green gardener Reviews

Name: green gardener
Address: B12 Base Business Park, Rendlesham
Rating: 4.71

4.7 Rating 4,106 Reviews

94 %

of reviewers recommend green gardener

4.7

Based on 4,106 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 26th April 2024

Anthea Watkins

green gardener 5 star review on 22nd December 2023

Paula Wainwright

green gardener 5 star review on 19th September 2023

Laura Young

green gardener 5 star review on 25th June 2023

Laura Cooper

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did as contracturally obliged. Sold me some stuff and delivered as expected.”

Helpful Report

Posted 3 years ago

“The ordering process was fine, but the box I received definitely didn't have 100 ladybird larvae. After a week in the release bag, only 5 live ladybirds emerged.”

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Posted 3 years ago

“Prompt delivery”

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Posted 3 years ago

“I can't fault the service but the Slug and Snail Traps plus bait do not work. Not a single slug has been lured into the traps and, when I put three snails in there to test the claim that the creatures can't escape, they climbed out and wandered back to my lettuce. What a waste of money. The copper bands, on the other hand, are brilliant.”

Helpful Report

Posted 3 years ago

“Bee "hotel" came very quickly but package was bashed in the post and the hinged roof was torn off. Managed to fix it using larger screws rather than bother to send it back. Bees not interested so far - much prefer the old one in the garden! Marked down because of damage, although I realise that this wasn't your fault.”

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Posted 3 years ago

“The plants were well packed and good quality but I was quite disappointed with one of the plants as it was too small for the price I paid.”

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Posted 3 years ago

“The product took a long time to arrive but may be because of pandemic so fair enough, the material of the product was supposed to be infused with copper to deter slugs but it doesn't look like it contains any copper, and slugs have still got to some of my plants, so can't be convinced that they work.”

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Posted 3 years ago

“Received 25 adult ladybirds all looking healthy. Sadly I found 3 dead within the space of the day and by next day, I couldn't see one. I only have a yarden - small space - so I expected to come across a couple but they must've all down away. Sad 😔”

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Posted 3 years ago

“Sand had fallen out of pot and the fern is wilted”

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Posted 3 years ago

“Bought rose for watering can to apply nematodes to lawn. Arrived damaged in transit. Holes in rose not large enough for job as kept blocking up.”

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Posted 3 years ago

“Not sure it works.”

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Posted 3 years ago

“I placed two orders; one for Leather jacket treatment in my lawn and the other for the 18 week slug programme. The second has proven very successful and for the first in years my bedding plants are not being eaten quicker than I can plant them! Unfortunately the Leather Jacket treatment was completely ineffective, despite application exactly as instructed. I have now had to resort to an insecticide treatment to save my lawn.”

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Posted 3 years ago

“Ordering & delivery very easy. Product arrived on time (if not sooner than expected) However, as I bought the slug nemtodes and followed the instructions to the T, to still find quite a number of slugs happily munching away on my cabagges etc is slightly disappointing!! Jury still out on this product because who knows if the number would have been more!!!”

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Posted 3 years ago

“We have not received the whole of our order.There are 3 items still missing. We have had no reply to our email. John Forrest”

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Posted 4 years ago

“Unfortunately the product that was supplied ( a bee planter ) was faulty, not up to the usual Green Gardener standard. Following a phone call a replacement was sent. This was better, but still needed an extra screw put in to ensure stability.”

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Posted 4 years ago

“The measuring cap was split so I cannot use it. Had to guess what the amount was for a 1l sprayer anyway”

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Posted 4 years ago

“Whilst we have used Green Gardener for several years, this year seems to have problems. It is 11th March today. Our first nemaslug delivery was set for 2nd March and our Mossoff lawn control for 23rd February. Neither has been delivered yet.”

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Posted 4 years ago

Thanks for the message and we did message everyone last week to let them know that because the weather was so awful and cold we had decided to delay dispatch for a week, but to let us know if they still wanted it, so apologies if you did not get it. We took the decision because if Nemaslug had been watered in during freezing conditions and during torrential rain it would have been unlikely to work. The good news is it has now warmeed up and as promised int he message your 1st pack of the programme was posted yesterday. The MossOff and the Repair Sticks are due to be posted w/c 23/03 which was the date selected for the Repair Sticks but I can now see that the MossOff was requested for delivery ASAP, so I will pop that in the post today. Apologies for missing Nemaslug message and the missed dispatch date for the MossOff. Kind regards Jon @ Green Gardener

Posted 4 years ago

“The pH kit arrived quickly but the box was broken. I didn't have time to return it as I needed it for my husband's birthday. It works fine so all is ok but just a shame.”

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Posted 4 years ago

“It's November so will set-up with a kick start. Arrived with damage to side about 1-2 inch but this does not pierce the bin so hope will work OK In about 2 weeks should know if material is breaking down satisfactorily. Too soon to rate.”

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Posted 4 years ago

“So far I have only used the stuff once, so as yet do not know how effective it is.”

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Posted 4 years ago

green gardener is rated 4.7 based on 4,106 reviews