Glow Green Ltd Reviews

Name: Glow Green Ltd
Address: Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ, Dorset
Rating: 4.17

4.2 Rating 2,271 Reviews

80 %

of reviewers recommend Glow Green Ltd

Company Reviews

Metrics

Info

4.2

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Glow Green Ltd:

Glow Green is one of the UK's leading providers of energy efficient products that focus on the need to reduce energy consumption and bills.

We specialise in the supply and installation of PV Solar, Battery Storage, EV Chargers, Boilers, Air Conditioning and Heat Pumps.

Call us today, for a fixed price quote over the phone, with no home visits required.

Visit Website

Phone:

0330 113 9488

Email:

customer.relations@glowgreenltd.com

Location:

Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ,
Avalon, Floor 5, 26-32 Oxford RoadBournemouthDorsetBH8 8EZ
Dorset
BH8 8EZ

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Glow Green Ltd 5 star review on 25th February 2024

Marian B

Glow Green Ltd 5 star review on 4th December 2023

Marcin S

Glow Green Ltd 5 star review on 29th November 2023

David S

Glow Green Ltd 5 star review on 20th October 2023

John R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer was very pleasant and did his job to a very satisfactory outcome”

Helpful Report

“Fantastic company from start to finish. Polite and on time. Good price for delivery and installation and follow up visit. Good boiler and electrician was professional and friendly. Went smoothly and they arrived on time and left everything clean. Highly recommended”

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“Glow Green provided my boiler and have serviced it yearly, it's been faultless”

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“Exelent and very professional fitter completed work in a very clean and with no problems. Would highly recommend glow green”

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“From the very first enquiry I made about solar panels with battery, I was guided through each decision looking at variables as we went by Liam. He was very instructive, calm and explained with great clarity. I didn't feel at any point under pressure to purchase and felt reassurance at the idea of being free to change my mind at any point of the process. On the day of installation Matthew, our appointed electrician was absolutely marvellous, very calm, easing the process but also meticulous. A pleasure to have in our home. The fitters found alternative ways of fitting the panels as this is where I feel having a surveyor visiting rather than relying purely on an algorithm would be hugely beneficial. After service too has given us great peace of mind and we are seeing very welcome savings on our electricity smart reader. Thank you Glow Green”

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“The engineer called 30 minutes prior to his arrival, and arrived when he said he would. He carried all the checks, and sent me the gas certificate via email the next day. Pleasant and polite attitude, and was kind to answer my questions. I was also very pleased to receive a call asking me about my experience with the engineer, going through the main things required to be done by the engineers, so another positive point for the company as last time the engineer didn't do his job well and I had to have a different company carry on the checks and had them sent to Glow Green to come fix. Bottom line is, I'm pleased to see there is a will for improvement. Thank you!”

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“Very happy with the service, very professional”

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“100% happy glow green on the ball”

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“Highly recommended. I found Glow Green on the Internet. I was concerned at the start because all conciliation were done on the phone and in my case they would be using subcontractors to do the work. My first point of contact was Sam, part of the design team. He took time to ensure I understood the process and I was getting a sysrem that would would suit my needs. I was left to think about it and there was no pressure for me to buy. When I phoned Sam, he always had time to explain and answered my question. At all time I was kept upto date and the insulation went as planned. The delivery team phoned on the day of delivery and although it's booked as a kerb side delivery, they put the panels and equipment in my garage. The scaffolding team were very professional and polite. On the day of the insulation, Chris and his team arrived early, Chris walked me through the insulation, ensuring at every point I understood. Chris helped me to down load the duracell app and explained how it work. Overall, I would not hesitate in recommending Glow Green to family and friends.”

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“Very efficient service. All project, installation of the new gas boiler, finished as promised. Excellent engineers , Paul Keen , plumbing engineer and Chris Costello , electrical engineer.”

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“Excellent price, Great workmanship, caring customer service. Thank you Glow Green!”

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“Very good experience with Glow Green. Right from choosing the new boiler with Charlie until the Boiler was installed by Jordan and explained in simple way. Very professional service. The financing options was very helpful to spread the cost. Overall, smooth process and peace of mind with a brand new top of the range combi boiler.”

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“Price was very competitive, boiler is looking great and everything's working fine. Installer was Harley Jaques who is a credit to Glowgreen, he explained everything in detail and left me feeling pretty happy.”

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“I'd not heard of Glow Green before so was slightly apprehensive when commissioning them for a £11k sixteen panel/inverter/battery/EV system. However I can not fault the service and value they've given me, at every step from planning to delivery, installation and after care. Communication was great and every deadline was met. The electricians and roofer were polite, knowledgeable and neat. I thoroughly recommend Glow Green and will definitely give them a call if I need any other products or services they provide!”

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“Had my boiler service all went very well George did the service very polite and considerate”

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“Good boiler and service 4 years old touch wood no problem with it”

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“I have been very happy with the Glow Green. They were very competitive. The customer service was very friendly, the technical team were very knowledgeable and the entire process went smoothly.”

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“A seamless replacement for my old Vaillant boiler with a new Vaillant one. Everything happened as advertised, good communication and follow-up from both the company and the gas engineer. All that combined with a quick timescale and a price that was £2000 cheaper than another quote I was given by British Gas. On top of that the subsequent maintenance agreement also represents excellent value.”

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“On time friendly would recommended service and company”

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“Fabulous Service :-) Communication with Glow Green was exceptional, we were having our old boiler removed, and the new one installed in a different location in the house, the engineer that we had for 2-day job was fabulous, Jordan arrived when he said he would, and worked hard the whole time he was here, he left everything clean and tidy at the end of both days, Jordan was exceptionally polite, explaining what he was doing and why. It is a very tidy install, the pipework is very tidy (it seems a shame to be boxing it in lol) I would definitely recommend Glow Green to anyone looking to have a new boiler installed.”

Helpful Report

Glow Green Ltd is rated 4.2 based on 2,271 reviews