gravityprotection.co.uk Reviews

Name: gravityprotection.co.uk
Address: 8 Hillside Grove, Barrhead, Glasgow, East Renfrewshire
Rating: 4.89

4.9 Rating 796 Reviews

98 %

of reviewers recommend gravityprotection.co.uk

4.9

Based on 796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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gravityprotection.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent from ordering to delivery, very speedy delivery, would definitely recommend.”

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Posted 1 year ago

“Excellent product, just what we needed with quick efficient delivery”

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Posted 1 year ago

“Very fast delivery. Lovely service. Good price. What’s not to like?”

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Posted 1 year ago

“Ordered a ski helmet which needed rapid delivery because another company let me down. I have to say start to finish the service was excellent. Ordered it Sunday, got Tuesday morning. Brilliant! Lovely note and sweets as well. Customer service 10/10 and would certainly order from them again”

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Posted 1 year ago

“I bought a pair of Hestra ski gloves from Gravity Protection. The gloves were reasonably priced and delivery was very prompt.”

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Posted 1 year ago

“Great service and communication... Product arrived with a nice note and bag of sweets :-) Always welcome...”

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Posted 1 year ago

“My order arrived as promised. This company has a very lovely added personal touch which is rare these days and much appreciated”

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Posted 1 year ago

“Excellent products, ease of ordering & very speedy delivery. Thank you!”

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Posted 1 year ago

“Very pleased great service”

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Posted 1 year ago

“Great customer service, speedy delivery!”

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Posted 1 year ago

“Great company very good communication Thanks for a fast service”

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Posted 1 year ago

“Product good, delivery excellent”

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Posted 1 year ago

“Very fast dispatch and delivery. Thanks”

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Posted 1 year ago

“Great customer service. Can not fault will order again from Gravity Protection”

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Posted 1 year ago

“Excellent pre sales service answering my detailed questions on line. Package arrived in less than 24 hrs on next day service.”

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Posted 1 year ago

“Good quality. Good price. Swiftly dispatched. Would recommend”

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Posted 1 year ago

“Advertised discount for Ski Club members, that requires you to send proof after your purchase. When I sent proof, was refused on grounds there was already some discount applied and then pointed to Terms and Conditions. Felt cheated but needed the item so too late to cancel. I could have obtained a better deal elsewhere. That kind of business practice is just not transparent- and for that reason I would never use this Company again. There are better deals out there, with genuine scrupulous businesses who don’t hide behind their Ts&Cs.”

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Posted 1 year ago

Hi Paul, We're sorry you are disappointed but our terms for Ski Club discounts are in plane view with a link to them from our home screen. I'm sure you are aware but every discount has terms and conditions, the fact you didn't read them beforehand is not something we have any control over. We did make clear the terms to you during your purchase, which you were free to cancel at any time. We also offer a price match if you had found the item cheaper elsewhere. Here are out T&C, they are quite clear: We are pleased to offer a 10% discount on the recommended retail price (RRP) to members of the clubs and snowsports organisations in the list below. ......In the case of items that have already been discounted by less than 10%, we will make the discount up to a total of 10% by refunding the difference to your payment card. We cannot offer further discounts on items already discounted by 10% or more. Gravity Protection Ltd

Posted 1 year ago

“Fantastic service and super quick delivery”

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Posted 1 year ago

“Excellent customer service. Price match agreed and price difference refunded immediately after order submitted. Delivery time was spot on (2 days even during busy Xmas period). Quality of goods just what I wanted. Would I use again 100% .”

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Posted 1 year ago

“Great service, dispatched promptly and properly packaged for item.”

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Posted 1 year ago

gravityprotection.co.uk is rated 4.9 based on 796 reviews