Go Assist Ltd Reviews

Name: Go Assist Ltd
Address: Enterprise House, 21 Oxford Road, Bournemouth, Dorset
Rating: 3.89

3.9 Rating 1,368 Reviews

75 %

of reviewers recommend Go Assist Ltd

Company Reviews

Metrics

Info

3.9

Based on 1,368 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 7%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0333 733 1234

Location:

Enterprise House,
21 Oxford Road,
Bournemouth
Dorset
BH8 8EY

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Go Assist Ltd 1 star review on 22nd December 2022

Jo Barker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been informed about the details of the products and services available”

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Posted 6 years ago

“I have been with them in the last 4 months and I would not ever go anywhere else”

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Posted 6 years ago

“Thank you for the speed. They diagnosed the problem very quickly.”

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Posted 6 years ago

“These guys will take care of your home appliances.”

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Posted 6 years ago

“Very pleased with the overall service, the helpline girl was very informative. The repair guy did a great job with our AC.”

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Posted 6 years ago

“Thank you for fixing my washing machine. The technician was very helpful and willing to work extra miles.”

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Posted 6 years ago

“Just one word for the technician you sent last week: Amazing. He explained everything and finished everything fast.”

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Posted 6 years ago

“Phone call was straight forward, shame about the push for Big Warranty though they were not overly pushy for additional products and accepted no without any further hassle. Clear explanation and almost no waiting to get through.”

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Posted 6 years ago

“So far so good”

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Posted 6 years ago

“So far there have been no issues with booking an engineer to be sent out for a repair”

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Posted 6 years ago

“Explained everything to me clearly they understood my questions answered all my questions what can I say Happy Days”

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Posted 6 years ago

“The service has been ok so far. The service is pretty efficient in terms of selling the product, which i’m hoping continues. I’d just prefer to not waste 10-15 minutes of my life on the phone for things that could definitely just be a web form or live chat.”

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Posted 6 years ago

“So far so good but new customer”

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Posted 6 years ago

“Provided pleasant and timely assistance”

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Posted 7 years ago

“The call handlers explained everything really well and were really helpful. It was a really easy process!”

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Posted 7 years ago

“Initial contact and quotation services were excellent. I signed up for a reasonably priced insurance cover on two appliances. I have yet to have my repair completed, but it is arranged for within 48 hours of me calling and at my convenience.”

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Posted 7 years ago

“Repair date sorted very quickly over the phone by friendly staff.”

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Posted 7 years ago

“It was fine thanks, the young lady I spoke with was very helpful.”

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Posted 7 years ago

“Agent was polite and helpful”

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Posted 7 years ago

“Very full explanation of service to be provided. Trying to be very helpful. Slightly disappointing that not able to book repair slot immediately.”

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Posted 7 years ago

Go Assist Ltd is rated 3.9 based on 1,368 reviews