing the base and frame are very easy to follow and I completed easily within 2 days.”

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“Quick delivery, quality product, good team.”

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“Delivery on time , product fine , instruction hand book could do with improving,customer service help at edan excellent ,”

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“Was a bit tricky to put together certainly needs two people but once up its fine”

Helpful Report

Greenhouse Stores is rated 4.6 based on 4,042 reviews