gravityprotection.co.uk Reviews

Name: gravityprotection.co.uk
Address: 8 Hillside Grove, Barrhead, Glasgow, East Renfrewshire
Rating: 4.89

4.9 Rating 926 Reviews

97 %

of reviewers recommend gravityprotection.co.uk

4.9

Based on 926 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About gravityprotection.co.uk:

Ski|Board|Bike|Trail - Equipment for Mountain Adventures.

We are a family business based in Glasgow, Scotland. From a small start in 2012, we have become one of the UK’s leading suppliers of mountain sports equipment. Our product range has an emphasis on equipment for off-piste skiing/boarding and ski racing.

Renowned for our customer service, we will give each customer our individual attention - if something isn’t right, we’ll do our level best to sort it. Our choice of products is driven by our own experience as mountain sports enthusiasts. If we wouldn’t use it, we won’t stock it.

Visit Website

Phone:

01418804443

Location:

8 Hillside Grove,
Barrhead,
Glasgow
East Renfrewshire
G78 1HB

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gravityprotection.co.uk 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service throughout. Easy website to navigate. Promptly arrived and product is exactly as described.”

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Posted 2 months ago

“Very easy to order, arrived promptly and well packaged. Very impressive.”

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Posted 2 months ago

“prompt delivery of my item - 25% cheaper than the official website”

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Posted 2 months ago

“Great price & really fast shipping.”

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Posted 2 months ago

“Great products at a good price.”

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Posted 2 months ago

“HD what I needed. When I needed it.”

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Posted 2 months ago

“I was expecting my parcel on Monday, we are Friday and still received anything.”

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Posted 2 months ago

Hi Andre, You placed your order late on Friday afternoon and selected the free shipping option. The parcel was dispatched on Monday via 2nd Class Royal Mail. Given this, it wouldn’t have been expected to arrive on Monday. Tracking confirms that your parcel is currently in transit. Please note that at this time of year, 2nd Class deliveries can take a little longer than usual, as First Class mail is given priority. If you need to get in touch, please email us at office@gravityprotection.co.uk — posting a review isn’t the best way to reach our team.

Posted 2 months ago

“Great service, quick delivery”

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Posted 2 months ago

“Ordered a new Ortovox transceiver. The price eas so great and delivery was super fast. Really happy with the service and will definitely buy from Gravity Protect again. Thank you”

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Posted 2 months ago

“Bought the helmet air liner bag, very happy with it and just about fits for a L ski helmet”

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Posted 2 months ago

“GP provide very competitive pricing on high-quality ski gear and an excellent service on top - I will be back :)”

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Posted 2 months ago

“best price and fast service thank you”

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Posted 2 months ago

“Gravity Protection despatched order very quickly, short shipped one item by mistake, which was rectified immediately. Very responsive, definitely recommend.”

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Posted 2 months ago

“I ordered a helmet for my son. There was no protective packaging at all. The box was extremely damaged indicating that the helmet has been heavily bashed around in transit. Customer services have been very unhelpful and are asking me to pay for the return. I even emailed the manufacturer for the helmet who agreed, based on the photos, that the helmet should be returned. Very disappointing company who cannot accept responsibility.”

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Posted 2 months ago

Alesia, The helmet was adequately packaged in a sturdy box covered with polyethylene and an internal foam liner for protection. The photos you provided showed only a slightly crumpled corner on the outer box, and you confirmed that there was no damage to the helmet itself. Both POC (the manufacturer) and our team have confirmed that you are welcome to return the helmet for a refund. However, as the helmet arrived undamaged and the return is based on your own decision rather than a product fault, the return postage costs remain your responsibility. Once the helmet is received back with us, a full refund will be issued promptly.

Posted 2 months ago

“Great service and super fast delivery. Would highly recommend”

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Posted 2 months ago

“10000/10 company great prices and top notch service”

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Posted 2 months ago

“Fantastic to deal with, had a question regarding a product that was responded to immediately, well out of office hours. Delivery very prompt. Highly recommended, will definitely be back!”

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Posted 2 months ago

“Fantastic service. Simple and straightforward website. Easy ordering and super quick delivery!”

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Posted 2 months ago

“Great quality service and product. Only let down by royal mail not delivering the parcel on time but that's not their fault. Thanks for the refund on the postage great customer service 👌”

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Posted 2 months ago

Hi, Thanks for the feedback and for the 4 stars. We’re glad you’re happy with the quality of the product and service. We’re sorry the Royal Mail delivery didn’t meet expectations despite the extra service paid for so we've refunded your postage costs. Kind regards, Team gravityprotection.co.uk

Posted 2 months ago

“Excellent service and a price that couldn’t be beaten”

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Posted 3 months ago

gravityprotection.co.uk is rated 4.9 based on 926 reviews