GoGroopie Reviews

Name: GoGroopie
Rating: 2.63

2.6 Rating 2,680 Reviews

41 %

of reviewers recommend GoGroopie

Company Reviews

Metrics

2.6

Based on 2,680 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Customer service agent Emilie was very helpful and knew exactly what I was talking about and sorted my concern efficiently and very quickly. Thank you”

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Posted 8 years ago

“Only one complaint up to now.I had ordered a duvet set on the 5th of March but when nothing had arrived by the 21st,I phoned the supplier up. They claimed to have no knowledge of the order. I told them I had sent an e-mail on the 18th which they then found. The lady I spoke to apologised and said she would be sending the item forthwith and should be with me by the end of the month. We shall see!”

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Posted 8 years ago

“Great offers always looking at my app on complaint it would be great if items didnt take so long to arrive but love what I've brought up to date ????”

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Posted 8 years ago

“The lady I spoke to knew what the problem was and sorted it out for me very easily. She walked me through every step without rushing me and made sure that I got my purchase. I couldn't have asked for anything more. Thank you very much.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Got a bit mixed up and rang the support people there fantastic Very nice people thy got me fixed up ok”

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Posted 8 years ago

“you have the most amazing people there! l got really mixed up and a super lady called sanya came to my aid she spent ages helping me out.. what a patient and kind lady. gogoogle is fabulous well done everyone”

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Posted 8 years ago

“Adam was extremely helpful with me placing my order. I rate my experience five stars. I will continue shopping with go groupie.”

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Posted 8 years ago

“l got confused by what to do! but a lovely lady called midi helped and said when l wanted to shop again to just call and she would help me through..what great customer support!”

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Posted 8 years ago

“Received a very good service from "go groopie".”

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Posted 8 years ago

“Very impressed with Gogroopie and their customer services, particularly Jamilah. I had problems with an order that had not been delivered, which, unfortunately went on for several weeks. Jamilah from Gogroopie answered each of my emails in less that 48 hours, communicated the issues to the supplier and also informed me of my options. Although, I am very disappointed with the supplier, I am very impressed with the quality of the service that Jamilah and Gogroopie provided; she was professional, quick to respond, and supportive. I did eventually receive my order. I have ordered other items via Gogroopie and have had no issues; receiving them quickly, and carefully wrapped. I highly recommend Gogroopie.”

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Posted 8 years ago

“Anytime I have a query about my items, I have always been satisfied with the customer service I have received from the GoGroopie Support team.Respectful, helpful and knowledgeable on the problem and just simply get the job done! Thank you GoGroopie Teg Roberts”

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Posted 8 years ago

“I had excellent service, understanding & Care He also had endless patience throughout. I highly recommend your Gogroppie staff & Company.”

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Posted 8 years ago

“Very Helpful. First time using the site I was not sure how to proceed. In the end it was very easy. Will use it again”

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Posted 8 years ago

“very pleased with the service, quick delivery, i love the binoculars so glad i bought them x”

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Posted 8 years ago

“Gogroupie are effective, efficient and empathise with their customers that is they actually saw through my problem in returning an item which was posted to me after my cancelling the product and it was given to me without paying for them. I will recommend Gogroupie to everyone interested in buying any of their products as you could rely on their services and their products are worth their value. Thanks Gogroupie.”

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Posted 8 years ago

“I ordered a 7" tablet and received a voucher code and security code. When I tried to redeem voucher was informed it was incorrect. Eventually through my ignorance I lost all the information. I then rang your customer services. The lady I spoke to was brilliant and very patient as I was panicking which must have driven her mad but she remained very calm with me. She did solve my problem which happened to be my fault. I cant praise her enough she was brilliant cant thank her enough. Neil Brown”

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Posted 8 years ago

“The man I spoke to at customer service was amazing he was so patient with me and the problem was solved by his understanding of a dizzy pensioner haha thank him for me x”

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Posted 8 years ago

“The lady who I spoke to was very efficient and friendly gave a really good impression of the company.”

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Posted 8 years ago

“enjoyed several items from Go Groopie, occasional hiccup with delayed delivery, also a slight fault in one - BUT always very quickly dealt with - very impressed with this service so will now use fro more items .”

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Posted 8 years ago

GoGroopie is rated 2.6 based on 2,680 reviews