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green gardener Reviews

4.7 Rating 4,105 Reviews

94 %

of reviewers recommend green gardener

Company Reviews

Product Reviews

4.7

Based on 4,105 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01493 750061

Email:

jon@greengardener.co.uk

Location:

B12 Base Business Park
Rendlesham
IP12 2TW

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green gardener 5 star review on 26th April 2024

green gardener 5 star review on 22nd December 2023

Paula Wainwright

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 19th September 2023

green gardener 5 star review on 25th June 2023

31

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This arrived promptly and looks comprehensive although I haven't used it yet - that's my plan for this morning. However, I was hugely disappointed with the amount of really tough plastic in the packaging which is going to be difficult or impossible to recycle and also moulded plastic on the inside. All this could easily have been done in carboard. Considering you call yourselves the 'green gardener', this is unacceptable.”

Posted 1 year ago

“Nematodes seem worthwhile. Total treatment for whitefly in the glasshouse (encarsia and glue traps) very pricey and largely ineffective. Comedy value from giving yellow cards to teams of insects a redeeming feature. Seriously underwhelmed and a bit desperate.”

Posted 1 year ago

“The product arrived timely however it was only effective for three days. It rained and the cats were back”

Posted 1 year ago

“Ordering and delivery were fine, so no problems there. We ordered ladybirds and ladybird larvae. Happy with the ladybirds, but the larvae were so small, we could hardly see them. We had no idea how many there were, as too difficult to count, and if they were alive or dead! We had expected them to be much larger. We placed them in the little envelopes, as instructed. Over a week later, when we inspected, there seemed to be a few larger ones that had simply died. So the larvae were not really what you'd call successful, and seemed like a waste of money. Will only order adult ladybirds in future.”

Posted 1 year ago

“I have been using green gardener for years for ladybird larvae for several years now and this is the first time I have been disappointed. After ordering 75 larvae,I received less than 50 alive at delivery. When I raised this the response was condescending and very disappointing, which has left a bitter taste after years of custom. I'm am left deciding whether to use green gardener again, of source from somewhere else.”

Posted 1 year ago

Thanks for the message and sorry after all these years that we have disappointed you. I would love to know how we managed this, so if you could email me jon@greengardener.co.uk so I can get to the bottom of it and hopefully put things right. Kind regards Jon @ Green Gardener

Posted 1 year ago

“The reason for my rating is I didn't receive goods which were expected via Royal Mail who said it was delivered 🤷‍♀️. I didn't pursue it at the time as I had covid (again). However the reason for any rating at all was that I was very impressed by the range and type of products. I'll probably try again n the future.”

Posted 1 year ago

“Sadly a waste for my garden. Hopefully someone benefitted, probably the birds! The aphids won!”

Posted 1 year ago

“product good BUT there is no indication that it comes from China as the one next door says made in U K so you would assume the same was for the product next to it. I would not have purchased it had i known it was not made in U K”

Posted 1 year ago

“Happy overall although where the lid was stapled the staple was protruding and was not flush with wood. This cut my finger when removing it from the box. The chambers could be smoother, splinters can tear wings of bees that emerge from their cocoons so best to smooth these before use. Having said that I love the way that the trays are removable and I am looking forward to lots of activity later”

Posted 1 year ago

“Not received order yet so can't comment”

Posted 2 years ago

“Supplied goods on time. Weedkiller works well but Moss killer didn't this was disappointing”

Posted 2 years ago

“No idea, haven't got it yet.”

Posted 2 years ago

“I ordered 100 ladybird larvae, which arrived after a couple of days, packed appropriately. The larvae were much too young in my opinion to be dispatched, some very very tiny, just hatched, some still as eggs. Although I put them all in the provided bag, to climb out at their own time, it seems that their chances of survival would be quite small. I am disappointed as they are not cheap, and in the past, I had received "better quality" ones.”

Posted 2 years ago

“Item not finished to a good standard. Also disappointed to find made in China.”

Posted 2 years ago

“Very good products. HOWEVER the company has lost my contact details and am unable to access my name and password. UNACCEPTABLE.”

Posted 3 years ago

“Still awaiting delivery!!!”

Posted 3 years ago

Thanks for the message and we are up to date with all order so you should have had it by now - sorry. I haven't been able to trace this order from the order number so please can you email me (jon@greengardener.co.uk) your name and address and I will trace the order and find out where it is? Kind regards Jon @ Green Gardener

Posted 3 years ago

“Delivered in good time. Problem was that one of the large bags of seed was ripped and a lot of seed was in the cardboard box. Could only have happened during packing.”

Posted 3 years ago

“I put an order in April & only half the goods arrived,I got no reply to my complaint. My recent order took over 3 weeks to arrive,so I cannot give review.”

Posted 3 years ago

“Trying to get rid of codling moth leaving nasty little surprises in my apples. Nemasys Fruit and Veg protection arrived but as I put things in quarantine (Covid) for 3 days and the packaging did not say what it was it did sit in the warm ( it was hot at the time) for a few days so really hoping it will be OK. Please a label to say must go in fridge on outside of packaging to help us in these times.”

Posted 3 years ago

“I bought nematodes to control codling moths. I read as much from the website and as I could before I bought and thought I was ordering enough for 2 sprays for 4 trees. I read that Sept/ Oct were optimum time to spray, 2 weeks between spraying. I was disappointed when nematodes arrived mid Sept to have a use by date 29th Sept. That didn’t allow for the recommended fortnight between spraying. Furthermore I had misunderstood quantities and bought enough for 32 trees! That said, the test will be if it diminishes codling moth which I will not know until next year. The instructions were easy to follow and easy to apply. It was only the information on the website which I found poor.”

Posted 3 years ago

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green gardener is rated 4.7 based on 4,105 reviews