Grafter Reviews

Name: Grafter
Address: 61 Bridge Street, Kington, Herefordshire
Rating: 4.39

4.4 Rating 750 Reviews

85 %

of reviewers recommend Grafter

Company Reviews

Metrics

Info

4.4

Based on 750 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Grafter:

Grafter is an easy to use website and app that helps businesses to hire and manage temp workers and staff directly, avoiding expensive agencies and intermediaries.

Whether it’s for a specific project, seasonal jobs or just to fill a short-term staffing shortage, Grafter can help!

Alternatively, if you are looking for short-term work, join as a worker and you will be sent local job opportunities straight to your inbox

Visit Website

Email:

support@grafternow.com

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Grafter 5 star review on 17th September 2023

Anonymous

Benjamin B

Grafter 5 star review on 3rd February 2022

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Melanie M

Anonymous

Anonymous // 01/01/2019

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“Its a good platform to find labour if you're happy to do it under a dictatorship. You get treated like a scammer not a customer. My account was blocked twice while trying to talk to potential staff. You can't exchange numbers till you've hired them so have to gauge what they're like through their messenger. Its not till you've hired someone are you made aware you'll be paying an additional 30% on top of what you've just agreed with the employee. Once you're familiar with this its a hand place to find workers.”

Helpful Report

Hi Stephen, I am afraid we have to have some checks in place to protect our business and ensure people use the system fairly. We can't allow people to just exchange numbers straight away and not use the platform to manage the job. Once interest has been established it is fine to organise a call to discuss details. The fee is only 10%, not 30% as you indicate above. Regards GRAFTER

“On-time, very nice guy and eager to help where it was needed. Will definitely recommend him again.”

Helpful Report

“On construction sites the address doesn't match your search listing so have to choose nearest existing building”

Helpful Report

“You seem to get jobs but when your job offer is accepted the customer does not reply so you don’t end up going to the job which is hard to understand just time wasters”

Helpful Report

Hi Jack, I see you referring to a job that starts tomorrow, so they may still reply to your chat message. Or they may have a really reason to not be able reply to your message. You have their phone number from the job booking so you could try phoning them. Any problems like this you can contact support and we can help! Kate

“all thank you bloody good tradesman thank you for your help”

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“The app works well. Some grafters are greats others cancelled before starting work. The app does what it says so I'm happy”

Helpful Report

“Both grafters after accepting the position failed to turn up”

Helpful Report

Hi Kevin, I am veryy sorry to hear that, this is not a typical experience, we will investigate and speak to the 2 people concerned. Regards Kate

“Feel very confident using grafter.”

Helpful Report

“Simple to use”

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“Very efficient and comprehensive site, I received 5 notes of interest within two hours and was very pleased with the Grafter selected.”

Helpful Report

“Useless admin”

Helpful Report

Hi John, I am sorry to hear you are not happy with the service in some way. Please get in touch with us, through the website, to explain the problem and our team will be happy to help. Thanks Kate

“Very good service”

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“Great service”

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“I’d only say to make an actual app where you can log in and stay logged in and receive messages in real time rather than refreshing the page to know whether you’re hired or got a message or not. So far so good though.”

Helpful Report

Hi Mbala, The app is in development and coming in the next few days!

“A very helpful and conscientious young man👍”

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“Great grafter, demolished a shed, was clean and tidy worker”

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“Great place to find work. Already on my first job after less than a week of adding my profile. Highly recommend.”

Helpful Report

“There was only one grafter in my region (N Ireland) but he was brilliant so very grateful to Grafter”

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“Victor arrived on time and was very courteous. He did an amazing job and got a lot more done than we had planned on a day. He demolished a shed, removed a concrete pad, removed 4 tree stumps and was asking us what needed to be done next! An excellent worker and just got on with it….thank you victor!”

Helpful Report

“This is my first-time proper use. In finding a labourer, it started well, found one labour, offered the job but unfortunately we couldn't agree on some issues the guy cancelled so could not go on to hire. The sad part got to my computer that evening to try another but access was limited on my account. So GRAFTER became unuseful.”

Helpful Report

Hi Mobolaji, it is part of our platform controls to check suspicious activity on accounts. You were asked to contact support but didn't so we were unable to help you.

Grafter is rated 4.4 based on 750 reviews