Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.38

4.4 Rating 755 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 755 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

Sue L

Melanie M

Anonymous

Anonymous // 01/01/2019

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“I found a few people but the one I hired let me down on the day”

Helpful Report

Hi Andy, I am very sorry you had a bad worker. Unfortunately people just let you down sometimes, no matter how or where you find them. But with Grafter we actively manage and remove poor workers from the platform to reduce the risk. Also the reviews from other clients help you pick more reliable and better workers. This helps us to provide more reliable people overall.

“Great service! Shaun was very punctual, very friendly and did a very professional job! I wouldn’t hesitate to hire him for future jobs!”

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“Posted a job. Got a response from a trades person and hired true same day. Great system and platform. Would definitely use again. Well worth a try.”

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“Alerts with every new job, decide whether it’s for you or not. Simply reject or accept. Employer ‘chats’ confirms details and up to you whether to continue or not. Have responsibility, turn up and do the work.”

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“So far so good only my first day as long as payment is made on time I will be very happy”

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“Never showed up or made contact to say why”

Helpful Report

Hi Dan, we are very sorry that happened. no matter where and how your hire people, some will just let you (and us) down from time to time. We minimise this happening on Grafter by actively managing the database and removing people who do this. The reviews also help withn this and I notice this guy didn't have a review, so there was always more risk. Sorry again. GRAFTER

“Just need to get this platform known to more people as there needs to be more work coming through for us to look for otherwise is a very good platform and easy to use.”

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“Great App to find labour at short notice”

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“Very good platform although room for improvement. Easy to use and apply for jobs.”

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“Daniel is hard working and very reliable. Always on time.”

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“I have found Grafter to be incredibly helpful, and I often recommend them”

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“easy to use, plenty of interest in the job offered and got a good grafter”

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“5 stars it's good app”

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“Very good app”

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“I needed a labourer to help me landscape my garden with flexible working days depending on how the project evolved. Graft put me in touch with a labourer quickly and work is underway.”

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“Honestly all though the service was easy to use I don’t see the point when you agree to a worker then they don’t turn up. You have zero come back and our job was ruined because of it. The grafter just ignored our calls and didn’t contact us before to say he wasn’t interested anymore . There was no time to find anyone else. Will not use again”

Helpful Report

Hi Olivia, I am sorry you were let down by someone using Grafter. Like anywhere you could find workers, some people just let you down, and unfortunately Grafter is not immune to that. We take no-shows seriously and immediately remove anyone from the service that does this. Over time our online reviews of workers and removal of unreliable people helps improve the reliability of Grafters to be better that most sources of workers. Regards Grafter Team

“very happy with Grafter”

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“Grap way to do this”

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Hi Daniel, I see you found a job, but cancelled because of transport problems, after asking the client where the job is and when it starts. You can see the job location and start time on the job description so you know the details before you apply.

“Came on time, work with little supervision... Good listener..”

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“I tried Grafter 3 times. The first time all went well. The second and third times the grafters didn’t show and gave little to no communication. This left us in a very difficult situation. I like the concept but it’s just too unreliable.”

Helpful Report

Hi, I am sorry you appear to have very bad luck with the workers you chose. Please make sure you use the review system to check references and also to leave a review if they let you down to warn others.

Grafter is rated 4.4 based on 755 reviews