Goodhood Reviews

Name: Goodhood
Rating: 4.54

4.5 Rating 2,099 Reviews

88 %

of reviewers recommend Goodhood

4.5

Based on 2,099 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Goodhood 5 star review on 14th August 2022

Annette B

Goodhood 5 star review on 24th April 2022

Gabriela L

Goodhood 5 star review on 8th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping went very smoothly”

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Posted 5 years ago

“Very good delivery alternatives and service. Unfortunately the item I bought was very small in Size. I’m normally a size M and bought L to be on safe side,”

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Posted 5 years ago

“Package was well packed and shipping was quite fast!”

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Posted 5 years ago

“These trainers were a present for my boyfriend and he loved them! Only thing I would say is.. after spending 210£, I would’ve thought delivery would be free.”

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Posted 5 years ago

“Actually, I was shocked to see that your return period is only 7 days. I bought a tee-shirt for my daughter, she tried it on, wasn't sure. I said - don't worry, you have 2 weeks to think about it.... And then she decided it was in the end too long on her, and I went to parcel it up and send it back, and I discovered - like really those unhelpful, customer-uncentred, usually expensive businesses - your return period was A MEAN 7 DAYS. In my life - 2 kids - 2 jobs - falling down house - nothing gets organised in 7 days. So now I guess we are stuck with a £40 tee-shirt that is too big. Sad face....”

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Posted 5 years ago

“Speedy delivery Good product that was out of stock elsewhere Very happy customer”

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Posted 5 years ago

“Good material and design. The shipping was perfectly on time and with a good grade of information on the delivery process. The only pity was that it was not possible to write a message in the parcel since it was a gift pack.”