gravityprotection.co.uk Reviews

Name: gravityprotection.co.uk
Address: 8 Hillside Grove, Barrhead, Glasgow, East Renfrewshire
Rating: 4.88

4.9 Rating 954 Reviews

98 %

of reviewers recommend gravityprotection.co.uk

4.9

Based on 954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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gravityprotection.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gravity Protection despatched order very quickly, short shipped one item by mistake, which was rectified immediately. Very responsive, definitely recommend.”

Helpful Report

Posted 8 months ago

“I ordered a helmet for my son. There was no protective packaging at all. The box was extremely damaged indicating that the helmet has been heavily bashed around in transit. Customer services have been very unhelpful and are asking me to pay for the return. I even emailed the manufacturer for the helmet who agreed, based on the photos, that the helmet should be returned. Very disappointing company who cannot accept responsibility.”

Helpful Report

Posted 8 months ago

Alesia, The helmet was adequately packaged in a sturdy box covered with polyethylene and an internal foam liner for protection. The photos you provided showed only a slightly crumpled corner on the outer box, and you confirmed that there was no damage to the helmet itself. Both POC (the manufacturer) and our team have confirmed that you are welcome to return the helmet for a refund. However, as the helmet arrived undamaged and the return is based on your own decision rather than a product fault, the return postage costs remain your responsibility. Once the helmet is received back with us, a full refund will be issued promptly.

Posted 8 months ago

“Great service and super fast delivery. Would highly recommend”

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Posted 8 months ago

“10000/10 company great prices and top notch service”

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Posted 8 months ago

“Fantastic to deal with, had a question regarding a product that was responded to immediately, well out of office hours. Delivery very prompt. Highly recommended, will definitely be back!”

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Posted 8 months ago

“Fantastic service. Simple and straightforward website. Easy ordering and super quick delivery!”

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Posted 8 months ago

“Great quality service and product. Only let down by royal mail not delivering the parcel on time but that's not their fault. Thanks for the refund on the postage great customer service 👌”

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Posted 8 months ago

Hi, Thanks for the feedback and for the 4 stars. We’re glad you’re happy with the quality of the product and service. We’re sorry the Royal Mail delivery didn’t meet expectations despite the extra service paid for so we've refunded your postage costs. Kind regards, Team gravityprotection.co.uk

Posted 8 months ago

“Excellent service and a price that couldn’t be beaten”

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Posted 8 months ago

“great service very quick delivery and cheaper than anyone else thank you”

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Posted 8 months ago

“Arrived super quick and in great condition. I can’t wait to head out on my ski trip to put the bag to use.”

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Posted 8 months ago

“Really nice and usable website. They had good deals and the postage time was super quick less than 48 hours from ordering to delivery.”

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Posted 9 months ago

“Easy to navigate website, competitive pricing and excellent delivery”

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Posted 9 months ago

“Arrived on time exactly what I ordered”

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Posted 9 months ago

“Great, my order arrived much quicker than expected.”

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Posted 9 months ago

“excellent. Very efficient”

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Posted 9 months ago

“Easy checkout process. Quick delivery. Great product.”

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Posted 9 months ago

“Very rapid delivery of hard to get protective gear. Many thanks.”

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Posted 9 months ago

“Good price and fast delivery. Will buy more kit if they are the most competative!”

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Posted 10 months ago

“Great people to do business with.”

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Posted 10 months ago

“This was my first purchase from Gravity Protection and it was great. I bought a pair of Hestra gloves at a very reasonable price, they arrived very quickly and are perfect! Great customer service all round!”

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Posted 10 months ago

gravityprotection.co.uk is rated 4.9 based on 954 reviews