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Thestarmaps Limited Reviews

4.6 Rating 1,156 Reviews
90 %
of reviewers recommend Thestarmaps Limited
4.6
Based on 1,156 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Thestarmaps Limited Reviews

About Thestarmaps Limited:

The original and most detailed custom star maps.

Visit Website

Phone:

07548 433582

Email:

dennis@greaterskies.com

Write Your review

Thestarmaps Limited 5 star review on 17th February 2023
Anonymous
Thestarmaps Limited 5 star review on 22nd February 2022
Juan Pablo
Thestarmaps Limited 1 star review on 30th December 2021
Ro Acosta
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 5 star review on 10th July 2021
Jacinda
Thestarmaps Limited 2 star review on 14th June 2021
Marcelino
Thestarmaps Limited 5 star review on 2nd June 2021
Sandra
34
Anonymous
Anonymous  // 01/01/2019
Me costó mucho descargarlo
Helpful Report
Posted 3 years ago
I bought one constellation map because I wanted for a gift. I needed right away so I pay for download it. Once I paid, nothing happened (any bottom to click or coming back or nothing, the screen was static). I was waiting an image or a link for downloaded, so basically I paid for something I didn’t receive. I tried to contact them in the telephone number that was in the bill that I paid and nothing, there is not a contact number or mail or any way to contact with customer service. They have the option in the page of “saving map” (so you can come back and buy it). It was through thatI could contact them, but lasted too much in reply. I had to buy other thing for the present. I basically lost my money.
Helpful Report
Posted 3 years ago
Hi Cristina, Thank you for your feedback! Please do let me answer your feedback in turn: "Once I paid, nothing happened (any bottom to click or coming back or nothing, the screen was static)." As explained in our emails, the map went through but, unfortunately, the final step was missed so it was not sent for final review. " I was waiting an image or a link for downloaded, so basically I paid for something I didn’t receive." The review email might have gone to your spam folder, as sometimes this can happen. "I tried to contact them in the telephone number that was in the bill that I paid and nothing, there is not a contact number or mail or any way to contact with customer service. " As explained previously, we, unfortunately, don't have a telephone number that customers contact directly, as a small business we can only support our customers through email as provided on our main website. "It was through thatI could contact them, but lasted too much in reply." Again we only have a small team, but we do try our best to get to you as soon as we can. As a small business, we do take pride in our service and try and help out as much as we can in supporting our customers. " I had to buy other thing for the present. I basically lost my money. " We now have refunded your full purchase along with the digital map that was already sent through your previous enquiries, so please accept this as a gesture of goodwill. I do hope that you try our services again in the future and if you have any further questions please do not hesitate to ask. We would be more than happy to help. Kind Regards Tim GreaterSkies.
Posted 3 years ago
Hola! Soy Silvia de Uruguay, pedi mi mapa estelar para obsequiar y me llego en perfectas condiciones. El servicio realmente es excelente, la atencion un encanto. Lo recomiendo 100%.
Helpful Report
Posted 3 years ago
Good quality & service !
Helpful Report
Posted 4 years ago
Unique gift idea. Nice that I could personalize it.
Helpful Report
Posted 5 years ago
Thank you for your feedback :-) Best wishes, GreaterSkies team
Posted 5 years ago
If you’re looking for a unique grift for anyone, this is the perfect idea! It’s personal, sentimental and one of a kind and can be used as any kind of occasion. Wonderful quality and the people who work within this company are so friendly so interested in how the customer feels. I felt my business was appreciated and I will assuredly be back for future transactions.
Helpful Report
Posted 6 years ago
Hello Kisha, Thank you for your review. We are really pleased to see you like what we do :-) Your GreaterSkies team
Posted 6 years ago
I am really impressed by GreaterSkies - both the product and the customer service have been faultless. Rapid delivery, regular updates, really above and beyond. The end product has totally wowed, my other half was blown away - which, for a man who has the best of everything, is quite some achievement.
Helpful Report
Posted 5 years ago
I’ve been very impressed with GreaterSkies, both from a product and customer service perspective. I left ordering too late, and when I contacted them they not only turned my order round very quickly, but gave me a download link so I could print out a mini version in time for my anniversary. They also ensured I received regular updates throughout the process. My other half could not have been more thrilled with his gift, he’s wowed by the originality, and the quality - and for the man who has everything (and very high standards!), that’s a real achievement. I’d highly recommend GreaterSkies.
Helpful Report
Posted 5 years ago
Thestarmaps Limited is rated 4.6 based on 1,156 reviews