“Product as described although on purchase I could not find an option to have the product sent to a different address as I bought this as a birthday gift. After purchasing I instantly tried to contact distillery via contact us page and Facebook page but sadly no reply for 3 days which by then the product had already been sent to me and sadly cost me another £12 to have a courier deliver to birthday persons address in milngavie. During and after sales Service not great”
“I ordered a personalised bottle of whisky for my hubby’s 50th birthday.
Ordered on the Sunday night and it arrived perfectly packaged on the Wednesday.
The bottle and box look great and I’m sure he’ll love it.
Thanks for the great product and efficient service.”
“Excellent whisky. Was bought as a gift and the recipiant was very happy. Had a small customer query which was answered quickly . So 10 out of 10 for everything. Thanks Lee.”
“I purchased this as a gift for my husband and he was absolutely delighted with it! Thank you so much for the quick delivery and good packaging! Makar is our favourite gin so we will be purchasing again very soon from you!”
“Have to say as someone who works in the packaging industry I was less then impressed with the special offer of personal message and hip flask with my order .. the “personal “ message was a sticker stuck on a postcard and the hip flask leather stamp on the front was squint .. being in the industry and knowing the expectation of the best quality of product I was disappointed to say the least ... it is a present for a very good friends 50th birthday .. I did e mail your sales team when I received the package last week and have had no reply ..”
“The delivery was prompt but I was slightly concerned re the sturdiness of the package and the lack of information to the carrier to its fragility. Having said that, it did arrive safely.”
“Product itself is very good, unfortunately ordering into EU is painful. For one bottle i had to have so much paper work in customs and over all all extra cost was more than this one whisky bottle. I do hope that Scotland will get hell out from UK and brexit.
Never the less, i do love your products.”
